More
P-Series Update Dec. 2024: Number Masking, NEC IP Phone Auto Provisioning, And More

P-Series Update Dec. 2024: Number Masking, NEC IP Phone Auto Provisioning, and More

  • December 10, 2024
Read More

Number Masking, NEC IP Phone Auto Provisioning, SNMP Trap, and Multiple WAN Interfaces are now supported by the latest P-Series firmware. This Yeastar P-Series PBX update enhances call privacy, and network management, and adds the new auto-provisioning support for NEC IP phones—giving you…

Call Center Quality Management: Everything You Need To Know [2024]

Call Center Quality Management: Everything You Need to Know [2024]

  • November 20, 2024
Read More

Call center quality management (QM) is vital for excellent customer service. Clear quality assurance processes are essential to measure and ensure agent performance. Consequently, quality assurance capabilities are a key consideration for businesses when choosing a call center. In this…

P-Series & YCM Update (November 2024): Extended YCM Task Support, PSE White Label, And More

P-Series & YCM Update (November 2024): Extended YCM Task Support, PSE White Label, and More

  • November 12, 2024
Read More

Announcement Only Voicemail, Automatic Answering, YCM Task & White Label Support for P-Series Software Edition, and more are supported by the latest P-Series firmware. This release of the Yeastar P-Series updates includes some daily feature optimizations and the support of…

Inside The Minds Of UC&C Experts: Highlights From The UC&C Huddle Podcast

Inside the Minds of UC&C Experts: Highlights from the UC&C Huddle Podcast

  • October 29, 2024
Read More

What if engaging with great ideas could become one of your daily habits? Imagine stepping into the minds of UC&C experts during your leisure time, gaining invaluable insights and top-notch advice on your VoIP business. — This is just the…

P-Series Update (October 2024): Microsoft SQL & Upgraded Zoho CRM Integration, Enhanced Linkus User Experience, And More

P-Series Update (October 2024): Microsoft SQL & Upgraded Zoho CRM Integration, Enhanced Linkus User Experience, and More

  • October 10, 2024
Read More

We’re pleased to bring you the October update for Yeastar P-Series Phone System, featuring several new features and enhancements tailored to your diverse needs. Here’s what’s new! Database contacts sync: Microsoft SQL integration Upgraded Zoho CRM integration IVR custom key More…

MetaSwitch’s End Of Life: Why Yeastar Is Worth Considering

MetaSwitch’s End of Life: Why Yeastar is Worth Considering

  • October 8, 2024
Read More

For many service providers, MetaSwitch has been a trusted name in the voice and UCaaS infrastructure sector. However, the recent news that its flagship softphone app, Max UC, is being end-of-life has left millions of users' services without a clear…

Insights For Service Providers: Self-Hosting Yeastar P-Series Software PBX

Insights for Service Providers: Self-Hosting Yeastar P-Series Software PBX

  • September 26, 2024
Read More

Self-hosting a phone system for your business users may seem daunting, but it doesn't have to be. Yeastar P-Series Software PBX stands out as a compelling option for service providers to ease through the process. This blog covers the key…

P-Series Update (August 2024): Live Chat, Facebook Integration, Selectable DODs For Outbound Calls, And More

P-Series Update (August 2024): Live Chat, Facebook Integration, Selectable DODs for Outbound Calls, and More

  • August 28, 2024
Read More

With August wrapping up and September on the way, we're pleased to share the latest update for Yeastar P-Series Phone System. This update brings new features to our contact center solution to help you provide even better service. Join Upcoming…

New PBX Resource Monitoring Tools For Yeastar Partners

New PBX Resource Monitoring Tools for Yeastar Partners

  • August 28, 2024
Read More

Easier Issue Identification and PBX Capacity Planning for Your P-Series Phone System End Customers We are thrilled to introduce new PBX monitoring tools on Yeastar Central Management (YCM) platform! Expanding on the existing Cloud PBX Status, Device Status, and PBX…

Selling Call Center Solution? A Cluster Of Content To Utilize

Selling Call Center Solution? A Cluster of Content to Utilize

  • August 20, 2024
Read More

Every sale begins with marketing. If you’re looking to promote and sell Yeastar Call Center solution in 2024 and beyond, you’ve landed on the right page. In this article, we’ll outline the typical call center buyers’ journey and offer targeted…

What Is Session Initiation Protocol (SIP)? A Complete Guide

What is Session Initiation Protocol (SIP)? A Complete Guide

  • July 29, 2024
Read More

As businesses grow, their communication needs expand as well. Traditional phone systems often struggle to keep up with this growth, leading to inefficiencies and high costs. Session Initiation Protocol (SIP) offers a modern solution by enabling seamless voice, video, and…

Call Center Analytics: Benefits, Types, & Key Features

Call Center Analytics: Benefits, Types, & Key Features

  • July 26, 2024
Read More

Managing a call center is no easy task. High call volumes, long wait times, and inconsistent customer experiences can frustrate your agents and customers. These challenges affect customer satisfaction and can lead to increased operational costs and employee burnout. But…

P-Series Update (July 2024-2): Enhanced Teams Integration, Linkus CTI, Emergency Number Prepend, And More

P-Series Update (July 2024-2): Enhanced Teams Integration, Linkus CTI, Emergency Number Prepend, and More

  • July 17, 2024
Read More

We are thrilled to bring you another July update for Yeastar P-Series Phone System, bringing even more enhancements to your calling experience with our solution. Here’s a detailed look at what’s new: Enhanced Microsoft Teams Integration Yeastar Linkus for Microsoft…

P-Series Update (July 2024): Remote Archiving, Destination-specific MoH & Ringback Tone, Queue Log In On Linkus Mobile Client, And More

P-Series Update (July 2024): Remote Archiving, Destination-specific MoH & Ringback Tone, Queue Log in on Linkus Mobile Client, and More

  • July 2, 2024
Read More

We’re pleased to bring you the July update for Yeastar P-Series Phone System, featuring several new features and enhancements tailored to meet your diverse needs. Here’s what’s new! New Feature Roundup – July '24 Get up to speed with new…

Deploy Yeastar P-Series Straight From Amazon AWS Marketplace

Deploy Yeastar P-Series Straight from Amazon AWS Marketplace

  • June 24, 2024
Read More

Deploying the Yeastar P-Series Phone System on Amazon AWS is now easier than ever! The P-Series Phone System (Software Edition) is now officially listed on the Amazon AWS marketplace, allowing you to easily host and manage all your Yeastar P-Series…