Smart tips and latest trends in unified communications.
Call centers play a vital role in companies that prioritize customer experience (CX). With customers expecting more, businesses are exploring new communication methods. This shift has led numerous companies to transition from traditional call centers to more versatile contact centers.…
Nowadays, call recording is becoming a must-have phone system feature for modern enterprises to track agent performance and assess service quality. In some industries like the finance sector, it’s even compulsory to record every client call. Given this context and…
As the system manager or administrator of a business phone system, have you ever encountered the following scenarios? Need IT assistance every time you want to update system settings Constantly fixing errors caused by manually entering complicated command lines Unable…
It is quite often that a customer wants to talk to a real person for help when browsing a website. Have you ever wished you could offer a simple and convenient contact option for your website visitors? If so, you…
Another major update for P-Series PBX System is here! Check out what’s new and what’s improved in this update. Boss-Secretary feature WebRTC Trunk SNMP support Rebound Missed Transferred Calls And more Let’s dive into the details and see how they…
Microsoft Teams has continued its impressive growth trajectory, expanding its customer base significantly. As of FY24 Q2, Microsoft Teams boasts over 300 million monthly active users. This surge in user numbers has been accompanied by a growing demand for making…
Thrilled to ship you the latest update of Yeastar Workplace! We have several exciting new features in store for you—Wayfinding, Visitor Badge Printing, Multi-location Management, and more. Together, these newest features will help you streamline daily operations and build a…
An effective office visitor management system can help you stay organized while streamlining experiences and making a positive impression on clients and guests. But with so many options available on the market, it can be overwhelming to choose the right…
Stop Worrying about Who's Coming in Businesses, schools, hospitals, and other organizations usually need to welcome and manage visitors on a regular basis. What first hit your mind when it comes to managing company visitors? Is it pen and paper…
As businesses continue to adapt to the changing work environment, desk booking software has become an essential tool for managing flexible workspaces. But with so many options available in the market, how do you choose the right one for your…
Considering a hybrid working model for your company? With workplaces prioritizing flexibility in the post-pandemic, 55% of executives plan to adopt this model according to PwC. To meet this need, companies are adopting hot-desking and desk hoteling solutions, along with…
A 2023 study revealed that the Global Unified Communication as a Service (UCaaS) Market Size is expected to reach USD 311.6 billion by 2032. As a reseller, system integrator, MSP, or VAR looking to seize the growing opportunities, finding the…
Welcome to May! This month, we have a big bundle of exciting new features on the P-Series PBX System for you, including: New Linkus Desktop Client Video Calls on Linkus Mobile Client (iOS) Door Phone Video Preview on Linkus Web/Desktop…
Flexibility is a key factor in running a successful hybrid workplace. So, in this update, we’re launching several cool new devices and enhanced features to better support you in prioritizing workplace flexibility. Two new display apps now launched on Google…
As the world is emerging from the COVID-19 pandemic, many businesses are considering or have already started bringing their employees back to the office. Workers are in a tug-of-war with executives over remote working. The debate continues in 2023. To…
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