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How Yeastar Call Center Solution Works To Delight Your Customers

How Yeastar Call Center Solution Works to Delight Your Customers

  • March 17, 2021
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In the battle for customers, customer service becomes front and center. And it’s not difficult to imagine why and how. Providing the nearest experience to face-to-face engagement, phone-based service center offers the most direct and timely customer interactions that drive…

Electrical Equipment Distributor Ensures Smart Connectivity Among All Its Branches With Yeastar

Electrical Equipment Distributor Ensures Smart Connectivity Among All Its Branches with Yeastar

  • January 29, 2021
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Imagine what will happen if a large business group doesn’t have a sound communications system: delayed response to clients’ needs which leads to poor customer experience, dragging conversation between team workers which results in low working efficiency, lacking advanced features…

Healthcare Center Upgrades To IP-based Phone System With Yeastar

Healthcare Center Upgrades to IP-based Phone System with Yeastar

  • January 15, 2021
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It always takes time to determine one’s mind to make a change. While the truth is, once you’ve decided, you may have a chance to open the gate leading to a new world and as a result to experience things…

Call Center Reporting: Improve Productivity With Data

Call Center Reporting: Improve Productivity with Data

  • December 16, 2020
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What’s the best way to get a direct and effective picture of how you’re communicating with your customers as a call center? You might already know the answer – call reports that present comprehensive data on the call performance of…

Italian Resort Provides Better Communication Experience For Guests And Staff With Yeastar

Italian Resort Provides Better Communication Experience for Guests and Staff with Yeastar

  • December 11, 2020
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For Sant’Angelo Luxury Resort with five offices distributed at different places and all rooms located in archaic caves, it’s not easy to keep them connected in one telephony system and manage them as a whole. To ensure a high level…

Call Center Wallboard: The Do’s And Don’ts

Call Center Wallboard: The Do’s and Don’ts

  • December 2, 2020
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A call center is dependent on the performance of its agents and employees. Since the work rate and speed of a call center is time-sensitive, it is important that vital metrics are measured on a continuous basis to assess the…

CNA Seeks Future-Proof Solution To Connect All Its Offices, Yeastar Is The Right Choice

CNA Seeks Future-Proof Solution to Connect All Its Offices, Yeastar is the Right Choice

  • November 20, 2020
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For businesses with various offices distributed at different places, it’s not so easy to keep them connected in one telephony system and manage them as a whole. Though most VoIP systems can be connected via the internet using SIP trunks,…

Equip Your Business For The Second Wave Of COVID-19

Equip Your Business for the Second Wave of COVID-19

  • November 10, 2020
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2020 has been one of the most challenging times for modern businesses. Now, Europe is in the midst of the second wave of COVID-19. England, France, Germany, Belgium, Greece, and Ireland have all entered full lockdown mode. The time to…

2020 Checklist Before Upgrading Your Hotel Phone System

2020 Checklist Before Upgrading Your Hotel Phone System

  • September 8, 2020
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Owning a retro car is considered a vintage luxury. Owning an old tech system? Well, not so much. In an era where communication technologies evolve and radically renovate, the voice-only legacy phone systems are increasingly losing support for its lack…

ISDN Switch Off – What The Future Holds For Your Business

ISDN Switch Off – What the Future Holds for Your Business

  • August 19, 2020
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Download our infographic to grasp the key content of this topic! When Is the ISDN Switch off? The ISDN switch-off is happening all around the globe. The era of ISDN in the Australian telecommunications industry has come to an end.…

Business Phone System Upgrade: Everything You Need To Know

Business Phone System Upgrade: Everything You Need to Know

  • July 23, 2020
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Although the reasons or timing may vary, every business will at some time to need to considering upgrading its current phone system. If you are in this position now, then don’t worry. You’re certainly not alone. In this blog, we…

Yeastar PBX System Is Helping The Medical Sector During COVID-19

Yeastar PBX System Is Helping the Medical Sector During COVID-19

  • July 15, 2020
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Ever since the outbreak of COVID-19, healthcare organizations have been under unprecedented pressure to provide consistent medical service. The crisis is also stressing their communications infrastructures since timely, reliable, and secure communication has become even more critical for the medical…

Determine Your Best Approach To Voice Enable Microsoft Teams

Determine Your Best Approach to Voice Enable Microsoft Teams

  • July 9, 2020
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Microsoft Teams is a world-leading collaboration and productivity tool that unifies chat, file sharing, audio, video, meeting, calendar and, app integration in a single shared workspace. Teams app provides its users an easy approach to communicate and collaborate with co-workers…

Why You Need VoIP Integration To Empower Your Business And How?

Why You Need VoIP Integration to Empower Your Business and How?

  • June 10, 2020
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If you’re adopting an IP-based telephony system, you must have experienced the simplicity and flexibility that a VoIP phone system offers compared with some outdated landline services, and you probably think that’s the best you could get from a telephony…

“Does VoIP PBX Make Sense For My Business?”

“Does VoIP PBX Make Sense for My Business?”

  • April 23, 2020
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The current COVID-19 pandemic is shifting the way businesses work. Many companies have adopted remote working practices under social distancing. The transformation requires the corresponding adaption in tools and technology they operate with every day, bringing up unprecedented challenges for…