If you’ve been keeping an eye on the rise of VoIP marketing and the latest UCaaS trends, you’ve likely noticed that leading industry outlets for service providers, like Technology Reseller News and UC Today have been buzzing about…
STIR/SHAKEN compliance is no longer new to most communication service providers. Since the FCC and CRTC stepped up enforcement after 2021, the rule is simple: providers must authenticate and verify caller identity to fight spoofing and fraud. In practice,…
Recently, Yeastar has gone through a vibrant period filled with notable events. Whether you're curious about the latest innovations in our P-Series PBX, exploring new business models, or getting ready for our biggest virtual event of the year, there's plenty…
This July, we embedded AI capabilities into the Yeastar P-Series PBX , including Voicemail Transcription, Call Transcription& Summary, Text-to-Speech, and WebSocket for Audio Streams Transmission. Naturally, the big question for us was: "Is bringing AI into PBX more hype than…
The telecom billing industry is projected to reach 31.49 million USD by 2030. Efficient telecom billing is crucial for both Managed Service Providers (MSPs) and telecommunications service providers. It not only involves issuing invoices but also plays a key role…
Let’s be clear—most service providers already know what white-label UCaaS is. And they understand the basics of the UCaaS market. What holds them back isn’t awareness. It’s uncertainty about whether they can actually make it work. The opportunity is real.…
By 2025, about 94% of companies worldwide are expected to rely on some form of cloud computing. As digital transformation speeds up, businesses need communication solutions that are both efficient and flexible. So why are so many companies ditching traditional…
White label communications empower businesses to deliver branded UCaaS, including voice, video, messaging, and collaboration tools, using a third-party platform without building complex infrastructure. As the UCaaS market grows, white label communications provide a smart way to stand out in…
The booming telecom market demands scalable, high-value solutions that generate predictable recurring revenue. For resellers and service providers, white-label VoIP is a proven strategy to deliver branded voice, video, and collaboration services — without the cost and complexity of building…
The VoIP market is growing fast—but so is the competition. While the demand for flexible, cloud-based communication solutions is stronger than ever, many business decision-makers still hesitate to make the move. Why? Because they’re overwhelmed, confused by options, or unsure…
As businesses grow and remote work becomes standard, the way we manage communications is evolving. What once worked well—such as 3CX—may no longer meet the expectations of modern teams that require flexibility, security, scalability, and ease of management. Whether you're…
In today’s global business environment, traditional single-carrier SIP trunk models often fall short in meeting the needs of modern enterprises—especially those with distributed teams and hybrid work environments. This limitation has led to the rise of Bring Your Own Carrier…
The moment an unfamiliar number flashes on their screen, most people’s faces twist in frustration. Some slam the phone down mid-ring. Others instantly block the number—no questions asked. The stats don’t lie: 66% of customers enter calls already agitated (Mattersight).…
This guest blog is by Zoho. Zoho CRM is a customer relationship management software that helps businesses build lasting relationships and grow sustainably with contextual AI and an intuitive UI. Modern sales practices are constantly evolving. Businesses are taking a…
The UCaaS market is booming, with global revenue projected to reach $69.1 billion by 2024, marking a 7.5% increase from 2023 (BusinessWire, Aug 2024). This rapid growth presents a lucrative opportunity for IT Service Providers (ITSPs) to move beyond traditional…
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