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From “Harassment” To “Precise Reach”: How To Use Outbound Call Center To Improve Call Acceptance Rates

From “Harassment” to “Precise Reach”: How to Use Outbound Call Center to Improve Call Acceptance Rates

  • April 17, 2025
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The moment an unfamiliar number flashes on their screen, most people’s faces twist in frustration. Some slam the phone down mid-ring. Others instantly block the number—no questions asked. The stats don’t lie: 66% of customers enter calls already agitated (Mattersight).…

Yeastar + Zoho CRM Integration: The Essential Bridge In Modern Sales Communication

Yeastar + Zoho CRM Integration: The Essential Bridge in Modern Sales Communication

  • April 11, 2025
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This guest blog is by Zoho. Zoho CRM is a customer relationship management software that helps businesses build lasting relationships and grow sustainably with contextual AI and an intuitive UI. Modern sales practices are constantly evolving. Businesses are taking a…

YCM Updates For Partners: White Label Support, Enhanced Custom Domain, And More

YCM Updates for Partners: White Label Support, Enhanced Custom Domain, and More

  • March 31, 2025
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Enhanced white label support, enhanced custom domain, domain certificate auto application & renewal, and more. With the latest update to the P-Series, the Yeastar Central Management (YCM) also introduces several big enhancements, enabling Yeastar distributors and resellers to rebrand Yeastar…

P-Series Update Mar. 2025: CRM Integration Template, Call Note, And More

P-Series Update Mar. 2025: CRM Integration Template, Call Note, and More

  • March 26, 2025
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CRM integration template, optimizations on existing CRM solution, call note, LDAP contact sync, enhanced Teams presence sync, and more updates now available on the P-Series Phone System. We’re pleased to bring you the latest firmware for P-Series Phone System, featuring…

P-Series Update Feb. 2025: Outbound Call Center, Multi-Time Zone, And More

P-Series Update Feb. 2025: Outbound Call Center, Multi-Time Zone, and More

  • February 25, 2025
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Outbound call center with auto dialers, multiple time zones, and more optimization for user experience now available on the P-Series Phone System. Spring is a time for new beginnings, and in that same spirit, we're excited to share the latest…

P-Series Update Jan. 2025: Hotel Management, Unreturned Missed Call Report, And More

P-Series Update Jan. 2025: Hotel Management, Unreturned Missed Call Report, and More

  • January 14, 2025
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System-embedded hotel management, new missed call report, and enhanced admin features now available on P-Series Phone System. As we usher in the new year, we are thrilled to unveil the latest release to Yeastar P-Series Phone System! This release introduces…

P-Series Update Dec. 2024: Number Masking, NEC IP Phone Auto Provisioning, And More

P-Series Update Dec. 2024: Number Masking, NEC IP Phone Auto Provisioning, and More

  • December 10, 2024
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Number Masking, NEC IP Phone Auto Provisioning, SNMP Trap, and Multiple WAN Interfaces are now supported by the P-Series firmware. This Yeastar P-Series PBX update enhances call privacy, and network management, and adds the new auto-provisioning support for NEC IP phones—giving you greater…

P-Series & YCM Update (November 2024): Extended YCM Task Support, PSE White Label, And More

P-Series & YCM Update (November 2024): Extended YCM Task Support, PSE White Label, and More

  • November 12, 2024
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Announcement Only Voicemail, Automatic Answering, YCM Task & White Label Support for P-Series Software Edition, and more are supported by the latest P-Series firmware. This release of the Yeastar P-Series updates includes some daily feature optimizations and the support of…

P-Series Update (October 2024): Microsoft SQL & Upgraded Zoho CRM Integration, Enhanced Linkus User Experience, And More

P-Series Update (October 2024): Microsoft SQL & Upgraded Zoho CRM Integration, Enhanced Linkus User Experience, and More

  • October 10, 2024
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We’re pleased to bring you the October update for Yeastar P-Series Phone System, featuring several new features and enhancements tailored to your diverse needs. Here’s what’s new! Database contacts sync: Microsoft SQL integration Upgraded Zoho CRM integration IVR custom key More…

P-Series Update (August 2024): Live Chat, Facebook Integration, Selectable DODs For Outbound Calls, And More

P-Series Update (August 2024): Live Chat, Facebook Integration, Selectable DODs for Outbound Calls, and More

  • August 28, 2024
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With August wrapping up and September on the way, we're pleased to share the latest update for Yeastar P-Series Phone System. This update brings new features to our contact center solution to help you provide even better service. Join Upcoming…

New PBX Resource Monitoring Tools For Yeastar Partners

New PBX Resource Monitoring Tools for Yeastar Partners

  • August 28, 2024
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Easier Issue Identification and PBX Capacity Planning for Your P-Series Phone System End Customers We are thrilled to introduce new PBX monitoring tools on Yeastar Central Management (YCM) platform! Expanding on the existing Cloud PBX Status, Device Status, and PBX…

P-Series Update (July 2024-2): Enhanced Teams Integration, Linkus CTI, Emergency Number Prepend, And More

P-Series Update (July 2024-2): Enhanced Teams Integration, Linkus CTI, Emergency Number Prepend, and More

  • July 17, 2024
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We are thrilled to bring you another July update for Yeastar P-Series Phone System, bringing even more enhancements to your calling experience with our solution. Here’s a detailed look at what’s new: Enhanced Microsoft Teams Integration Yeastar Linkus for Microsoft…

P-Series Update (July 2024): Remote Archiving, Destination-specific MoH & Ringback Tone, Queue Log In On Linkus Mobile Client, And More

P-Series Update (July 2024): Remote Archiving, Destination-specific MoH & Ringback Tone, Queue Log in on Linkus Mobile Client, and More

  • July 2, 2024
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We’re pleased to bring you the July update for Yeastar P-Series Phone System, featuring several new features and enhancements tailored to meet your diverse needs. Here’s what’s new! New Feature Roundup – July '24 Get up to speed with new…

P-Series Update (April 2024): Skill-based Routing, Advanced IVR, Enhanced Wallboard & Queue Panel, Trunk SMS API For ITSP, And More

P-Series Update (April 2024): Skill-based Routing, Advanced IVR, Enhanced Wallboard & Queue Panel, Trunk SMS API for ITSP, and More

  • April 22, 2024
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Spring is all about embracing new possibilities with open arms. In that same spirit, we're excited to bring you a fresh round of new features and improvements that we have recently added to Yeastar P-Series Phone system. Let’s get right…

P-Series Update (January 2024): Message Queue, Priority Queue, External Chat Logs, Missed Call Disposition, Busy Camp-on, And More

P-Series Update (January 2024): Message Queue, Priority Queue, External Chat Logs, Missed Call Disposition, Busy Camp-on, and More

  • January 17, 2024
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With the new year upon us, we’re back with a fresh lineup of features for the P-Series Phone System to make communication and collaboration simpler and more productive for you. This update also brings enrichment to our contact center solution,…