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PSTN In Communications

PSTN in Communications

  • October 18, 2021
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PSTN, Public Switched Telephone Network, is a system that transfers communication through telephone lines. Since the 1800s, people no longer needed to send letters across the globe but could easily connect through fixed-line telephones. PSTN changed the way we communicate…

Hosted VoIP: The Technology That Can Simplify Your Office Communications

Hosted VoIP: The Technology That Can Simplify Your Office Communications

  • October 18, 2021
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Running an office without a business phone system is basically impossible. Telephone communication has always been an integral part of properly functioning businesses, and it will likely remain that way for the years to come. Of course, the technology we…

IVR Meaning And Benefits

IVR Meaning and Benefits

  • September 8, 2021
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Interactive Voice Response (IVR) is an automated system designed to help customers who dial in through speech recognition or pad-dialing. IVR system helps combat long wait times, unsatisfied and confused clients, and employee workload. IVR technology can route calls to…

What Is SIP Calling, How It Works And The Benefits

What Is SIP Calling, How It Works and the Benefits

  • September 8, 2021
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With the development of technology, we have been obviously moving away from miles of copper cables and long, daunting manual installation. But how can you choose the best of new solutions appearing on the market? Below, we explain the intricacies…

What Is A SIP Server And How Does It Benefit Businesses?

What is a SIP Server and How Does it Benefit Businesses?

  • July 22, 2021
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A SIP server is an indispensable tool for businesses that use VoIP phones. We will discuss the basics of how a SIP server works and why it's important to have one for any business that is looking for an IP…

Cloud Telephony Solutions For Your Business

Cloud Telephony Solutions for Your Business

  • July 22, 2021
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Cloud telephony uses Voice over IP (VoIP) to make phone calls by connecting your voice to the Internet. Cloud telephony allows you to make outbound calls and receive inbound calls from any Internet-connected device. It is a voice service that…

Everything You Need To Know About PABX

Everything You Need to Know About PABX

  • June 11, 2021
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Communication systems play a major part in the operations of most offices around the world. Regardless of the size of the company, a working internal communications system that allows workers to seamlessly connect without relying on external factors is usually…

IP Telephony And The Benefits It Can Bring To Your Business

IP Telephony and the Benefits It Can Bring to Your Business

  • June 11, 2021
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Communication is key. This age-old adage is one of the driving forces behind most of the technological progress we're experiencing nowadays. From ultra-high-speed internet connections to new devices that let us get in touch with each other in ways that…

Hosted Phone System: What Is It, Why Choose It, And The Main Benefits

Hosted Phone System: What Is It, Why Choose It, and the Main Benefits

  • June 3, 2021
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Companies around the world have been using hosted phone systems to take care of their unified communication needs. Private Branch Exchange, or PBX phone systems allows for much more flexibility and control over offices' communication channels than the traditional methods,…

VoIP Vs. PBX – Debunking Common Misconceptions

VoIP vs. PBX – Debunking Common Misconceptions

  • May 11, 2021
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When it comes to business communications, the terms PBX and VoIP seem to cause a lot of confusion. Too many articles treat these two things as if they are the opposite of one another. That's not quite true. What do…

What Is A PBX Phone System? Which One Is Right For Your Business?

What Is a PBX Phone System? Which One Is Right for Your Business?

  • May 6, 2021
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If you've been searching for the best business phone system for your company, chances are you've been inundated with a lot of information. Today, you have more telecom choices than ever before. One of your options is a PBX phone…

What Is UCaaS And What Can It Offer Your Business?

What Is UCaaS and What Can It Offer Your Business?

  • March 22, 2021
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UCaaS is unified communications as a service. Unified communications offered as part of the “as a service” model is quickly becoming the go-to solution for businesses with complex communications needs. So, is UCaaS truly deserving of the accolades it is…

What Is A Softphone? How Can It Benefit Your Business?

What Is a Softphone? How Can It Benefit Your Business?

  • March 15, 2021
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If you've been looking for a new or upgraded phone system for your business, you've likely seen the term 'softphone'. So, what is a softphone? Is it different from any other business phone? What can you do with it, and…

What Is Unified Communications

What Is Unified Communications

  • February 23, 2021
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Unified Communications is often referred to as UC or in some instances UCC. The latter is the term that includes the word collaboration. Unified communications is the integration of many different  types of communication that happen in real-time. These include text…

What Is Web Conferencing

What Is Web Conferencing

  • February 9, 2021
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Web Conferencing is an internet-based tool that empowers individuals and businesses to conduct virtual meetings, put on presentations, hold training sessions, etc. 2020 has witnessed tremendous growth in online meeting tools. Businesses across the world, regardless of the size, have…