Whether roaming your facility, the country or the globe, today's business waits for no-one: mobile communications drive new efficiency and keep your team connected. In seeking the productivity promised by an “always-connected, always-collaborating” and increasingly mobile workforce, organizations today are turning…
As the switch-off of ISDN and PSTN, the migration to an IP-based business phone system has become an inevitable trend. Companies are then confronted with the choice between the on-premises or cloud-based deployment. Well, the debate has been around for…
As you consider replacing your current phone system, have you assessed the real costs of your new communication offerings? It might be an absolute “Yes” at first sight as your suppliers always offer you a clear quote. But take a…
The State of Mobile Workforce By 2020 mobile workers will account for nearly three-quarters of the U.S. workforce, according to a report from IDC. Being tied to a desk is now a productivity killer. Maintaining a mobile presence has become…
It’s time. You know that legacy phone system is becoming obsolete and switching to VoIP is the best move: There’s little shortage of benefits, and it makes sense from both administrative and business standpoint. That said, how do you persuade your boss to…
Digital transformation, otherwise known as “DX”, is the process of using digital technologies to create new, or modify existing, business processes, culture, and customer experiences to meet changing business and market requirements. (Salesforce) Ever since it emerged, it has continued…
Most SMBs don't have the luxury of onsite IT staffs to handle all of their technical needs. When tasked with upgrading a business phone system, simplicity and flexibility are among the top considerations alongside the feature and costs. Yeastar S-Series VoIP PBX accomplishes all and…
Have you ever reconsidered your business phone system? Chances are that you have noticed a few inherent shortcomings if you are still using a legacy phone system. Maybe the equipment is old and worn, or you have to invest more…
Your customer wants to overhaul their IP phone system or maybe migrate to one for the first time. Do you go with a proprietary or open standard system? Before you make the choice, it’s important not to immediately dismiss either option. Understanding the…
“Companies that excel at the customer experience drive revenues 4% to 8% higher than those of their market,” according to Bain. Attracting and retaining customers is always the key to business success. Customers all expect to get quick and personalized…
