What is Wallboard?
Wallboard is a visual way to display up-to-the-minute call center metrics and KPI information. All data are auto-calculated in real-time, daily, weekly, or monthly intervals for your in-depth call center monitoring, management & optimization.
Use Case of Wallboard
Wallboards are a critical tool for call centers, providing real-time insights, enhancing performance management, improving operational efficiency, and ultimately contributing to better customer service.
Yeastar’s Wallboard provides a total of 16 different metrics widgets. Its layout is customizable, allowing managers to prioritize and display the metrics that are most relevant to their operational needs.
Related Features
Complete Communications Solution
Available both in the cloud and on-premises, Yeastar P-Series Phone System unites calls, video, omnichannel messaging, integrations and more in one simple system for your seamless communications anywhere.
Get started with 30-day free trial
Create your Yeastar phone system in minutes & see what all-in-one communications can do for your business today.
X
Unified Communications
Microsoft Teams
WhatApp
Microsoft Outlook
SMS
Azure AD
Zoho CRM
Oracle Opera PMS
Zendesk
Recognizing Yeastar Partners for exceptional client work and business success. Send in your submissions to make your business shine! The award ceremony will be held in October, 2024.