Smart tips and latest trends in unified communications.
Yeastar P-Series Phone System is a Unified Communications solution that takes on an easy-first approach. Easy-to-adopt, easy-to-use, and easy-to-manage. Beyond just a business phone system, it includes a suite of advanced unified communications tools and user-experience-enhancing features to address higher…
Switching to a VoIP phone system has been a popular choice for many small and medium-sized businesses for obvious reasons. The most common ones are better connections, extended call functions and tools, and the possibility to make and receive calls…
Used to be a buzzword, cloud PBX is now proven to be the inevitable upward trend in the communications industry. More organizations have been embracing it in recent years for its greater flexibility and ability to support the remote workforce.…
PBX is short for Private Branch Exchange System, a private telephone network used within a company or organization. If you've been searching for a phone system for your business, chances are you've been inundated with a lot of information. This…
Cloud telephony uses Voice over IP (VoIP) to make phone calls by connecting your voice to the Internet. Cloud telephony allows you to make outbound calls and receive inbound calls from any Internet-connected device. It is a voice service that…
When upgrading business communications, several key points must be considered. It is advisable to begin by deciding whether to opt for a hosted or on-premise solution. This choice hinges on several factors, including the size of the company, existing infrastructure,…
Call centers play a vital role in delivering exceptional customer experience and serve as an extension of a company’s business. It is crucial to measure and continuously improve call center performance to ensure customers receive the highest level of service.…
![Hosted PBX: An Ultimate Guide Of All You Need To Know [2024]](https://www.yeastar.com/wp-content/uploads/2021/05/Hosted-phone-system-556x388-1-556x380.png)
A hosted PBX is essentially a cloud-based phone system, as it is hosted off-site and over the Internet rather than at the physical location of the business, this results in cost savings and limited maintenance. PBX is an acronym for…
VoIP means Voice over IP telephony or Voice Over Internet Protocol is a proven technology that allows people to make phone calls over an Internet connection rather than relying on physical landlines. Developed in 1995, it has turned into the…
With the new year upon us, we’re back with a fresh lineup of features for the P-Series Phone System to make communication and collaboration simpler and more productive for you. This update also brings enrichment to our contact center solution,…
It has been a transformational year for the telecommunication landscape. Key trends such as convergence of multi-platform UC, continued support for hybrid work, adoption of AI, and heightened emphasis on customer experience (CX) were indeed paramount in 2023. Looking ahead…
Customer support is crucial for every business as clients have questions that need to be solved as soon as possible. The most common (and fastest) way to reach a company is through a phone call, and even small businesses can…
Owning a retro car is considered a vintage luxury. Owning an old tech system? Well, not so much. In an era where communication technologies evolve and radically renovate, voice-only legacy phone systems are increasingly losing support for the lack of…
Although landlines are still alive and kicking, more people and businesses are switching to Voice over Internet Protocol (VoIP) phones for their outstanding features and benefits. But what is VoIP phone anyway? This definitive guide will explain the VoIP phone…
Communication systems are essential for offices worldwide. Whether it's a large corporation or a small business, having an internal phone network is vital. The arrival of PABX - the Private Automatic Branch Exchange method – has changed everything. In the…
More