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Easy, Instant and Secure Remote Management

Delivered via the all-encompassing platform of Yeastar Central Management, Yeastar Remote Management solution is designed for the easy management and configuration of customer-premises Yeastar PBX systems and Yeastar FXS VoIP gateways. With powerfully built-in features like 24/7 monitoring, remote access, and sophisticated alarm system, it gives you the power to spot issues before your customers do, and quickly take control of the remote customer devices even if they don't Public IP, greatly improving the remote tech support and maintenance efficiency.

Connect and Rescue.
Remote Tech Services Made Simple.

Leveraging single-click remote access, you get to configure the customer’s devices regardless of your location while your customers get Level 2 technical support. All remote connections are HTTPS secured. Moreover, every command is double checked by device connection authentication and account-based access control. You can review comprehensive logs and have total traceability.

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Real-time Device Monitoring & Actionable Alarms

An graphical dashboard presents you a real-time overview of all your customer-premises devices from a central point. By automatically monitoring the status of the device, Remote Management takes the great burden off your shoulder. You can also get immediate alerts on critical system issues before your customers do, and react to them right away, realizing instant control at your fingertips.

Proficiency and Efficiency for Your Recurring Revenue

Central device remote management not only brings efficiency, but also enables you to create a recurring revenue stream by monetizing support services. Excellent technical support always bears great significance in continued revenue. The ability to proactive monitoring, instant reaction, and efficent management only contributes to a more successful and profitable solution.

Rescue

React and resolve urgent issues instantly & securely online. Set customers free from whatever the hassles while saving the travel.

Preact

Enable proactive errorr detection with over 30 types alerts to notify on SIP Trunk registration failure, system overload, network attack, and more.

Maintain

Perform device settings, software updates, routine system backup, and maintenance alike for customers as if you are in from of the devices.

Collaborate

Bring your technicans together with granular colleage accounts, crystalized device groups, device-based alerts and more.

What People Are Saying

It's a difference maker for us. 

We love the remote management. It helps us remotely monitor and manage phone systems and address potential issues and firmware upgrades proactively with our clients. We can also sell management service contracts that are more profitable as we do not need to dispatch out to perform routine maintenance. It's a difference maker for us.

Benjamin Silver

President at Silver Communications

Troubleshooting are made
much simpler.

YK Communications has been using the remote management utility since it has become available. Using this to administer S-series PBX systems has made support, administration and troubleshooting much simpler, especially on systems that are deployed on networks where the WAN IP address is dynamic.

Bill Rakowitz

General Manager at YK Communication

Securer than ever for customers. 

I like it! Remote Management has come in handy several times when customers want changes to their systems. Changes are usually minor so it saves me time and the customers get what they need without the expense of a tech visit. The main feature that I like is that we don't need to open a port on the router to have remote access. Securer than ever for customers.

Nick Balga

CEO of Cougar Telecom

It allows us to be proactive.

I really love the remote management solution. It was one of the main reasons we decided to go with Yeastar. Getting the alert message when a system or SIP trunk goes out of service allows us to be proactive and we usually fix the issue before the customer calls with an issue.

Jeffrey Baum

President at BlueStar Telephone Consulting

Become a Yeastar Partner to
Reap all the Benefits

Every Yeastar partner can access Yeastar Central Management platform and get one free Remote Management connection to experience all the awesome features! The number of the connection can be scaled at any time as your business grow!

Alreay a Partner? Simply login to Yeastar Central Management with your Yeastar ID and experience it right away!

Resources

Learn more details about Yeastar Remote Management solution.