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What Is A PBX Phone System? Which One Is Right For Your Business?

What Is a PBX Phone System? Which One Is Right for Your Business?

  • May 6, 2021
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If you've been searching for the best business phone system for your company, chances are you've been inundated with a lot of information. Today, you have more telecom choices than ever before. One of your options is a PBX phone…

What Is UCaaS And What Can It Offer Your Business?

What Is UCaaS and What Can It Offer Your Business?

  • March 22, 2021
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UCaaS is unified communications as a service. Unified communications offered as part of the “as a service” model is quickly becoming the go-to solution for businesses with complex communications needs. So, is UCaaS truly deserving of the accolades it is…

What Is A Softphone? How Can It Benefit Your Business?

What Is a Softphone? How Can It Benefit Your Business?

  • March 15, 2021
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If you've been looking for a new or upgraded phone system for your business, you've likely seen the term 'softphone'. So, what is a softphone? Is it different from any other business phone? What can you do with it, and…

What Is Unified Communications

What Is Unified Communications

  • February 23, 2021
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Unified Communications is often referred to as UC or in some instances UCC. The latter is the term that includes the word collaboration. Unified communications is the integration of many types of communication that happen in real-time.  These include voice…

What Is Web Conferencing

What Is Web Conferencing

  • February 9, 2021
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Web Conferencing is an internet-based tool that empowers individuals and businesses to conduct virtual meetings, put on presentations, hold training sessions, etc. 2020 has witnessed tremendous growth in online meeting tools. Businesses across the world, regardless of the size, have…

What Is VoIP? A Full Guide For Understanding VoIP Phone Systems

What is VoIP? A Full Guide for Understanding VoIP Phone Systems

  • December 18, 2020
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Smooth internal and external communication is one of the cornerstones of daily business operations. Nowadays, Voice over Internet Protocol (VoIP) is increasingly becoming the golden rule of modern corporate communications. Simply put, it is a proven technology that allows people…

VoIP App For Business Communications: All You Need To Know

VoIP App for Business Communications: All You Need to Know

  • November 27, 2020
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Businesses are adapting to working from home mode, demanding a more flexible solution to create a seamless communication experience and work agilely. Being an alternative to VoIP phones as SIP endpoints, VoIP apps are more and more favored by today's…

The Benefits Of VoIP For Your Business

The Benefits of VoIP for Your Business

  • October 28, 2020
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What is your best bet when looking for an affordable, effective telecom solution? Chances are, you’ve heard that VoIP is the best option, and for good reason too! VoIP is an excellent choice for tech-forward companies that need a reliable…

What Is Call Center?

What is Call Center?

  • September 17, 2020
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What is a Call Center? Call centers are centralized offices – or facilities- that are habitually purpose-built to handle phone calls for an organization. They’re operated by phone representatives or “agents” who field calls for customer support and are often…

What Is VoIP Phone And How Does It Work?

What is VoIP Phone and How Does It Work?

  • September 16, 2020
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The invention of the telephone has really been a landmark achievement for humanity. In a matter of decades, the ability of remote voice communication has opened up a whole new world of possibilities and spearheaded the further progress of human…

What Is A Hosted PBX (Private Branch Exchange): In-Depth Guide

What Is a Hosted PBX (Private Branch Exchange): In-Depth Guide

  • September 3, 2020
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A hosted PBX is essentially a cloud-based phone system, as it is hosted off-site and over the Internet rather than at the physical location of the business, this results in cost savings and limited maintenance. PBX is an acronym for…

What Is VoIP Hot Desking And Why Do You Need It?

What is VoIP Hot Desking and Why Do You Need It?

  • August 5, 2020
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Derived from a “share culture”, Hot Desking refers to a concept that office workers sharing the same physical workspace (desk) during different time periods. Several employees sharing an office desk has been a trend in workplaces for years, organizations taking…

What Is Computer Telephony Integration (CTI) And How Does It Work

What Is Computer Telephony Integration (CTI) and How Does It Work

  • July 28, 2020
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Making just one call on your desk phone may sound very easy. How about ten calls? A hundred then? After you really press those hard keys over and over again, not only a sore arm you’ll get, but a waste…

VoIP Vs. Analog Phone System: The Differences And Top Considerations

VoIP vs. Analog Phone System: The Differences and Top Considerations

  • July 24, 2020
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In a digital era of unified communications, what will traditional analog phone systems hold for your business? Is it the time to take a leap and upgrade to VoIP? Not the great debate of the last decade, but something business…

TDM Vs. VoIP: The Benefits Of Migration & How To Plan

TDM vs. VoIP: The Benefits of Migration & How to Plan

  • January 16, 2020
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The telecom industry has undergone drastic changes over the last few decades. The ubiquity of mobility, the changing nature of the modern workforce, the convergence of voice and data networks, and the advance of cloud technology have all been contributing…