Queue | VoIP Phone System Features | Yeastar
feature back

Queue

Features >> Queue

Description

Allow inbound calls to a particular destination (e.g. Sales, Customer Service) to queue up while waiting for an available extension to take their calls. Better than being on hold, going to voicemail, or getting a busy tone. As soon as an extension of the queue is available, the “queued” calls will ring the phone.

Use Case

Queues provide automated call distribution to queue members/agents. And it helps to direct callers promptly and efficiently.

Related Features

Ring Group
Follow Me
Call Routing

Become a Partner to Xcelerate Your Business! 

Sign Up Now