Smart tips and latest trends in unified communications.
When it comes to optimizing the working environment, how to streamline the way people work can be a vital but delicate matter. We’ve been cooped up in there for quite some time suffering from lack of the right solution. Among…
Selling Unified Communications-as-a-Service (UCaaS) is an exciting yet challenging industry that entails fierce competition. One of the most critical determiners in your success is the ability to build your brand, grow your business, and remain in complete control of your…
Switching to a VoIP phone system has been a popular choice of many small and medium-sized businesses for obvious reasons. The most common ones are better connections, extended call functions and tools, and the possibility to make and receive calls…
We’ve been living through the greatest workplace disruption in generations and the level of volatility will not slow down in 2022. In the past two years, just as e-commerce changed the way people think about brick-and-mortar storefronts, so is the…
The hybrid work model is taking hold with employees spending their time between working remotely and in the office. With the new norm comes new business demands. The key to a successful hybrid strategy is to support employees everywhere to…
Microsoft Outlook, also known as the mostly used collaboration software globally, is no-doubt changing businesses’ workflows and the way people work. As an indispensable part of it, Outlook calendar ties your daily tasks up. It unites your colleagues and customers through easy…
When choosing a phone service, there are many factors to consider, from cost to features. But two of the most common options are VoIP and landline. Telecom is evolving quickly and changing the way we communicate. Landlines are slowly being…
There is no denying that the COVID-19 pandemic has profoundly changed the way we live and work. For example, the past 2 years have witnessed the rise of remote working globally. Now, with more companies having their employees back to the office,…
What does the future hold for business communications? Although cloud technology is not a new trend by any means, what is new is the drastic growth of cloud adoption ever since the pandemic. According to Mckinsey, by 2024, most enterprises…
Every company has things they struggle with, but a universal issue that plagues many companies is inefficiencies surrounding booking meeting rooms. Think about it: how much time do you spend each day only to communicate meeting room schedules with your…
2022 is off to a flying start with a major update of P-Series PBX System! This update is jam-packed with Linkus Web Client Function Key, Queue Callback, Call Accounting, Hot Standby, Salesforce Integration, LDAP Server, AutoCLIP, etc. Quite a bunch…
2021 was not a year of banality. From pandemic to endemic, hybrid work has become the “new normal” and businesses were faced with the new challenges to plan a safe return-to-office while simultaneously accommodating their employees working from home. At…
VoIP stands for Voice over Internet Protocol, and CRM means Customer Relationship Management. Integration occurs when two systems come together to work as one system, effectively sharing data between them without requiring manual input or intervention from the user. This…
In the past, small business owners were forced to rent or purchase a landline from their phone provider to have a functioning phone line. This is an expensive and restrictive option for businesses that want more choices when it comes…
If You are struggling with managing sales, customer service, and customer support teams that need to respond to a high call volume, efficient call center software solutions can help streamline the workflow smartly and quickly. VoIP-based call center phone systems…
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