In today's fast-changing UCaaS market, service providers are under increasing pressure to meet rising customer expectations. Businesses now expect unified communications that support faster collaboration and more efficient workflows. For service providers aiming to strengthen their market position, choosing the…
If you’ve been keeping an eye on the rise of VoIP marketing and the latest UCaaS trends, you’ve likely noticed that leading industry outlets for service providers, like Technology Reseller News and UC Today have been buzzing about…
STIR/SHAKEN compliance is no longer new to most communication service providers. Since the FCC and CRTC stepped up enforcement after 2021, the rule is simple: providers must authenticate and verify caller identity to fight spoofing and fraud. In practice,…
Business phone systems have come a long way from the era of analog lines and bulky switchboards, to IP-based PBX that brought digital flexibility, and now to the cloud-powered hosted PBX that’s reshaping how modern businesses communicate. As hosted PBX…
The VoIP industry is evolving rapidly, and telecom and VoIP service providers (MSPs, ITSPs, VARs, etc.) must stay informed to capture growth opportunities. From market size to cloud adoption, remote work, costs, UCaaS trends, and security concerns, these statistics provide…
Communication is the lifeline of every business. Poor communication skills can hold employees back, and inefficient collaboration can cost companies both time and money. That’s why having a unified platform to manage both internal and external communication has become critical…
SIP Phone—you’ve probably heard the term, but do you really know what it means? Is it just another name for VoIP? How is it different from traditional PSTN landlines or cloud calling apps like Zoom? The truth is, not all…
If you’re planning to modernize your business communications, you’ve probably seen the terms "SIP Trunking" and "VoIP" used interchangeably. While they’re related, they are not the same—and knowing the difference can help you make the right investment. In simple terms,…
Wholesale VoIP is revolutionizing business communications by delivering bulk, cost-effective voice services without compromising quality. For managed service providers (MSPs), internet telephony service providers (ITSPs), and telecom resellers, partnering with the right wholesale VoIP provider is critical to scaling offerings…
Unified Communications as a Service (UCaaS) is a cloud-based model that brings together voice, video, messaging, and other communication and collaboration tools—including AI-powered features—into one simple platform. It’s easy to deploy, flexible to scale, and built for today’s hybrid work…
Navigating the world of VoIP can feel overwhelming, especially when terms like SIP line and SIP trunk are thrown into the mix. Whether you’re a small business owner seeking a cost-effective phone system or an IT manager evaluating scalable communication…
In the modern business world, communication systems are the backbone of success. Cloud PBX has revolutionized how businesses communicate, offering scalability, flexibility, and cost-effectiveness. Unlike traditional on-premises PBX systems, Cloud PBX leverages the internet to provide a seamless, agile communication…
As businesses grow, their communication needs expand as well. Traditional phone systems often struggle to keep up with this growth, leading to inefficiencies and high costs. Session Initiation Protocol (SIP) offers a modern solution by enabling seamless voice, video, and…
In the past year, the VoIP industry faced a loss of $50 billion US dollars due to VoIP fraud and attacks. When threats become unpredictable and remote-work-related risks ever increase, security is key. VoIP hacking and attacks can come from…
VoLTE technology has been getting a lot of attention, but for most people just coming across the term, it’s unclear exactly what it means and what the benefits will be. While another voice over IP technology, VoIP is widely known…
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