Call Center Integration
Combine your contact center needs with Yeastar IP-PBX to enjoy the benefits of a comprehensive call center solution with advanced functionality.
In any business scenario, call center always bears great significance as a central hub that links customers and organizations. And seamless call center integration, without doubt, grants businesses with strategic values and superior customer experience.
Yeastar IP-PBX is highly compatible and supports integration with the robust Asternic On-Premises Call Center, QueMetrics On-Premise, and the highly scalable QueueMetrics-Live cloud-based call center services, providing professionals with a powerful tool for efficient Asterisk call-center management.
With seamless integration, the third-party call center softwares transform S-Series into a call management platform while S-Series offers a complete suite of enterprise-grade telephony features.
Call center reporting
Call distribution management
Track critical metrics and queue stats
- Easy-to-use platform
Optimize agent performance and call center operations
Quicker and more accurate call routing
Decrease call abandonment
Enhance caller experience
- Help achieve business’ maximum potential
Find resources that are related to this solution.
Yeastar-Asternic Call Center Integration
View Configuration Guide