Digital transformation, otherwise known as “DX”, is the process of using digital technologies to create new, or modify existing, business processes, culture, and customer experiences to meet changing business and market requirements. (Salesforce) Ever since it emerged, it has continued…
Most SMBs don't have the luxury of onsite IT staffs to handle all of their technical needs. When tasked with upgrading a business phone system, simplicity and flexibility are among the top considerations alongside the feature and costs. Yeastar S-Series VoIP PBX accomplishes all and…
Have you ever reconsidered your business phone system? Chances are that you have noticed a few inherent shortcomings if you are still using a legacy phone system. Maybe the equipment is old and worn, or you have to invest more…
Your customer wants to overhaul their IP phone system or maybe migrate to one for the first time. Do you go with a proprietary or open standard system? Before you make the choice, it’s important not to immediately dismiss either option. Understanding the…
“Companies that excel at the customer experience drive revenues 4% to 8% higher than those of their market,” according to Bain. Attracting and retaining customers is always the key to business success. Customers all expect to get quick and personalized…
If you’re using Samsung PBX system for business communication, you have probably heard that Samsung Electronics America will be ending the sale of the OfficeServ, SCM and related telephone and equipment on September 30, 2019. If you were caught off…
Over the past year, Yeastar has expertly developed Linkus and rolled out the innovative Linkus Cloud Service (LCS). Coming packed with industrial-grade cloud and encryption technology, Yeastar Linkus Cloud Service is positioned to deliver unprecedented UC experience for Yeastar S-Series…
The Internet of Things (IoT), a growth of Internet-enabled devices, has been reshaping the business world for years, and the best is yet to come. The radical paradigm shift is about to turbocharge how enterprises and consumers use Voice over…
Can your phone system fully support your business? Communication is a big deal for every business. Poor customer service leads to unsatisfied customers, which then leads to a decrease in sales and revenue. Productivity dwindles when employees have difficulties communicating…
In a digital era of unified communications, what will traditional analog phone systems hold for your business? Is it the time to take a leap and upgrade to VoIP? Not the great debate of the last decade, but something business…
