The VoIP industry is evolving rapidly, and telecom and VoIP service providers (MSPs, ITSPs, VARs, etc.) must stay informed to capture growth opportunities. From market size to cloud adoption, remote work, costs, UCaaS trends, and security concerns, these statistics provide…
Communication is the lifeline of every business. Poor communication skills can hold employees back, and inefficient collaboration can cost companies both time and money. That’s why having a unified platform to manage both internal and external communication has become critical…
SIP Phone—you’ve probably heard the term, but do you really know what it means? Is it just another name for VoIP? How is it different from traditional PSTN landlines or cloud calling apps like Zoom? The truth is, not all…
If you’re planning to modernize your business communications, you’ve probably seen the terms "SIP Trunking" and "VoIP" used interchangeably. While they’re related, they are not the same—and knowing the difference can help you make the right investment. In simple terms,…
Wholesale VoIP is revolutionizing business communications by delivering bulk, cost-effective voice services without compromising quality. For managed service providers (MSPs), internet telephony service providers (ITSPs), and telecom resellers, partnering with the right wholesale VoIP provider is critical to scaling offerings…
From the early days of analog lines to today’s VoIP-powered networks, voice transmission technology has continuously shaped the evolution of business phone systems. To help you better understand the modern and widely adopted solution—hosted PBX—our team has drawn on extensive…
Unified Communications as a Service (UCaaS) is a cloud-based model that brings together voice, video, messaging, and other communication and collaboration tools—including AI-powered features—into one simple platform. It’s easy to deploy, flexible to scale, and built for today’s hybrid work…
Navigating the world of VoIP can feel overwhelming, especially when terms like SIP line and SIP trunk are thrown into the mix. Whether you’re a small business owner seeking a cost-effective phone system or an IT manager evaluating scalable communication…
In the modern business world, communication systems are the backbone of success. Cloud PBX has revolutionized how businesses communicate, offering scalability, flexibility, and cost-effectiveness. Unlike traditional on-premises PBX systems, Cloud PBX leverages the internet to provide a seamless, agile communication…
As businesses grow, their communication needs expand as well. Traditional phone systems often struggle to keep up with this growth, leading to inefficiencies and high costs. Session Initiation Protocol (SIP) offers a modern solution by enabling seamless voice, video, and…
In the past year, the VoIP industry faced a loss of $50 billion US dollars due to VoIP fraud and attacks. When threats become unpredictable and remote-work-related risks ever increase, security is key. VoIP hacking and attacks can come from…
VoLTE technology has been getting a lot of attention, but for most people just coming across the term, it’s unclear exactly what it means and what the benefits will be. While another voice over IP technology, VoIP is widely known…
In today's business world, effective communication is essential for seamless collaboration within organizations. Phone extensions play a key role in achieving this by streamlining internal communication and enhancing interactions with customers. Join us as we break down the fundamentals of…
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Have you ever received a phone call from a "VoIP Caller" and wondered what it meant? If so, don't worry, you're not alone. In most cases, receiving these calls poses no risks. With the increasing popularity of VoIP technology, many…
Derived from a “share culture”, Hot Desking refers to a concept that office workers share the same physical workspace (desk) during different time periods. Several employees sharing an office desk has been a trend in workplaces for years, organizations taking…
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