Smart tips and latest trends in unified communications.
If You are struggling with managing sales, customer service, and customer support teams that need to respond to a high call volume, efficient call center software solutions can help streamline the workflow smartly and quickly. VoIP-based call center phone systems…
What is PSTN? PSTN stands for Public Switched Telephone Network. It is the traditional and widely-used global telecommunications network that enables the transmission of voice and other forms of communication over copper wires, fiber optic cables, and other mediums. The…
The modernization of business communications at small, medium, and large offices has become a significant matter for many companies. Traditional phone lines continue to be an important means by which many offices set up their telephone networks. Some of them…
Interactive Voice Response (IVR) is an automated system designed to help customers who dial in through speech recognition or pad-dialing. IVR system helps combat long wait times, unsatisfied and confused clients, and employee workload. IVR technology can route calls to…
With the development of technology, we have been obviously moving away from miles of copper cables and long, daunting manual installation. But how can you choose the best of new solutions appearing on the market? Below, we explain the intricacies…
Background Founded in 1915, Caja Popular de Ahorros (CPA) is a well-known insurance company in Argentina, setting up a head office and 27 branch offices throughout Tucuman and other provinces in the country. With 106 years of experience in the…
A SIP server is an indispensable tool for businesses that use VoIP phones. We will discuss the basics of how a SIP server works and why it's important to have one for any business that is looking for an IP…
Responding to the ever-changing business communications landscape, a significant number of organizations now require more than just a PBX system. Remote working capabilities, service centre administration, team collaboration, ease of management, and user experience have all become key considerations. This…
For tens of thousands of people every day, Yeastar Linkus UC Clients is the center of “in the moment” communications. From the moment they sign on, to the last phone call, video meeting and message of the day, users get…
Background Alas Peruanas University S.A. (UAP) is the Peruvian Institution with the largest academic offer in Peru, providing access to quality higher education for all Peruvians and educating students to become professionals with an entrepreneurial vision. Currently, UAP has 33…
Communication is key. This age-old adage is one of the driving forces behind most of the technological progress we're experiencing nowadays. From ultra-high-speed internet connections to new devices that let us get in touch with each other in ways that…
Companies around the world have been using hosted phone systems to take care of their unified communication needs. Private Branch Exchange, or PBX phone systems allows for much more flexibility and control over offices' communication channels than the traditional methods,…
There is no doubt that the cloud represents the future of business communications. Compared to traditional PBX, cloud-based hosted PBX services inherently cover more vertical markets, with small and medium-sized businesses, in particular, appreciating its cost-efficiency. The digital workplace is…
We’re excited to announce that a new firmware version for P-Series PBX System (v37.3.0.42) has been released today. In this update, we have focused on delivering an elevated experience from Linkus, especially the web communication experience. This update introduces a brand-new…
When it comes to business communications, the terms PBX and VoIP seem to cause a lot of confusion. Too many articles treat these two things as if they are the opposite of one another. That's not quite true. What do…
More
Unified Communications
Microsoft Teams
WhatApp
Microsoft Outlook
SMS
Azure AD
Zoho CRM
Oracle Opera PMS
Zendesk
Yeastar announced the Disaster Recovery solution for the P-Series Phone System, empowering enterprises with cross-region redundancy for uninterrupted communications in the face of disasters.