Yeastar PBX · Native AI Solution

Every Conversation Counts. Turn AI into Revenue.

AI Receptionist, AI transcription, and summaries, natively built into the P-Series Phone System and NovoOne Communications Platform, powering modern business communication and service.

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AI Receptionist: 24/7 AI Voice Agent

Every Call Answered. Every Lead Captured.

Greet every caller with a professional, human-like interaction, present across multiple branches. Trained on your knowledge base and connected to your business platforms, it understands what callers need, answers their questions, and routes calls to the right destination with full context. It also takes action on the spot, from follow-up SMS to tasks across your connected systems; Every conversation turns into a real result. Learn More

On-brand Multilingual Interactions

Support for 34 global languages with a deep understanding of your company profile to ensure professional, localized customer engagement.

Automated FAQs & Intelligent Routing

Resolve inquiries instantly via custom knowledge bases and website pages, and route calls precisely to the right destination based on caller intent.

Performance Insights & Report

Gain full interaction transparency with detailed CDRs and analyze AI agent performance through call reports to optimize service strategies.

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Cross-Platform Workflow Automation

Connect with CRM, scheduling, order management, and other business systems via HTTP and MCP to retrieve information, complete tasks, and automate workflows.

AI Transcription & Summary: Your Silent AI Assistance

Every Word Captures in Real Time, Any Language

Call Summary & Insights

Post-call generation of concise summaries and precise key points or "next steps" made by both parties. Minimizes manual note-taking and prevents missed follow-ups. Learn more

Voicemail & Call Transcription

Converts live voice streams and stored messages into searchable text. Teams can "scan" conversations at a glance to pinpoint details and respond faster in multi-tasking environments. Learn more

Text-to-Speech

Utilizes neural TTS algorithms to support multi-language voice prompt output with natural prosody, pitch, and rhythmic pauses, enabling interactive and engaging communication. Learn more

Built to Connect. Open to Your AI.

WebSocket Audio Streaming

Stream live call audio one-way to your own AI chatbots and speech analytics platforms for real-time sentiment analysis, live translation, or agent-assist prompts. Learn More

MCP: Manage Your PBX with AI

Let AI agents like ChatGPT or Claude manage, monitor, and troubleshoot your PBX through the MCP (coming soon): check status, analyze call data, and change configurations, all in natural language.

Custom LLM Support

Pick your preferred LLM directly inside AI features: Claude, Gemini, or GPT for the AI Receptionist, plus AI transcription and summary services connected with your own account and key.

Native AI in Yeastar Phone Systems

Yeastar builds AI capabilities directly into the P-Series Phone System and NovoOne Communications Platform, providing higher communication efficiency for teams, stronger customer stickiness for businesses, and new AI upsell opportunities for providers.

P-Series Phone System

All-in-one unified communications platform with full-featured telephony, omnichannel messaging, call center, and built-in AI. Explore the P-Series Phone System

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NovoOne Communications Platform

Carrier-grade multi-tenant platform with standard telephony, built-in AI, and open API capabilities. Explore the NovoOne Communications Platform

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*AI capabilities may vary between the P-Series Phone System and NovoOne Communications Platform.

FAQ : About Yeastar AI

What is an AI phone system?

An AI-powered phone system is a modern communication platform that integrates Artificial Intelligence (AI) to automate business workflows and enhance the customer interaction experience. Unlike traditional VoIP, an AI communication platform doesn't just transmit voice; it understands, analyzes, and acts on it.

Typical AI capabilities include Natural Language Processing (NLP) for voice, speech, and meeting assistants, alongside 24/7 intelligent customer support. The P-Series Phone System and NovoOne Communications Platform offer natively built-in AI Receptionist, AI Transcription, and AI Summary to streamline daily communication and maximize business lead efficiency.

Which languages does the Yeastar AI Receptionist support?

Both the P-Series PBX and NovoOne Communications Platform AI Receptionist support over 34 languages and various local accents to ensure a natural communication experience worldwide. Our current multi-lauguage list includes: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Filipino, Finnish, French, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese (Brazil), Romanian, Russian, Slovak, Spanish, Swedish, Tamil, Turkish, Ukrainian, and Vietnamese, with more languages currently in development.

Can I integrate my own AI platforms or third-party AI tools with the P-Series PBX?

Yes. The Yeastar P-Series PBX offers an open ecosystem through WebSocket and Open API integration. This allows you to seamlessly connect your preferred AI providers such as custom chatbots, real-time translation services, or advanced sentiment analysis tools directly into your business communication workflow.

What Are the Benefits of the Yeastar AI Call Intellligence for Service Providers?

Yeastar AI turns built-in AI capabilities into a ready-to-sell service. Because AI features are built natively into the P-Series PBX and the multi-tenant NovoOne platform, you can enable AI Receptionist, transcription, and summaries for all your customers from a single deployment, with no plugins or extra infrastructure to maintain. That opens new AI upsell opportunities across your existing customer base, strengthens stickiness as AI becomes part of your customers' daily communications, and differentiates your offering from standard business communication platforms.

What are the mainstream AI tools in modern communication platforms?

Modern business communication platforms leverage AI-driven tools to enhance workforce efficiency and provide a superior global user experience. These tools transform the PBX from a passive communication device into an active AI business assistant. Typical capabilities include:

Real-time Transcription & Speech-to-Text
Automated AI Call Handling (AI Receptionist)
Speech Understanding & AI Call Summaries
Smart Scheduling & Automated Workflow Triggers
Call Performance & Call Journey Records

How does Yeastar AI improve business communication efficiency?

By leveraging the AI Assistance and AI Voice Agent, the P-Series PBX and NovoOne Communications Platform allow businesses to enhance calling workflows and deliver consistent service globally through these core advantages.

Break Language Barriers: Real-time multi-language AI translation and calling services ensure seamless communication across diverse customer bases.
24/7 Uninterrupted Service: Maintain a professional presence 24/7, handling inquiries instantly regardless of time zones or holidays.
High-Volume Call Handling: Conversational AI instantly resolves routine FAQs and routes complex cases, increasing throughput and eliminating wait times.
Frictionless Interaction: Customers enjoy natural voice interactions with lower hold time, while employees benefit from automated AI note-taking.
Scalability & Lower Costs: Scale your business as you need without the high overhead of traditional 24/7 staffing.
Data-Driven Optimization: Gain full transparency through Call Detail Records (CDR) and AI Call Reports. Monitor AI performance to optimize resource allocation and communication strategies.