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UC Mobile Client Checklist: How To Identify The Right Solution

UC Mobile Client Checklist: How to Identify the Right Solution

  • November 7, 2019
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Whether roaming your facility, the country or the globe, today's business waits for no-one: mobile communications drive new efficiency and keep your team connected. In seeking the productivity promised by an “always-connected, always-collaborating” and increasingly mobile workforce, organizations today are turning…

On-premises Or Cloud PBX? 5 Questions To Determine The Best Fit

On-premises or Cloud PBX? 5 Questions to Determine the Best Fit

  • October 31, 2019
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As the switch-off of ISDN and PSTN, the migration to an IP-based business phone system has become an inevitable trend. Companies are then confronted with the choice between the on-premises or cloud-based deployment. Well, the debate has been around for…

TCO Analysis: How To Calculate The Real Cost Of A Business Phone System

TCO Analysis: How to Calculate the Real Cost of a Business Phone System

  • October 24, 2019
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As you consider replacing your current phone system, have you assessed the real costs of your new communication offerings? It might be an absolute “Yes” at first sight as your suppliers always offer you a clear quote. But take a…

Equip Your Mobile Workforce With Unified Communications

Equip Your Mobile Workforce with Unified Communications

  • October 10, 2019
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The State of Mobile Workforce By 2020 mobile workers will account for nearly three-quarters of the U.S. workforce, according to a report from IDC. Being tied to a desk is now a productivity killer. Maintaining a mobile presence has become…

How To Convince Your Boss To Upgrade Your Legacy Phone System

How to Convince Your Boss to Upgrade Your Legacy Phone System

  • September 26, 2019
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It’s time. You know that legacy phone system is becoming obsolete and switching to VoIP is the best move: There’s little shortage of benefits, and it makes sense from both administrative and business standpoint. That said, how do you persuade your boss to…

The Unified Communications Approach To Digital Transformation

The Unified Communications Approach to Digital Transformation

  • September 19, 2019
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Digital transformation, otherwise known as “DX”, is the process of using digital technologies to create new, or modify existing, business processes, culture, and customer experiences to meet changing business and market requirements. (Salesforce) Ever since it emerged, it has continued…

11 Reasons System Administrators Love S-Series VoIP PBX

11 Reasons System Administrators Love S-Series VoIP PBX

  • September 12, 2019
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Most SMBs don't have the luxury of onsite IT staffs to handle all of their technical needs. When tasked with upgrading a business phone system, simplicity and flexibility are among the top considerations alongside the feature and costs. Yeastar S-Series VoIP PBX accomplishes all and…

Conquering 6 Common Fears Of Upgrading A Legacy Phone System

Conquering 6 Common Fears of Upgrading a Legacy Phone System

  • September 5, 2019
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Have you ever reconsidered your business phone system? Chances are that you have noticed a few inherent shortcomings if you are still using a legacy phone system. Maybe the equipment is old and worn, or you have to invest more…

Open Standard PBX Vs. Proprietary PBX, Which Way To Go?

Open Standard PBX vs. Proprietary PBX, Which Way to Go?

  • August 29, 2019
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Your customer wants to overhaul their IP phone system or maybe migrate to one for the first time. Do you go with a proprietary or open standard system? Before you make the choice, it’s important not to immediately dismiss either option. Understanding the…

7 VoIP Features That Streamline Small Business Customer Service

7 VoIP Features That Streamline Small Business Customer Service

  • August 22, 2019
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“Companies that excel at the customer experience drive revenues 4% to 8% higher than those of their market,” according to Bain. Attracting and retaining customers is always the key to business success. Customers all expect to get quick and personalized…