Smart tips and latest trends in unified communications.
In recent years, the importance of customer service has remained paramount, with contact centers playing a vital role in managing customer experience and interactions. Unlike traditional call centers focusing solely on voice calls, contact centers encompass multiple digital channels like…
Say hello to the Disaster Recovery feature! The last firmware update (XX.12.0.57) for Yeastar P-Series Phone System is now available for download. This new release introduces the highly anticipated Disaster Recovery feature to P-Series Software Edition, and the adds support…
As the demand for PBX hosting on Microsoft Azure grows, Yeastar has answered the call by offering availability through Azure Marketplace. Now, you can effortlessly deploy your Yeastar P-Series Phone System Software Edition (PSE) directly to your Azure account from…
Linkus Desktop Client is a comprehensive unified communications app tailored specifically for Yeastar P-Series Phone System users. It offers a range of features that empower you to manage various communication tasks right from your desktop computer. In this blog post,…
Thank you for being a part of it! It was a great pleasure to have partners, customers, and industry peers together for our annual event, Yeastar Day 2023 Virtual, to learn, share, and connect. The agenda included insights from Yeastar…
We are thrilled to introduce another round of exciting new features and enhancements that promise to enhance efficiency and flexibility in your use of the P-Series Phone System. More importantly, it is a big first step toward the contact center…
Call centers play a vital role in companies that prioritize customer experience (CX). With customers expecting more, businesses are exploring new communication methods. This shift has led numerous companies to transition from traditional call centers to more versatile contact centers.…
Nowadays, call recording is becoming a must-have phone system feature for modern enterprises to track agent performance and assess service quality. In some industries like the finance sector, it’s even compulsory to record every client call. Given this context and…
As the system manager or administrator of a business phone system, have you ever encountered the following scenarios? Need IT assistance every time you want to update system settings Constantly fixing errors caused by manually entering complicated command lines Unable…
It is quite often that a customer wants to talk to a real person for help when browsing a website. Have you ever wished you could offer a simple and convenient contact option for your website visitors? If so, you…
Another major update for P-Series PBX System is here! Check out what’s new and what’s improved in this update. Boss-Secretary feature WebRTC Trunk SNMP support Rebound Missed Transferred Calls And more Let’s dive into the details and see how they…
Microsoft Teams has seen tremendous growth for the past few years, developing an enormous customer base of more than 280 million monthly active users as of FY23 Q2. With this growth comes the surge in demand for making calls on Teams. As…
Thrilled to ship you the latest update of Yeastar Workplace! We have several exciting new features in store for you—Wayfinding, Visitor Badge Printing, Multi-location Management, and more. Together, these newest features will help you streamline daily operations and build a…
An effective office visitor management system can help you stay organized while streamlining experiences and making a positive impression on clients and guests. But with so many options available on the market, it can be overwhelming to choose the right…
Stop Worrying about Who's Coming in Businesses, schools, hospitals, and other organizations usually need to welcome and manage visitors on a regular basis. What first hit your mind when it comes to managing company visitors? Is it pen and paper…
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