Smart tips and latest trends in unified communications.
We’re excited to announce that a new firmware version for P-Series PBX System (v37.3.0.42) has been released today. In this update, we have focused on delivering an elevated experience from Linkus, especially the web communication experience. This update introduces a brand-new…
The terms PBX and VoIP seem to cause a lot of confusion. Too many articles treat these two things as if they are the opposite of one another. That’s not quite true. What do you think when you see the…
Working from home isn’t going away. Global Workplace Analytics anticipates that 25-30% of employees will work from home multiple days per week through the end of 2021. And SME needs unified communications, remote connectivity, and flexible device options (smartphones, tablets,…
We’re excited to announce that a new firmware version for P-Series PBX System (v37.3.0.16) has been released today. To make P-Series PBX a better and stronger system, a number of new features have been added, including Computer Telephony Integration (CTI),…
Running a business is definitely a challenging job, especially if your business is quite large or has a lot of remote workers that all work from different cities (or countries). However, today's business world offers plenty of solutions to make…
In the battle for customers, customer service becomes front and center. And it’s not difficult to imagine why and how. Providing the nearest experience to face-to-face engagement, phone-based service center offers the most direct and timely customer interactions that drive…
To keep our solutions open and interoperable to serve more customer needs, we are excited to introduce Jabra headset and speakerphone integration for Linkus Desktop Client (2.6.3 or later) to facilitate hands-free telephony. The following headset and speakerphone models have…
You have probably heard about the P-Series PBX System we launched a few months ago. P-Series PBX System converges voice, video, applications, collaboration, and more to elevate business communications for SMEs. Beyond just a PBX system, it includes a suite…
Table of Contents What is Unified Communications → The Origin of UC → Unified Communications & Collaboration to The Rescue → The Benefit of UCC → Components of UCC → Collaboration & Communication Work Together → Unified Messaging & Unified…
Web Conferencing is an internet-based tool that empowers individuals and businesses to conduct virtual meetings, put on presentations, hold training sessions, etc. 2020 has witnessed tremendous growth in online meeting tools. Businesses across the world, regardless of the size, have…
Imagine what will happen if a large business group doesn’t have a sound communications system: delayed response to clients’ needs which leads to poor customer experience, dragging conversation between team workers which results in low working efficiency, lacking advanced features…
It always takes time to determine one’s mind to make a change. While the truth is, once you’ve decided, you may have a chance to open the gate leading to a new world and as a result to experience things…
![Top 5 Digital Workplace Trend In 2021 [Statistics Included]](https://www.yeastar.com/wp-content/uploads/2021/01/2021_Digital_Workplace-trend-blog-1-556x380.png)
“We’ve seen two years of digital transformation in two months.” The year before, no one could expect where 2020 would take us: the global, long-term pandemic has uprooted us from the work lives we’ve had for decades, and virtually overnight,…
2020 was a challenging year. Businesses, families, and individuals are all affected by the worldwide pandemic that brought huge changes to our lives. For Yeastar, while striving to assist our customers in dealing with unprecedented challenges, we have also broadened…
What’s the best way to get a direct and effective picture of how you’re communicating with your customers as a call center? You might already know the answer – call reports that present comprehensive data on the call performance of…
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Yeastar announced the Disaster Recovery solution for the P-Series Phone System, empowering enterprises with cross-region redundancy for uninterrupted communications in the face of disasters.