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P-Series Update (October 2024): Microsoft SQL & Upgraded Zoho CRM Integration, Enhanced Linkus User Experience, And More

P-Series Update (October 2024): Microsoft SQL & Upgraded Zoho CRM Integration, Enhanced Linkus User Experience, and More

  • October 10, 2024
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We’re pleased to bring you the October update for Yeastar P-Series Phone System, featuring several new features and enhancements tailored to your diverse needs. Here’s what’s new! Database contacts sync: Microsoft SQL integration Upgraded Zoho CRM integration IVR custom key More…

MetaSwitch’s End Of Life: Why Yeastar Is Worth Considering

MetaSwitch’s End of Life: Why Yeastar is Worth Considering

  • October 8, 2024
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For many service providers, MetaSwitch has been a trusted name in the voice and UCaaS infrastructure sector. However, the recent news that its flagship softphone app, Max UC, is being end-of-life has left millions of users' services without a clear…

Insights For Service Providers: Self-Hosting Yeastar P-Series Software PBX

Insights for Service Providers: Self-Hosting Yeastar P-Series Software PBX

  • September 26, 2024
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Self-hosting a phone system for your business users may seem daunting, but it doesn't have to be. Yeastar P-Series Software PBX stands out as a compelling option for service providers to ease through the process. This blog covers the key…

P-Series Update (August 2024): Live Chat, Facebook Integration, Selectable DODs For Outbound Calls, And More

P-Series Update (August 2024): Live Chat, Facebook Integration, Selectable DODs for Outbound Calls, and More

  • August 28, 2024
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With August wrapping up and September on the way, we're pleased to share the latest update for Yeastar P-Series Phone System. This update brings new features to our contact center solution to help you provide even better service. Join Upcoming…

New PBX Resource Monitoring Tools For Yeastar Partners

New PBX Resource Monitoring Tools for Yeastar Partners

  • August 28, 2024
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Easier Issue Identification and PBX Capacity Planning for Your P-Series Phone System End Customers We are thrilled to introduce new PBX monitoring tools on Yeastar Central Management (YCM) platform! Expanding on the existing Cloud PBX Status, Device Status, and PBX…

Selling Call Center Solution? A Cluster Of Content To Utilize

Selling Call Center Solution? A Cluster of Content to Utilize

  • August 20, 2024
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Every sale begins with marketing. If you’re looking to promote and sell Yeastar Call Center solution in 2024 and beyond, you’ve landed on the right page. In this article, we’ll outline the typical call center buyers’ journey and offer targeted…

What Is Session Initiation Protocol (SIP)? A Complete Guide

What is Session Initiation Protocol (SIP)? A Complete Guide

  • July 29, 2024
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As businesses grow, their communication needs expand as well. Traditional phone systems often struggle to keep up with this growth, leading to inefficiencies and high costs. Session Initiation Protocol (SIP) offers a modern solution by enabling seamless voice, video, and…

Call Center Analytics: Benefits, Types, & Key Features

Call Center Analytics: Benefits, Types, & Key Features

  • July 26, 2024
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Managing a call center is no easy task. High call volumes, long wait times, and inconsistent customer experiences can frustrate your agents and customers. These challenges affect customer satisfaction and can lead to increased operational costs and employee burnout. But…

P-Series Update (July 2024-2): Enhanced Teams Integration, Linkus CTI, Emergency Number Prepend, And More

P-Series Update (July 2024-2): Enhanced Teams Integration, Linkus CTI, Emergency Number Prepend, and More

  • July 17, 2024
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We are thrilled to bring you another July update for Yeastar P-Series Phone System, bringing even more enhancements to your calling experience with our solution. Here’s a detailed look at what’s new: Enhanced Microsoft Teams Integration Yeastar Linkus for Microsoft…

P-Series Update (July 2024): Remote Archiving, Destination-specific MoH & Ringback Tone, Queue Log In On Linkus Mobile Client, And More

P-Series Update (July 2024): Remote Archiving, Destination-specific MoH & Ringback Tone, Queue Log in on Linkus Mobile Client, and More

  • July 2, 2024
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We’re pleased to bring you the July update for Yeastar P-Series Phone System, featuring several new features and enhancements tailored to meet your diverse needs. Here’s what’s new! New Feature Roundup – July '24 Get up to speed with new…

Deploy Yeastar P-Series Straight From Amazon AWS Marketplace

Deploy Yeastar P-Series Straight from Amazon AWS Marketplace

  • June 24, 2024
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Deploying the Yeastar P-Series Phone System on Amazon AWS is now easier than ever! The P-Series Phone System (Software Edition) is now officially listed on the Amazon AWS marketplace, allowing you to easily host and manage all your Yeastar P-Series…

Yeastar Call Center Report: Turn Your Insights Into Action

Yeastar Call Center Report: Turn Your Insights into Action

  • June 21, 2024
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What’s the best way to get a direct and effective picture of how you’re communicating with your customers as a call center? You might already know the answer – call reports that present comprehensive data on the call performance of…

Call Center Wallboard Software: 5 Benefits And Best Practices Guide

Call Center Wallboard Software: 5 Benefits and Best Practices Guide

  • June 18, 2024
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Modern call center solution provides a variety of unified communication tools for agents and supervisors, along with diverse data panels to facilitate data-driven decision-making. Since the work rate and speed of a call center are time-sensitive, it is important that…

4 Available Options To Connect Remote And Branch Offices

4 Available Options to Connect Remote and Branch Offices

  • June 18, 2024
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For multi-site businesses today, having a high-quality branch office VoIP network and choosing the services that come with it has never been more important. It’s imperative that all remote sites,  branches, and mobile workers can effectively communicate, smoothly coordinate, and…

VoIP Security: Vulnerabilities &  Best Practices

VoIP Security: Vulnerabilities & Best Practices

  • June 14, 2024
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In the past year, the VoIP industry faced a loss of $50 billion US dollars due to VoIP fraud and attacks. When threats become unpredictable and remote-work-related risks ever increase, security is key. VoIP hacking and attacks can come from…