PBX Plus More Call Center UC Clients Operator Panel

P-Series PBX System

Go boundless. We've elevated business
communications for SMEs.

Schedule a Demo Launch EventLaunch Event

Contacts Directory Contacts Directory Remote Working Remote Working Integrated System Integrated System Superior PBX Features Superior PBX Features Call Center Call Center UC Clients UC Clients Presence & IM Presence & IM Operator Panel Operator Panel Plus More Possibilities Plus More Possibilities

A Complete PBX System,
Plus More Possibilities

Customer expectations have soared. Purpose-built for SMEs to fulfill more sophisticated communication needs, P-Series PBX System is a converged system to wrap a suite of services around, including voice, mobility, presence, web application, collaboration, and more.

Attractive price/performance ratio An easy approach to fill the UC gap Experience built for everyone Embrace boundless communications

Linkus UC Clients: Any Device, Anywhere

Driven through a set of applications for Windows, MAC, Android, iOS, and web browsers, Linkus UC Clients enable P-Series PBX users to easily turn mobile phones and desktops into office extensions. Use Linkus UC Clients to stay connected and productive whether you are in the office, on the go, or working from home.

Linkus UC Clients Linkus UC Clients
All office extension features One number reach on any device See the status of your colleagues Play voicemails directly Click to call from web pages and CRMs Level up experience with Linkus Cloud ServiceLevel up experience with Linkus Cloud Service

Included in the Enterprise PlanIncluded in the Enterprise Plan

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Operator Panel: for More
Effective Call Handling

The Operator Panel is a visualized console for receptionists to quickly manage incoming calls based on the real-time availability of employees. Simply drag and drop to dispatch calls to extensions, ring groups, and queues – all from your web browser. Advanced call controls, such as transfer, park, pick up, hang up, monitor, etc., are also supported to provide the utmost convenience.

Operator Panel
Catering to SME Service Center

Catering to SME Service Center

Economical Call Center Solution

Call center telephony for SMEs doesn’t have to be expensive or complex. P-Series PBX introduces an inbound call center solution tailored for SMEs to optimize agent productivity and boost customer satisfaction in a budget-friendly way.
ACD

Automatic Call Distribution (ACD)

Route incoming calls to the proper queue and the right, available agent based on certain strategies you set up.

IVR

Interactive Voice Response (IVR)

Paired with ACD, IVR prompts callers to their desired destinations with customized rules, helping SMEs handle high volumes of incoming calls.

Call Recording

Call Recording

Keep track of every phone conversation to improve the performance of your agents or for compliance with regulatory requirements.

Queue Panel

Queue PanelQueue Panel

View real-time display of incoming calls, agent status and other queue-related statistics to help you efficiently handle the calls.

Wallboard & SLA

Wallboard & SLAAnalytics & Reporting

For agents and supervisors to intuitively monitor agent & queue activities in real time and quickly identify any possible issues.

Analytics & ReportingAnalytics & Reporting

Use detailed statistical reports for multi-dimension performance measurement and gain in-depth insights on efficiency improvement.

Included in the Enterprise PlanIncluded in the Enterprise Plan.

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Intelligent Design for
Unparalleled User & Management Experience

User-Friendly Interface

Fresh, Modern, and User-Friendly Interface

Ensure simplicity and clarity for both administrators and employee users with responsive design, live graphs, clear navigation, etc.

NFC

NFC Write/Read for IP Address Configuration

Simply scan the Yeastar logo on the appliance with the NFC function on your mobile phone and quickly configure the PBX's IP address from your phone.

Role-based

Role-based Granular Permission

Assign employees different user roles to grant specific access privileges to the right individuals while everyone can manage their own settings.

Extra Flexibility

Extension Group for Extra Flexibility

Add users to extension groups, make them visible to designated people, and give them customized permissions according to various business needs.

Smart Voicemail Handling

Smart Voicemail Handling

Customize how to be notified when receiving a voicemail and how to handle it upon the notification based on user preferences.

