Built for both S-Series VoIP PBX and Cloud PBX, Yeastar Remote Management is a robust centralized platform for easy management and configuration of your customer-premises PBXs, giving you the power to quickly and securely take control without having to travel to the equipment. At a fraction of cost, you can access this amazing tool to maximize ease of use for both yourself and your customers.
Easy and Secure Remote Management
Leveraging Remote Management, you get to configure the customer’s PBX regardless of your location while your customers get Level 2 technical support. All remote connections are HTTPS secured. Moreover, every command is double checked by device connection authentication and role-based access control. You can review comprehensive logs and have total traceability.
Real-time Monitoring and Notification
An all-in-one dashboard presents you a real-time eagle-eye overview of all your customer-premises PBXs from a central point. By automatically monitoring the devices status, Remote Management takes the great burden off your shoulder. You can also get immediate alerts on critical system issues before your customers do, and react to them right away, realizing instant control at your finger tips.
Remote Management not only allows for efficient management of your customer-premises PBXs, but also enable you to create a recurring revenue stream by monetizing support services. Excellent technical support always bears great significance in continued revenue. The ability to proactive monitoring and reaction contributes to a more efficient, successful and profitable solution.
Yeastar Remote Management
Take a look at how effective Remote Management is at improving your support response, infrastructure control and management.
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Don’t take it just from us, let our customers do the talking
YK Communications has been using the remote management utility since it has become available. Using this to administer S-series PBX systems has made support, administration and diagnostics much simpler, especially on systems that are deployed on networks where the WAN IP address is dynamic.– Bill Rakowitz, General Manager at YK Communication
I really love the remote management portal. It was one of the main reasons we decided to go with Yeastar. Getting the alert message when a system or SIP trunk goes out of service allows us to be proactive and we usually fix the issue before the customer calls with an issue. I don’t know what else to say, except the remote management portal makes your product the best on the market.– Jeffrey Baum, President at BlueStar Telephone Consulting
The portal is very useful since it allows me to see all my devices that I have deployed at the different sites. This makes it easy for me to modify settings or do troubleshooting when necessary without having to physically be on site.– Dan Ray, VP of Operations at Accent Imaging
I do enjoy the management interface. In fact, I think its more secure than opening the firewall exposing the phone system to everyone on the Internet. With the Yeastar Cloud Management tool, I don’t have to expose their phone system to potential hacking if all they need is remote management by our technicians.– Matt J. Rygelski, Principal Solutions Architect at Phonewire
I like it. It has come in handy several times when customers want changes to their systems. Changes are usually minor so it saves me time and the customers get what they need without the expense of a tech visit. The main feature that I like is not having to open a port on the router to have remote access.– Nick Balga, Cougar Telecom
We love the remote management. It helps us remotely monitor and manage phone systems and address potential issues and firmware upgrades proactively with our clients. We can also sell management service contracts that are more profitable as we do not need to dispatch out to perform routine maintenance. Overall I think it is a great product and has been a difference maker for us. – Benjamin Silver, President at Silver Communications