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Workplace Strategy: Why You Need It & How To Develop An Effective One

Workplace Strategy: Why You Need It & How to Develop an Effective One

  • May 24, 2022
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Employees spend a lot of their time in the workplace, which is why you want to make sure that the space becomes more than just a place they have to commute to five times a week and that they can't…

Inbound Call Center: What It Is, Benefits, How To Choose

Inbound Call Center: What It Is, Benefits, How to Choose

  • May 20, 2022
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Inbound call centers have been around for a long time, and their purpose is to help businesses connect with customers. Inbound call centers can be used for a variety of purposes, including marketing, customer service, technical support, and sales. It's…

Hybrid Workplace Model: The Future Of Work?

Hybrid Workplace Model: The Future of Work?

  • May 20, 2022
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When the COVID-19 pandemic struck in 2020, most businesses had no idea how to behave in the new, remote work reality. For some, remote working has been a blessing in disguise. For others, it has been a nightmare. But no…

Meeting Room Scheduler – What Is It And Why Your Business Needs It

Meeting Room Scheduler – What Is It and Why Your Business Needs It

  • March 16, 2022
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A modern workplace requires modern business solutions for tasks that tend to be time-consuming - such as having a person responsible for booking rooms. In today's business world, where all the tasks that don't actually require human assistance are being…

FXS Vs FXO: What’s The Difference And How It Works

FXS vs FXO: What’s the Difference and How It Works

  • February 23, 2022
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Switching to a VoIP phone system has been a popular choice of many small and medium-sized businesses for obvious reasons. The most common ones are better connections, extended call functions and tools, and the possibility to make and receive calls…

How To Truly Book A Meeting Room With Outlook

How to Truly Book a Meeting Room with Outlook

  • February 17, 2022
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Microsoft Outlook, also known as the mostly used collaboration software globally, is no-doubt changing businesses’ workflows and the way people work. As an indispensable part of it, Outlook calendar ties your daily tasks up. It unites your colleagues and customers through easy…

VoIP Vs Landline – How Do They Compare?

VoIP vs Landline – How Do They Compare?

  • February 11, 2022
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When choosing a phone service, there are many factors to consider, from cost to features. But two of the most common options are VoIP and landline. Telecom is evolving quickly and changing the way we communicate.  Landlines are slowly being…

Hybrid Work: How To Increase Your Odds Of Success

Hybrid Work: How to Increase Your Odds of Success

  • February 10, 2022
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There is no denying that the COVID-19 pandemic has profoundly changed the way we live and work. For example, the past 2 years have witnessed the rise of remote working globally. Now, with more companies having their employees back to the office,…

Yeastar 2021 Year In Review

Yeastar 2021 Year in Review

  • January 11, 2022
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2021 was not a year of banality. From pandemic to endemic, hybrid work has become the “new normal” and businesses were faced with the new challenges to plan a safe return-to-office while simultaneously accommodating their employees working from home. At…

What Is VoIP CRM Integration And How Can It Benefit Your Business?

What Is VoIP CRM Integration and How Can It Benefit Your Business?

  • December 17, 2021
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VoIP stands for Voice over Internet Protocol, and CRM means Customer Relationship Management. Integration occurs when two systems come together to work as one system, effectively sharing data between them without requiring manual input or intervention from the user. This…

What Is Virtual Phone System

What Is Virtual Phone System

  • November 24, 2021
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In the past, small business owners were forced to rent or purchase a landline from their phone provider to have a functioning phone line. This is an expensive and restrictive option for businesses that want more choices when it comes…

Innovative Phone System For Call Centers

Innovative Phone System for Call Centers

  • November 22, 2021
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If You are struggling with managing sales, customer service, and customer support teams that need to respond to a high call volume, efficient call center software solutions can help streamline the workflow smartly and quickly. VoIP-based call center phone systems…

PSTN In Communications

PSTN in Communications

  • October 18, 2021
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PSTN, Public Switched Telephone Network, is a system that transfers communication through telephone lines. Since the 1800s, people no longer needed to send letters across the globe but could easily connect through fixed-line telephones. PSTN changed the way we communicate…

Hosted VoIP: The Technology That Can Simplify Your Office Communications

Hosted VoIP: The Technology That Can Simplify Your Office Communications

  • October 18, 2021
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Running an office without a business phone system is basically impossible. Telephone communication has always been an integral part of properly functioning businesses, and it will likely remain that way for the years to come. Of course, the technology we…

IVR Meaning And Benefits

IVR Meaning and Benefits

  • September 8, 2021
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Interactive Voice Response (IVR) is an automated system designed to help customers who dial in through speech recognition or pad-dialing. IVR system helps combat long wait times, unsatisfied and confused clients, and employee workload. IVR technology can route calls to…