Expanded Presence Status Options

Expanded Presence Status Options

Take advantage of enriched presence status, use temporary settings to cope with more scenarios, and switch agent status automatically.

The Full Feature List:
From the Must-Haves to the Nice-to-Haves

With a lengthy list of features, P-Series PBX System is able to do a lot more than you expect it to, covering everything SMEs would ask for in daily business communications. Some advanced features are accessible through easy subscriptions as follows. The Basic Plan is included in the appliance while the Enterprise Plan requires additional subscriptions.

Basic Plan Enterprise Plan

Business Features

AutoCLIP

BLF Support

Business Hours & Holidays

Call Allow/Block List

Call Recording

Custom Prompts

DNIS

Emergency Number

Emergency Notifications

Mobility Extension

Music on Hold

MOH Playlist

Microsoft Teams Integration

PIN List

Remote Extensions

Speed Dial

T.38 Fax

Fax to email

Voicemail

Personal Voicemail Greeting

Voicemail to email

Telephony Features

Call Forwarding

Call Monitoring (Listen/Whisper/Barge-in)

Call Parking

Call Pickup

Call Routing

Call Transfer (Attended & Blind)

Call Waiting

Caller ID

CID-based & DID-based Call

Conference Rooms

Dial by Name

DID (Direct Inward Dialing)

DOD (Direct Outward Dialing)

DND (Do Not Disturb)

DISA

IVR

Queue

Ring Group

CDR & Basic Reports

Administration & Security

Web-based Management & User Portal

Dashboard

Granular User Role

Extension Bulk Import

Trunk Bulk Import

Extension Group

Built-in SMTP Server

Event Logs

Event Notifications

Network Drive

Backup and Restore

Operation Logs

Secure Communications (SRTP & TLS)

Troubleshooting

Security

Password Policy Enforcement

Auto Defense

Static Defense

IP Blocklist

Security Alerts via Email

Unified Communications

Linkus Mobile Client (iOS & Android)

Linkus Desktop Client (Windows & MacOS)

Linkus Web Client

Click to Call Chrome Extension

Linkus Select & Dial with Hotkey

Audio Conferencing

Unified Messaging

Operator Panel

Unlimited Users

Dispatch Active Calls (Redirect, Transfer, Hang up, Record,
Park, Monitor)

Monitor Call Status (Inbound, Outbound, Extension, Parked
Calls,Ring Group, Queue)

Unified Presence

Control Extension Presence Status

Switch Business Hours

Call CenterCall Center

Switchboard-type Queue Panel

Real-time Metrics on Wallboard

SLA for Performance Measurement

Insightful Call Center Reports

Linkus Cloud ServiceLinkus Cloud Service

Must-have for Remote Working

Private and Secure Tunnel

Effortless Linkus Server Setup

Better Linkus Call Quality

What to Expect
in the Coming Months

We have been planning a series of amazing features to the P-Series which will make it a more versatile “PBX-Plus-More” system for SMEs.

Video Conferencing

Video Conferencing

WebRTC

WebRTC

Contacts

Contacts

CTI

CTI

Chat

Chat

CRM Integration

CRM Integration

more

Stay tuned for more!

PrevNext

Determine Which Model Is Right for You

P Model P Model P Model

P550 P560 P570

Base Users / Max Users 50 100 / 200 300 / 500

Max Concurrent Calls 25 30 / 60 60 / 120

Base / Max Call Center Agents 50 100 / 200 300 / 500

Max FXS Ports 8 8 16

Max FXO/BRI Ports 8 8 16

Max GSM/3G/4G Ports 4 4 6

Max E1/T1/J1 Ports - 1 2

Expandable D30 0 1 2

Resources

Learn more details about P-Series PBX System and the subscription plan.

Download Datasheet Configuration Guide Resources

Contact Us

Interested in P-Series PBX System? Tell us your specific needs.

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