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What Is Call Center?

What is Call Center?

  • September 17, 2020
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Call centers are centralized offices - or facility- that are habitually purpose-built to handle phone calls for an organization. They’re operated by phone representatives or “agents” who field calls for customer support and are often serviced as phone-based hubs for…

VoIP Vs. Analog Phone System: The Differences And Top Considerations

VoIP vs. Analog Phone System: The Differences and Top Considerations

  • July 24, 2020
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In a digital era of unified communications, what will traditional analog phone systems hold for your business? Is it the time to take a leap and upgrade to VoIP? Not the great debate of the last decade, but something business…

TDM Vs. VoIP: The Benefits Of Migration & How To Plan

TDM vs. VoIP: The Benefits of Migration & How to Plan

  • January 16, 2020
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The telecom industry has undergone drastic changes over the last few decades. The ubiquity of mobility, the changing nature of the modern workforce, the convergence of voice and data networks, and the advance of cloud technology have all been contributing…

VoIP + IoT? Synergy Drives The Future Of Smart Solution

VoIP + IoT? Synergy Drives the Future of Smart Solution

  • July 25, 2019
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The Internet of Things (IoT), a growth of Internet-enabled devices, has been reshaping the business world for years, and the best is yet to come. The radical paradigm shift is about to turbocharge how enterprises and consumers use Voice over…

6 Ways Your Phone System Is Killing Your Business

6 Ways Your Phone System Is Killing Your Business

  • July 18, 2019
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Can your phone system fully support your business? Communication is a big deal for every business. Poor customer service leads to unsatisfied customers, which then leads to a decrease in sales and revenue. Productivity dwindles when employees have difficulties communicating…

Small Business Phone System: An Ultimate Buyer’s Guide

Small Business Phone System: An Ultimate Buyer’s Guide

  • May 16, 2019
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Today’s small businesses have extensive options for selecting a business phone system, particularly now that VoIP systems are so prominent in the marketplace. To help you get started in an easier way and choose the best phone system that fits…

Newly Updated Video: Yeastar S-Series VoIP PBX Quick Start Guide (2019)

Newly Updated Video: Yeastar S-Series VoIP PBX Quick Start Guide (2019)

  • May 7, 2019
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If you are new to S-Series VoIP PBX, this quick start guide video will help you find your way around. In this video, we take S20 as an example to give you quick and simple instructions for installing and configuring your S-Series…

How to Capture the Best Packet For Troubleshooting

How to Capture the Best Packet for Troubleshooting

  • March 19, 2019
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Why We Need the Packets? If you’ve implemented a sufficiently complex VoIP system, you know that call issues and network problems can just erupt at times. But your service provider is not always at fault. The best way of troubleshooting is to see…

Video: Yeastar Linkus Quick Start Guide (Updated In 2019)

Video: Yeastar Linkus Quick Start Guide (Updated in 2019)

  • January 16, 2019
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Coordinated with Yeastar Cloud PBX and S-Series VoIP PBX, Linkus Unified Communications App makes your Windows desktop, Mac desktop, iPhone and Android phone a fully-featured office extension and links you and your colleagues and customers anywhere anytime. This free desktop/mobile softphone is easy to use and supports…

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3 Yeastar VoIP Phone System How-to Videos You Can’t Miss

  • May 29, 2018
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To make things as easy as possible for you, we’ve prepared three how-to videos tackling the issues we think you might encounter when using Yeastar VoIP phone system. You don’t want to miss it! 1.  How to solve some common issues with IP-PBX dialing: What to do when your outbound…

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How to Connect Branch Offices with Yeastar Multisite Interconnect

  • May 16, 2018
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If you have several branch offices and would like to create a centralized telephony network in an easy and cost-effective way, you will find Yeastar Multisite Interconnect extremely useful. Yeastar Multisite Interconnect is designed to create links between S-Series VoIP…

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Meet All Your Training Needs at Yeastar Academy New Web Portal

  • February 28, 2018
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Yeastar is very excited to unveil the new web portal for Yeastar Academy! With a fresh new design and updated navigation, the new web portal makes the user experience easier than ever by allowing you to access all the latest…

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3 Common Branch Office Issues and How to Solve Them

  • January 24, 2018
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Keeping enterprise communications coordinated and seamless is quite challenging in highly-distributed network where employees disperse across branches and home office. To integrate multiple locations and keep remote workforce connected, in a seamless and cost-efficient way, is by no means a tough task even…

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Video: S-Series VoIP PBX Basic Configurations – Session 2 Extension Settings & Features

  • November 21, 2017
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Want to leverage your S-Series VoIP PBX to the fullest extent and power your communications? Take a quick look at this intuitive e-learning video and hit the road to start the basic configuration. This session gives you a comprehensive introduction…

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Video: S-Series VoIP PBX Basic Configuration – Session 1 Initial Settings

  • November 17, 2017
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Unbox your S-Series VoIP PBX, turn on the power, and start customizing your PBX under the guide of the intuitive e-learning video. This session explains how to configure the initial settings and make your S-Series VoIP PBX really suits your needs.…

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