What is Call Transcription
Call Transcription is an AI-driven function that automatically turns the spoken words in a voice call or video call into written text. It records conversations and presents them in a time-sequenced transcript with speaker identification for easy viewing and record-keeping.
How Does Call Transcription Work
Call Transcription uses AI to process call audio in real time and convert it into text. Users can start or pause transcription with a single click during the call, or enable it in the extension settings. The system marks each speaker, adds timestamps, and arranges the transcript in time order. Transcription language can be pre-set or switched instantly during the call, and the results are synchronized across Linkus Desktop, Mobile, and Web clients, with each extension managing its own records independently.
Use Case of Call Transcription
Call Transcription can be used in scenarios where accurate conversation records are required. It can accurately provide authentic dialogues for review and feedback. Additionally, the transcripts make it easier for teams to access, share, and collaborate.
Benefits of Call Transcription
By using this function, users can turn the content of each call into actionable insights without the hassle of note-taking. Every conversation is captured in precise text, and any searched keywords will be highlighted immediately for easy reference. This allows you to review details quickly, share with your team, and keep reliable records effortlessly.
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