Smart tips and latest trends in unified communications.
2022 is off to a flying start with a major update of P-Series PBX System! This update is jam-packed with Linkus Web Client Function Key, Queue Callback, Call Accounting, Hot Standby, Salesforce Integration, LDAP Server, AutoCLIP, etc. Quite a bunch…
2021 was not a year of banality. From pandemic to endemic, hybrid work has become the “new normal” and businesses were faced with the new challenges to plan a safe return-to-office while simultaneously accommodating their employees working from home. At…
VoIP stands for Voice over Internet Protocol, and CRM stands for Customer Relationship Management. Integration happens when two systems work together as one, sharing data automatically without needing user input. This saves time and creates a smooth workflow, boosting productivity.…
In the past, small business owners were forced to rent or purchase a landline from their phone provider to have a functioning phone line. This is an expensive and restrictive option for businesses that want more choices when it comes…
If You are struggling with managing sales, customer service, and customer support teams that need to respond to a high call volume, efficient call center software solutions can help streamline the workflow smartly and quickly. VoIP-based call center phone systems…
![A Guide To PSTN: What It Is And & How It Works [2024]](https://www.yeastar.com/wp-content/uploads/2021/10/PSTN-in-communication-556x388-1-556x380.png)
What can you learn from this blog: What is PSTN? → What are the history of PSTN → How Does PSTN Line Work? → What Is a Plain Old Telephone Service? → What are the Pros and Cons of PSTN phone system? → How much…
The modernization of business communications at small, medium, and large offices has become a significant matter for many companies. Traditional phone lines remain an important means by which many offices set up their telephone networks. Some of them have long-running…
With the development of technology, we have been obviously moving away from miles of copper cables and long, daunting manual installation. But how can you choose the best of new solutions appearing on the market? Below, we explain the intricacies…
Background Founded in 1915, Caja Popular de Ahorros (CPA) is a well-known insurance company in Argentina, setting up a head office and 27 branch offices throughout Tucuman and other provinces in the country. With 106 years of experience in the…
A SIP server, also known as a SIP Proxy, is an indispensable tool for businesses that use VoIP phones. We will discuss the basics of how a SIP server works and why it's important to have one for any business…
Responding to the ever-changing business communications landscape, a significant number of organizations now require more than just a PBX system. Remote working capabilities, service centre administration, team collaboration, ease of management, and user experience have all become key considerations. This…
Background Alas Peruanas University S.A. (UAP) is the Peruvian Institution with the largest academic offer in Peru, providing access to quality higher education for all Peruvians and educating students to become professionals with an entrepreneurial vision. Currently, UAP has 33…
Communication is key. This age-old adage is one of the driving forces behind most of the technological progress we're experiencing nowadays. From ultra-high-speed internet connections to new devices that let us get in touch with each other in ways that…
Companies around the world have been using hosted phone systems to take care of their unified communication needs. Private Branch Exchange, or PBX phone systems allows for much more flexibility and control over offices' communication channels than the traditional methods,…
There is no doubt that the cloud represents the future of business communications. Compared to traditional PBX, cloud-based hosted PBX services inherently cover more vertical markets, with small and medium-sized businesses, in particular, appreciating its cost-efficiency. The digital workplace is…
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