Smart tips and latest trends in unified communications.
If you’ve ever tried to talk a user through a PBX/gateway configuration or troubleshooting over the phone, the advantages of remote management tool will be immediately obvious. This kind of platform/application provides firsthand insight into a device's health, accelerate troubleshooting,…
Described as “Trillion Dollar Opportunity”, Online to Offline (O2O) is fast emerging as one of the most significant trends in China retailing as well as drawing significant interests around the world. Meituan-Dianping is China's No.1 marketplace for services and O2O platform,…
Whether roaming your facility, the country, or the globe, today's business waits for no-one: mobile communications drive new efficiency and keep your team connected. In seeking the productivity promised by an “always-connected, always-collaborating” and increasingly mobile workforce, organizations today are…
As you consider replacing your current phone system, have you assessed the real costs of your new communication offerings? It might be an absolute “Yes” at first sight as your suppliers always offer you a clear quote. But take a…
The State of Mobile Workforce By 2020 mobile workers will account for nearly three-quarters of the U.S. workforce, according to a report from IDC. Being tied to a desk is now a productivity killer. Maintaining a mobile presence has become…
It’s time. You know that the legacy phone system is becoming obsolete and switching to VoIP is the best move: There’s little shortage of benefits, and it makes sense from both administrative and business standpoint. That said, how do you persuade your…
Digital transformation, otherwise known as “DX”, is the process of using digital technologies to create new or modify existing, business processes, culture, and customer experiences to meet changing business and market requirements. (Salesforce) Ever since it emerged, it has continued…
Most SMBs don't have the luxury of onsite IT staff to handle all of their technical needs. When tasked with upgrading a business phone system, simplicity and flexibility are among the top considerations alongside the feature and costs. Yeastar S-Series…
Have you ever reconsidered your company phone system? Chances are that you have noticed a few inherent shortcomings if you are still using a legacy phone system. Maybe the equipment is old and worn, or you have to invest more…
Your customer wants to overhaul their IP phone system or maybe migrate to one for the first time. Do you go with a proprietary or open standard system? Before you make the choice, it’s important not to immediately dismiss either option. Understanding the…
“Companies that excel at the customer experience drive revenues 4% to 8% higher than those of their market,” according to Bain. Attracting and retaining customers is always the key to business success. Customers all expect to get quick and personalized…
Real-time communication across multiple devices with Linkus UC Softphone Phone auto provision for Yealink, Snom, Fanvil and other IP phones Easy administration and management from the intuitive web GUI All-inclusive enterprise-grade features required by modern businesses IM, Presence, and CRM…
Over the past year, Yeastar has expertly developed Linkus and rolled out the innovative Linkus Cloud Service (LCS). Coming packed with industrial-grade cloud and encryption technology, Yeastar Linkus Cloud Service is positioned to deliver unprecedented UC experience for Yeastar S-Series…
The Internet of Things (IoT), a growth of Internet-enabled devices, has been reshaping the business world for years, and the best is yet to come. The radical paradigm shift is about to turbocharge how enterprises and consumers use Voice over…
Can your phone system fully support your business? Communication is a big deal for every business. Poor customer service leads to unsatisfied customers, which then leads to a decrease in sales and revenue. Productivity dwindles when employees have difficulties communicating…
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