Smart tips and latest trends in unified communications.
Although landlines are still alive and kicking, more people and businesses are switching to Voice over Internet Protocol (VoIP) phones for their outstanding features and benefits. But what is VoIP phone anyway? This definitive guide will explain the VoIP phone…
Communication systems are essential for offices worldwide. Whether it's a large corporation or a small business, having an internal phone network is vital. The arrival of PABX - the Private Automatic Branch Exchange method – has changed everything. In the…
Need to make calls with your business phone lines while enjoying the freedom to work from anywhere? You need a softphone. As the world goes virtual and hybrid, a softphone solution is essential for companies to stay connected anywhere anytime.…
As 2023 draws to an end, we are excited to share a significant milestone on our journey—Yeastar P-Series Phone System has been recognized as "High Performer" in G2 Winter 2024 Reports for UCaaS Platforms, VoIP, and Call Center Infrastructure (CCI),…
Inbound call centers have been around for a long time, and their purpose is to help businesses connect with customers. Inbound call centers can be used for a variety of purposes, including marketing, customer service, technical support, and sales. It's…
To facilitate the installation of Yeastar P-Series Phone System in the partners’ or customers’ self-hosting server, Yeastar has extensively tested the compatibility of P-Series Software Edition(PSE) on various platforms, including virtual machines like VMware, Hyper-V, KVM, Proxmox VE, and cloud…
In recent years, the importance of customer service has remained paramount, with contact centers playing a vital role in managing customer experience and interactions. Unlike traditional call centers focusing solely on voice calls, contact centers encompass multiple digital channels like…
Say hello to the Disaster Recovery feature! The last firmware update (XX.12.0.57) for Yeastar P-Series Phone System is now available for download. This new release introduces the highly anticipated Disaster Recovery feature to P-Series Software Edition, and the adds support…
As the demand for PBX hosting on Microsoft Azure grows, Yeastar has answered the call by offering availability through Azure Marketplace. Now, you can effortlessly deploy your Yeastar P-Series Phone System Software Edition (PSE) directly to your Azure account from…
Linkus Desktop Client is a comprehensive unified communications app tailored specifically for Yeastar P-Series Phone System users. It offers a range of features that empower you to manage various communication tasks right from your desktop computer. In this blog post,…
Thank you for being a part of it! It was a great pleasure to have partners, customers, and industry peers together for our annual event, Yeastar Day 2023 Virtual, to learn, share, and connect. The agenda included insights from Yeastar…
We are thrilled to introduce another round of exciting new features and enhancements that promise to enhance efficiency and flexibility in your use of the P-Series Phone System. More importantly, it is a big first step toward the contact center…
Call centers play a vital role in companies that prioritize customer experience (CX). With customers expecting more, businesses are exploring new communication methods. This shift has led numerous companies to transition from traditional call centers to more versatile contact centers.…
Nowadays, call recording is becoming a must-have phone system feature for modern enterprises to track agent performance and assess service quality. In some industries like the finance sector, it’s even compulsory to record every client call. Given this context and…
As the system manager or administrator of a business phone system, have you ever encountered the following scenarios? Need IT assistance every time you want to update system settings Constantly fixing errors caused by manually entering complicated command lines Unable…
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