Smart tips and latest trends in unified communications.
More and more businesses today are migrating their business phone systems to the cloud. Telcos receptive to the evolving market are also adding new products into their portfolio to accommodate customer needs and create new revenue opportunities. “Of all the…
In customer service and support, remotely connecting to a customer’s device is often the most efficient method for troubleshooting and fixing customer issues. For technical support, in particular, remote access allows faster, easier and cost-saving problem-solving process and can easily…
To make things as easy as possible for you, we’ve prepared three how-to videos tackling the issues we think you might encounter when using Yeastar VoIP phone system. You don’t want to miss it! 1. How to solve some common issues with IP-PBX dialing: What to do when your outbound…
The General Data Protection Regulation (GDPR), a new EU privacy law intended to put guidelines and regulations on how data is processed, used, stored or exchanged, will come into force on 25th May 2018. At Yeastar, we are committed to protecting…
The transportation industry relies on a constant flow of communication between drivers, agents, and staffs back at home office. It’s vitally important that their telephone systems to be flexible, reliable and able to provide rapid failover in the event of…
If you have several branch offices and would like to create a centralized telephony network in an easy and cost-effective way, you will find Yeastar Multisite Interconnect extremely useful. Yeastar Multisite Interconnect is designed to create links between S-Series VoIP…
The hosted UC market is expected to see sizable growth over the next several years. Businesses are migrating to cloud telephony while service providers and telecom resellers are eager to grab a slice of the margin. Take Yeastar Cloud PBX as…
We’re pleased to announce the new firmware version for Yeastar Cloud PBX, which brings several functional changes and important security improvements. One key update that we’re really excited about is that with YMP firmware version 82.5.0.13, YMP admin is able…
As the Labor Day Holiday is forthcoming, we would like to express sincere gratitude to the entire Yeastar Team for your hard work and to our global partners for your continued support, in the past years and the years to…
We are very pleased to announce the new firmware version 30.7.0.35 for S-Series VoIP PBX. In this firmware version, we enhanced the PBX security and improved the API feature. This security update will make your Yeastar S-Series VoIP PBX more…
Once viewed simply as a low-cost channel for resolving customer concerns, call center is increasingly seen as a powerful service delivery mechanism and even as a generator of revenue. But to make it is a true money generator, quality individual…
The switch to All-IP is currently taking place worldwide, and British Telecom wants to retire ISDN by 2025. Harrow Mencap, a UK charity organization, aiming to build a comprehensive communication system with affordability, flexibility, and mobility to serve more people…
It’s been an exhilarating two months since we released our first cloud offering, Yeastar Cloud PBX. Thanks to all solid feedback, we are excited to announce that the much-anticipated new firmware update is available now. This update makes some significant…
We are very pleased to the announce the new firmware update version 91.2.0.4 for TG Series VoIP GSM Gateway*. This version focuses majorly on enhanced stability, optimized SMS feature, an exciting new Port Monitor Tool for troubleshooting, and tons of minor…
Yeastar announces the end of sale for N412 and N824 Hybrid PBX. From April 16, 2018, N412 and N824 Hybrid PBX will no longer be available. The new S-Series VoIP PBX is replacing these products. And Yeastar S412 VoIP PBX is the suggested alternative…
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