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What Is Phone Extension? Everything You Need To Know

What is Phone Extension? Everything You Need to Know

  • May 17, 2024
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In today's business world, effective communication is essential for seamless collaboration within organizations. Phone extensions play a key role in achieving this by streamlining internal communication and enhancing interactions with customers. Join us as we break down the fundamentals of…

VoIP Caller : Meaning, Key Terms, Benefits & FAQs Answer [2024]

VoIP Caller : Meaning, Key Terms, Benefits & FAQs Answer [2024]

  • May 9, 2024
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Have you ever received a phone call from a "VoIP Caller" and wondered what it meant? If so, don't worry, you're not alone. In most cases, receiving these calls poses no risks. With the increasing popularity of VoIP technology, many…

P-Series Update (April 2024): Skill-based Routing, Advanced IVR, Enhanced Wallboard & Queue Panel, Trunk SMS API For ITSP, And More

P-Series Update (April 2024): Skill-based Routing, Advanced IVR, Enhanced Wallboard & Queue Panel, Trunk SMS API for ITSP, and More

  • April 22, 2024
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Spring is all about embracing new possibilities with open arms. In that same spirit, we're excited to bring you a fresh round of new features and improvements that we have recently added to Yeastar P-Series Phone system. Let’s get right…

Yeastar Named A VoIP Leader In G2 Quarterly Grid Reports, Spring 2024

Yeastar Named a VoIP Leader in G2 Quarterly Grid Reports, Spring 2024

  • April 3, 2024
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At Yeastar, we’re committed to serving our customers. And today, we’re proud to share highlights from G2’s Spring 2024 reports. Yeastar, A Leader in VoIP G2's rankings are based on real customer reviews and market presence, offering an unbiased overview…

Host And Install Yeastar P-Series Directly From Google Cloud Marketplace

Host and Install Yeastar P-Series Directly from Google Cloud Marketplace

  • April 3, 2024
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It’s now even easier to self-host and manage Yeastar P-Series Phone System in Google Cloud! After undergoing thorough compatibility tests, Yeastar P-Series Phone System (Software Edition) is now officially listed on the Google Cloud Marketplace. What does that mean? You…

Yeastar WhatsApp Business Integration: An In-Depth Guide (2024)

Yeastar WhatsApp Business Integration: An In-Depth Guide (2024)

  • March 25, 2024
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With the expansion of business scenarios, contact centers now need various digital channels like SMS, live chat, and social media to enhance accessibility. WhatsApp has emerged as a highly popular channel with 2 billion active users. Yeastar P-Series Phone System…

¿Qué Es Una Central Telefonica? ¿Cuál Es La Más Adecuada Para Su Empresa?

¿Qué es una central telefonica? ¿Cuál es la más adecuada para su empresa?

  • March 7, 2024
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Si ha estado buscando el mejor sistema de telefonía empresarial para su empresa, lo más probable es que se haya visto inundado por un montón de información. Hoy en día, tiene más opciones de telecomunicaciones que nunca. Una de ellas…

Cloud Phone System: What It Is, How It Works, and Why to Choose It

Cloud Phone System: What It Is, How It Works, and Why to Choose It

  • March 3, 2024
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Cloud technology is accelerating today’s businesses by offering more agile and affordable solutions. Business communications, as an essential cornerstone for any company, is embracing this innovation too. More and more service providers have been offering cloud voice solutions for businesses…

How To Sell UC To The Healthcare Industry

How to Sell UC to the Healthcare Industry

  • February 29, 2024
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In the ever-changing world of healthcare, where communication can have a profound impact on patients' lives, Unified Communications (UC) emerges as a transformative solution. Research by Markets and Markets reveals that the healthcare industry is a flourishing market for Unified…

What Is A PBX Phone System? Which One Is Right For Your Business?

What Is a PBX Phone System? Which One Is Right for Your Business?

  • February 1, 2024
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If you've been searching for the best business phone system for your company, chances are you've been inundated with a lot of information. Today, you have more telecom choices than ever before. One of your options is a PBX phone…

Cloud Telephony: What It Is, Features, & Benefits For Your Business

Cloud Telephony: What It Is, Features, & Benefits for Your Business

  • February 1, 2024
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Cloud telephony uses Voice over IP (VoIP) to make phone calls by connecting your voice to the Internet. Cloud telephony allows you to make outbound calls and receive inbound calls from any Internet-connected device. It is a voice service that…

Call Center Metrics: 13 Must-Track Performance KPIs For Call Center Success

Call Center Metrics: 13 Must-Track Performance KPIs for Call Center Success

  • January 30, 2024
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Call centers play a vital role in delivering exceptional customer experience and serve as an extension of a company’s business. It is crucial to measure and continuously improve call center performance to ensure customers receive the highest level of service.…

Hosted PBX: An Ultimate Guide Of All You Need To Know [2024]

Hosted PBX: An Ultimate Guide of All You Need to Know [2024]

  • January 30, 2024
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A hosted PBX is essentially a cloud-based phone system, as it is hosted off-site and over the Internet rather than at the physical location of the business, this results in cost savings and limited maintenance. PBX is an acronym for…

What Is VoIP? A Full Guide For Understanding VoIP Phone Systems

What is VoIP? A Full Guide for Understanding VoIP Phone Systems

  • January 18, 2024
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VoIP means Voice over IP telephony or Voice Over Internet Protocol is increasingly becoming the golden rule of modern business communications. It is a proven technology that allows people to make phone calls over an Internet connection rather than relying on…

P-Series Update (January 2024): Message Queue, Priority Queue, External Chat Logs, Missed Call Disposition, Busy Camp-on, And More

P-Series Update (January 2024): Message Queue, Priority Queue, External Chat Logs, Missed Call Disposition, Busy Camp-on, and More

  • January 17, 2024
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With the new year upon us, we’re back with a fresh lineup of features for the P-Series Phone System to make communication and collaboration simpler and more productive for you. This update also brings enrichment to our contact center solution,…