Smart tips and latest trends in unified communications.
You have probably heard about the P-Series PBX System we launched a few months ago. P-Series PBX System converges voice, video, applications, collaboration, and more to elevate business communications for SMEs. Beyond just a PBX system, it includes a suite…
Unified Communications is often referred to as UC or in some instances UCC. The latter is the term that includes the word collaboration. Unified communications is the integration of many types of communication that happen in real-time. These include voice…
Web Conferencing is an internet-based tool that empowers individuals and businesses to conduct virtual meetings, put on presentations, hold training sessions, etc. 2020 has witnessed tremendous growth in online meeting tools. Businesses across the world, regardless of the size, have…
Imagine what will happen if a large business group doesn’t have a sound communications system: delayed response to clients’ needs which leads to poor customer experience, dragging conversation between team workers which results in low working efficiency, lacking advanced features…
It always takes time to determine one’s mind to make a change. While the truth is, once you’ve decided, you may have a chance to open the gate leading to a new world and as a result to experience things…
![Top 5 Digital Workplace Trend In 2021 [Statistics Included]](https://www.yeastar.com/wp-content/uploads/2021/01/2021_Digital_Workplace-trend-blog.png)
“We’ve seen two years of digital transformation in two months.” The year before, no one could expect where 2020 would take us: the global, long-term pandemic has uprooted us from the work lives we’ve had for decades, and virtually overnight,…
2020 was a challenging year. Businesses, families, and individuals are all affected by the worldwide pandemic that brought huge changes to our lives. For Yeastar, while striving to assist our customers in dealing with unprecedented challenges, we have also broadened…
Smooth internal and external communication is one of the cornerstones of daily business operations. Nowadays, Voice over Internet Protocol (VoIP) is increasingly becoming the golden rule of modern corporate communications. Simply put, it is a proven technology that allows people…
What’s the best way to get a direct and effective picture of how you’re communicating with your customers as a call center? You might already know the answer – call reports that present comprehensive data on the call performance of…
For Sant’Angelo Luxury Resort with five offices distributed at different places and all rooms located in archaic caves, it’s not easy to keep them connected in one telephony system and manage them as a whole. To ensure a high level…
With decades of experience in the PBX market, the Japanese giant, Panasonic has recently decided to close the Panasonic Business Communications business (PBX, SIP, and Scanner categories) in a time frame of two years. The email from Carlos Osuna, Head…
A call center is dependent on the performance of its agents and employees. Since the work rate and speed of a call center is time-sensitive, it is important that vital metrics are measured on a continuous basis to assess the…
Businesses are adapting to working from home mode, demanding a more flexible solution to create a seamless communication experience and work agilely. Being an alternative to VoIP phones as SIP endpoints, VoIP apps are more and more favored by today's…
Late last month, we have launched a brand-new product, P-Series PBX System, and you have probably known that this is a “PBX-Plus-More” system with advanced capabilities such as the UC clients, call center solution, operator panel, etc. With enterprise-grade VoIP…
For businesses with various offices distributed at different places, it’s not so easy to keep them connected in one telephony system and manage them as a whole. Though most VoIP systems can be connected via the internet using SIP trunks,…
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