A SIP server is an indispensable tool for businesses that use VoIP phones. We will discuss the basics of how a SIP server works and why it's important to have one for any business that is looking for an IP…
Cloud telephony uses Voice over IP (VoIP) to make phone calls by connecting your voice to the Internet. Cloud telephony allows you to make outbound calls and receive inbound calls from any Internet-connected device. It is a voice service that…
Communication systems play a major part in the operations of most offices around the world. Regardless of the size of the company, a working internal communications system that allows workers to seamlessly connect without relying on external factors is usually…
Communication is key. This age-old adage is one of the driving forces behind most of the technological progress we're experiencing nowadays. From ultra-high-speed internet connections to new devices that let us get in touch with each other in ways that…
Companies around the world have been using hosted phone systems to take care of their unified communication needs. Private Branch Exchange, or PBX phone systems allows for much more flexibility and control over offices' communication channels than the traditional methods,…
When it comes to business communications, the terms PBX and VoIP seem to cause a lot of confusion. Too many articles treat these two things as if they are the opposite of one another. That's not quite true. What do…
If you've been searching for the best business phone system for your company, chances are you've been inundated with a lot of information. Today, you have more telecom choices than ever before. One of your options is a PBX phone…
UCaaS is unified communications as a service. Unified communications offered as part of the “as a service” model is quickly becoming the go-to solution for businesses with complex communications needs. So, is UCaaS truly deserving of the accolades it is…
If you've been looking for a new or upgraded phone system for your business, you've likely seen the term 'softphone'. So, what is a softphone? Is it different from any other business phone? What can you do with it, and…
Unified Communications is often referred to as UC or in some instances UCC. The latter is the term that includes the word collaboration. Unified communications is the integration of many different types of communication that happen in real-time. These include text…
Web Conferencing is an internet-based tool that empowers individuals and businesses to conduct virtual meetings, put on presentations, hold training sessions, etc. 2020 has witnessed tremendous growth in online meeting tools. Businesses across the world, regardless of the size, have…
Smooth internal and external communication is one of the cornerstones of daily business operations. Nowadays, Voice over Internet Protocol (VoIP) is increasingly becoming the golden rule of modern corporate communications. Simply put, it is a proven technology that allows people…
Businesses are adapting to working from home mode, demanding a more flexible solution to create a seamless communication experience and work agilely. Being an alternative to VoIP phones as SIP endpoints, VoIP apps are more and more favored by today's…
What is your best bet when looking for an affordable, effective telecom solution? Chances are, you’ve heard that VoIP is the best option, and for good reason too! VoIP is an excellent choice for tech-forward companies that need a reliable…
What is a Call Center? Call centers are centralized offices – or facilities- that are habitually purpose-built to handle phone calls for an organization. They’re operated by phone representatives or “agents” who field calls for customer support and are often…
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