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7 Ways To Use Linkus UC Clients During Your Workday

7 Ways to Use Linkus UC Clients During Your Workday

  • June 23, 2021
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For tens of thousands of people every day, Yeastar Linkus UC Clients is the center of “in the moment” communications. From the moment they sign on, to the last phone call, video meeting and message of the day, users get…

How Yeastar On-prem PBX Supports Remote Workforce?

How Yeastar On-prem PBX Supports Remote Workforce?

  • April 28, 2021
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Working from home isn’t going away. Global Workplace Analytics anticipates that 25-30% of employees will work from home multiple days per week through the end of 2021. And SME needs unified communications, remote connectivity, and flexible device options (smartphones, tablets,…

How Yeastar Call Center Solution Works To Delight Your Customers

How Yeastar Call Center Solution Works to Delight Your Customers

  • March 17, 2021
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In the battle for customers, customer service becomes front and center. And it’s not difficult to imagine why and how. Providing the nearest experience to face-to-face engagement, phone-based service center offers the most direct and timely customer interactions that drive…

Capitalize On P-Series PBX Subscription Plans: Extra Values, Extra Profits

Capitalize on P-Series PBX Subscription Plans: Extra Values, Extra Profits

  • February 25, 2021
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You have probably heard about the P-Series PBX System we launched a few months ago. P-Series PBX System converges voice, video, applications, collaboration, and more to elevate business communications for SMEs. Beyond just a PBX system, it includes a suite…

A Look Back At 2020: Highlight Moments Of Yeastar

A Look Back at 2020: Highlight Moments of Yeastar

  • January 7, 2021
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2020 was a challenging year. Businesses, families, and individuals are all affected by the worldwide pandemic that brought huge changes to our lives. For Yeastar, while striving to assist our customers in dealing with unprecedented challenges, we have also broadened…

Call Center Reporting: Improve Productivity With Data

Call Center Reporting: Improve Productivity with Data

  • December 16, 2020
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What’s the best way to get a direct and effective picture of how you’re communicating with your customers as a call center? You might already know the answer – call reports that present comprehensive data on the call performance of…

Call Center Wallboard: The Do’s And Don’ts

Call Center Wallboard: The Do’s and Don’ts

  • December 2, 2020
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A call center is dependent on the performance of its agents and employees. Since the work rate and speed of a call center is time-sensitive, it is important that vital metrics are measured on a continuous basis to assess the…

Smart Design On Yeastar P-Series PBX System: Better Experience For Everyone

Smart Design on Yeastar P-Series PBX System: Better Experience for Everyone

  • November 25, 2020
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Late last month, we have launched a brand-new product, P-Series PBX System, and you have probably known that this is a “PBX-Plus-More” system with advanced capabilities such as the UC clients, call center solution, operator panel, video conferencing, etc. With…

What Is Auto Provisioning And How Does It Work? (Updated 2021)

What is Auto Provisioning and How Does it Work? (Updated 2021)

  • November 18, 2020
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The Yeastar PBX Phone System offers many time-saving advantages to dealers: an enhanced administrator interface that allows for quick and obvious settings and configuration changes and software enhancements that streamline installation and maintenance tasks like Auto Provisioning. Why We Put…

Using The Operator Panel To Optimize Call Management For Receptionists And Supervisors

Using the Operator Panel to Optimize Call Management for Receptionists and Supervisors

  • November 18, 2020
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Regardless of the industry or company size, the phone receptionist plays an important role in ensuring that calls flow properly. From simple call distribution to more sophisticated operations. These tasks can be done in a whole new way with the…

What Is VoIP Hot Desking And Why Do You Need It?

What is VoIP Hot Desking and Why Do You Need It?

  • August 5, 2020
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Derived from a “share culture”, Hot Desking refers to a concept that office workers sharing the same physical workspace (desk) during different time periods. Several employees sharing an office desk has been a trend in workplaces for years, organizations taking…

What Is Computer Telephony Integration (CTI) And How Does It Work

What Is Computer Telephony Integration (CTI) and How Does It Work

  • July 28, 2020
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Making just one call on your desk phone may sound very easy. How about ten calls? A hundred then? After you really press those hard keys over and over again, not only a sore arm you’ll get, but a waste…

Explore 9 Things About YMP, A Centralized Platform For Cloud PBX Service Delivery

Explore 9 Things about YMP, a Centralized Platform for Cloud PBX Service Delivery

  • May 28, 2020
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Designed with a multi-instance infrastructure, Yeastar Cloud PBX Platform incorporates Yeastar Management Plane (YMP) and easy-to-deploy dedicated Cloud PBX instances for service providers to deliver hosted voice services and unified communications solutions. Central management, scalability, and reliability are just some traits of YMP.…

How Linkus Improves Your Call Efficiency In Different Scenarios

How Linkus Improves Your Call Efficiency in Different Scenarios

  • May 21, 2020
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Regardless of the size, all companies seek improved productivity and efficiency in employee-client communications and call operations. And a super-duper business phone system with a fully-fledged softphone can allow for many shortcuts and operational enhancements to produce faster call workflows…

Yeastar Native Contacts Feature: What’s The Benefits And How To Use

Yeastar Native Contacts Feature: What’s the Benefits and How to Use

  • May 8, 2020
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When was the last time you memorized a phone number? Thanks to smartphones and the internet, you can stuff hundreds of numbers and email and mailing addresses into your pocket without a second thought. But these contacts can quickly get…