Smart tips and latest trends in unified communications.
The digital age has led to more than the development of technological advancements. It redefined the way that business processes are done, how employees connect and collaborate, and how businesses interact with customers. From remote to mobile interactions, communications is…
70% of people globally work remotely at least once a week. - IWG Softphone has been growing into the new norm in the modern workplace. With a softphone, employees have the capabilities of a business desk phone in the palm…
Updated on May 26th, 2020 Softphones bring a wealth of advantages to business communication, such as cost savings comparing to desk phones, one number reach for uniformed corporate image, support for mobility, and more. At Yeastar, we developed Linkus UC…
If you’ve ever tried to talk a user through a PBX/gateway configuration or troubleshooting over the phone, the advantages of remote management tool will be immediately obvious. This kind of platform/application provides firsthand insight into a device's health, accelerate troubleshooting,…
Described as “Trillion Dollar Opportunity”, Online to Offline (O2O) is fast emerging as one of the most significant trends in China retailing as well as drawing significant interests around the world. Meituan-Dianping is China's No.1 marketplace for services and O2O platform,…
Whether roaming your facility, the country, or the globe, today's business waits for no-one: mobile communications drive new efficiency and keep your team connected. In seeking the productivity promised by an “always-connected, always-collaborating” and increasingly mobile workforce, organizations today are…
As the switch-off of ISDN and PSTN, the migration to an IP-based business phone system has become an inevitable trend. Companies are then confronted with the choice between the on-premises or cloud-based deployment. Well, the debate has been around for years.…
As you consider replacing your current phone system, have you assessed the real costs of your new communication offerings? It might be an absolute “Yes” at first sight as your suppliers always offer you a clear quote. But take a…
The State of Mobile Workforce By 2020 mobile workers will account for nearly three-quarters of the U.S. workforce, according to a report from IDC. Being tied to a desk is now a productivity killer. Maintaining a mobile presence has become…
It’s time. You know that the legacy phone system is becoming obsolete and switching to VoIP is the best move: There’s little shortage of benefits, and it makes sense from both administrative and business standpoint. That said, how do you persuade your…
Digital transformation, otherwise known as “DX”, is the process of using digital technologies to create new or modify existing, business processes, culture, and customer experiences to meet changing business and market requirements. (Salesforce) Ever since it emerged, it has continued…
Most SMBs don't have the luxury of onsite IT staff to handle all of their technical needs. When tasked with upgrading a business phone system, simplicity and flexibility are among the top considerations alongside the feature and costs. Yeastar S-Series…
Have you ever reconsidered your business phone system? Chances are that you have noticed a few inherent shortcomings if you are still using a legacy phone system. Maybe the equipment is old and worn, or you have to invest more…
Your customer wants to overhaul their IP phone system or maybe migrate to one for the first time. Do you go with a proprietary or open standard system? Before you make the choice, it’s important not to immediately dismiss either option. Understanding the…
“Companies that excel at the customer experience drive revenues 4% to 8% higher than those of their market,” according to Bain. Attracting and retaining customers is always the key to business success. Customers all expect to get quick and personalized…
More
