Smart tips and latest trends in unified communications.
There is no doubt that the cloud represents the future of business communications. Compared to traditional PBX, cloud-based hosted PBX services inherently cover more vertical markets, with small and medium-sized businesses, in particular, appreciating its cost-efficiency. The digital workplace is…
We’re excited to announce that a new firmware version for P-Series PBX System (v37.3.0.42) has been released today. In this update, we have focused on delivering an elevated experience from Linkus, especially the web communication experience. This update introduces a brand-new…
When it comes to business communications, the terms PBX and VoIP seem to cause a lot of confusion. Too many articles treat these two things as if they are the opposite of one another. That's not quite true. What do…
If you've been searching for the best business phone system for your company, chances are you've been inundated with a lot of information. Today, you have more telecom choices than ever before. One of your options is a PBX phone…
Working from home isn’t going away. Global Workplace Analytics anticipates that 25-30% of employees will work from home multiple days per week through the end of 2021. And SME needs unified communications, remote connectivity, and flexible device options (smartphones, tablets,…
We’re excited to announce that a new firmware version for P-Series PBX System (v37.3.0.16) has been released today. To make P-Series PBX a better and stronger system, a number of new features have been added, including Computer Telephony Integration (CTI),…
Running a business is definitely a challenging job, especially if your business is quite large or has a lot of remote workers that all work from different cities (or countries). However, today's business world offers plenty of solutions to make…
In the battle for customers, customer service becomes front and center. And it’s not difficult to imagine why and how. Providing the nearest experience to face-to-face engagement, phone-based service center offers the most direct and timely customer interactions that drive…
If you've been looking for a new or upgraded phone system for your business, you've likely seen the term 'softphone'. So, what is a softphone? Is it different from any other business phone? What can you do with it, and…
To keep our solutions open and interoperable to serve more customer needs, we are excited to introduce Jabra headset and speakerphone integration for Linkus Desktop Client (2.6.3 or later) to facilitate hands-free telephony. The following headset and speakerphone models have…
You have probably heard about the P-Series PBX System we launched a few months ago. P-Series PBX System converges voice, video, applications, collaboration, and more to elevate business communications for SMEs. Beyond just a PBX system, it includes a suite…
Unified Communications is often referred to as UC or in some instances UCC. The latter is the term that includes the word collaboration. Unified communications is the integration of many different types of communication that happen in real-time. These include text…
Web Conferencing is an internet-based tool that empowers individuals and businesses to conduct virtual meetings, put on presentations, hold training sessions, etc. 2020 has witnessed tremendous growth in online meeting tools. Businesses across the world, regardless of the size, have…
Imagine what will happen if a large business group doesn’t have a sound communications system: delayed response to clients’ needs which leads to poor customer experience, dragging conversation between team workers which results in low working efficiency, lacking advanced features…
It always takes time to determine one’s mind to make a change. While the truth is, once you’ve decided, you may have a chance to open the gate leading to a new world and as a result to experience things…
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Unified Communications
Workplace Management
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