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The Argentina-based Insurance Company Chooses Yeastar Over NEC And Avaya

The Argentina-based Insurance Company Chooses Yeastar over NEC and Avaya

  • August 12, 2021
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Background Founded in 1915, Caja Popular de Ahorros (CPA) is a well-known insurance company in Argentina, setting up a head office and 27 branch offices throughout Tucuman and other provinces in the country. With 106 years of experience in the…

Yeastar P-Series PBX System Ticks All The Boxes For The UK Charity, Citizens Advice Cornwall

Yeastar P-Series PBX System Ticks All the Boxes for the UK Charity, Citizens Advice Cornwall

  • July 8, 2021
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Responding to the ever-changing business communications landscape, a significant number of organizations now require more than just a PBX system. Remote working capabilities, service centre administration, team collaboration, ease of management, and user experience have all become key considerations. This…

7 Ways To Use Linkus UC Clients During Your Workday

7 Ways to Use Linkus UC Clients During Your Workday

  • June 23, 2021
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For tens of thousands of people every day, Yeastar Linkus UC Clients is the center of “in the moment” communications. From the moment they sign on, to the last phone call, video meeting and message of the day, users get…

Yeastar Connects 900+ Remote Faculty For Peruvian University

Yeastar Connects 900+ Remote Faculty for Peruvian University

  • June 18, 2021
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Background Alas Peruanas University S.A. (UAP) is the Peruvian Institution with the largest academic offer in Peru, providing access to quality higher education for all Peruvians and educating students to become professionals with an entrepreneurial vision. Currently, UAP has 33…

How Yeastar Call Center Solution Works To Delight Your Customers

How Yeastar Call Center Solution Works to Delight Your Customers

  • March 17, 2021
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In the battle for customers, customer service becomes front and center. And it’s not difficult to imagine why and how. Providing the nearest experience to face-to-face engagement, phone-based service center offers the most direct and timely customer interactions that drive…

Electrical Equipment Distributor Ensures Smart Connectivity Among All Its Branches With Yeastar

Electrical Equipment Distributor Ensures Smart Connectivity Among All Its Branches with Yeastar

  • January 29, 2021
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Imagine what will happen if a large business group doesn’t have a sound communications system: delayed response to clients’ needs which leads to poor customer experience, dragging conversation between team workers which results in low working efficiency, lacking advanced features…

Healthcare Center Upgrades To IP-based Phone System With Yeastar

Healthcare Center Upgrades to IP-based Phone System with Yeastar

  • January 15, 2021
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It always takes time to determine one’s mind to make a change. While the truth is, once you’ve decided, you may have a chance to open the gate leading to a new world and as a result to experience things…

Call Center Reporting: Improve Productivity With Data

Call Center Reporting: Improve Productivity with Data

  • December 16, 2020
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What’s the best way to get a direct and effective picture of how you’re communicating with your customers as a call center? You might already know the answer – call reports that present comprehensive data on the call performance of…

Italian Resort Provides Better Communication Experience For Guests And Staff With Yeastar

Italian Resort Provides Better Communication Experience for Guests and Staff with Yeastar

  • December 11, 2020
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For Sant’Angelo Luxury Resort with five offices distributed at different places and all rooms located in archaic caves, it’s not easy to keep them connected in one telephony system and manage them as a whole. To ensure a high level…

Call Center Wallboard: The Do’s And Don’ts

Call Center Wallboard: The Do’s and Don’ts

  • December 2, 2020
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A call center is dependent on the performance of its agents and employees. Since the work rate and speed of a call center is time-sensitive, it is important that vital metrics are measured on a continuous basis to assess the…

CNA Seeks Future-Proof Solution To Connect All Its Offices, Yeastar Is The Right Choice

CNA Seeks Future-Proof Solution to Connect All Its Offices, Yeastar is the Right Choice

  • November 20, 2020
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For businesses with various offices distributed at different places, it’s not so easy to keep them connected in one telephony system and manage them as a whole. Though most VoIP systems can be connected via the internet using SIP trunks,…

Equip Your Business For The Second Wave Of COVID-19

Equip Your Business for the Second Wave of COVID-19

  • November 10, 2020
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2020 has been one of the most challenging times for modern businesses. Now, Europe is in the midst of the second wave of COVID-19. England, France, Germany, Belgium, Greece, and Ireland have all entered full lockdown mode. The time to…

2020 Checklist Before Upgrading Your Hotel Phone System

2020 Checklist Before Upgrading Your Hotel Phone System

  • September 8, 2020
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Owning a retro car is considered a vintage luxury. Owning an old tech system? Well, not so much. In an era where communication technologies evolve and radically renovate, the voice-only legacy phone systems are increasingly losing support for its lack…

ISDN Switch Off – What The Future Holds For Your Business

ISDN Switch Off – What the Future Holds for Your Business

  • August 19, 2020
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Download our infographic to grasp the key content of this topic! When Is the ISDN Switch off? The ISDN switch-off is happening all around the globe. The era of ISDN in the Australian telecommunications industry has come to an end.…

Business Phone System Upgrade: Everything You Need To Know

Business Phone System Upgrade: Everything You Need to Know

  • July 23, 2020
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Although the reasons or timing may vary, every business will at some time to need to considering upgrading its current phone system. If you are in this position now, then don’t worry. You’re certainly not alone. In this blog, we…