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P-Series V24.1 BETA Updates: Enhanced Queue Call Logs, Microsoft AD Avatar Sync & More

  • April 27, 2026
2.7 min read

241Beta_Update

The V24.1 BETA introduces a set of optimizations focused on team communication and ecosystem integration. Explore the new capabilities designed to streamline your communication workflows.

Table of Contents

Start Beta Testing

Experience the Answered Queue Call Logs, Microsoft AD Avatar Sync, Forward on Busy and more features on the P-Series PBX V24.1 BETA.

  • Already using P-Series PBX? Simply go to your PBX admin portal and check for firmware updates. You can also download the Beta firmware here for offline installation.
    ⚠️ Note: If the PBX is running a version released before January 2026, the latest beta firmware may not be visible on your PBX. Please upgrade your PBX sequentially to the latest version to access new firmware and features.
  • New to P-Series PBX? Apply for a free trial license here and upgrade to the latest beta firmware to start testing.

Help Us Improve:

Found something that doesn’t work as expected or works better than expected? Share your feedback to help shape the V24.1 GA release.


Submit Feedback for Issues and Bugs   Found something that doesn't work as expected?  Let us know - Your Feedback will help make the final release even better.

 

P-Series PBX V24.1 BETA Updates

Answered Queue Call Logs

V24.1 extends queue call visibility by synchronizing Answered Call Logs across the team; now, queue managers and members can see exactly who handled every call. This provides a comprehensive view of all queue calls, including incoming, answered, and missed calls.

  • Enhanced Accountability: Enable managers and agents to view all queue call logs of their assigned queues.
  • Complete Audit Trail: Quickly filter queue calls by status, perform callbacks, and mark call outcomes for efficient follow-up and traceability.

Answered-Queue-Call-Logs

Microsoft AD Avatar Sync

Building on our Microsoft Active Directory integration, P-Series PBX has added support for User Profile Photo synchronization, extending our Microsoft AD synchronization beyond names, emails and more user data.

  • Unified Identity: Automatically sync Microsoft AD avatars to PBX extensions for a consistent, professional look.
  • Flexible Personalization: Admins centrally manage sync permissions, while authorized users can still personalize profiles via the Linkus UC Client.

Microsoft-AD-Avatar-Sync

Forward on Busy

The Call Forwarding logic now includes a dedicated “Send Busy” destination. Automatically route incoming calls to a “Hang Up” destination with 486 code when your line is occupied. This signals a “Busy” status to the caller or carrier immediately, preventing unnecessary hold times and improving the caller experience.

Additional Optimizations

  • Custom CRM Template Enhancement: Added OAuth2 PKCE support for custom CRM integrations. This ensures a more robust and secure handshake for third-party platform connections.
  • Omnichannel Session Reassign: Admins can now filter and reassign all sessions to other team members. This includes sessions from deleted agents or closed chats, ensuring seamless team collaboration and continuity.
  • External Chat Creation Logic Improvement: Now supports creating new sessions even when an active session between the same parties already exists. (SMS, WhatsApp, External Chat)
  • Trunk Refer-to Support: Now supports Internal and External destinations in “Refer-to” headers. This ensures seamless SIP transfers when routing calls from third-party platforms back to P-Series PBX.
  • Yealink IP Phone Auto-Provisioning Improvement: Now supports unencrypted configuration files to resolve login failures and setup issues on Yealink IP phones.
  • Onsite Proxy is supported on P-Series Cloud Edition.

*For full details on the P-Series V24.1 BETA updates, refer to the beta firmware release notes: Cloud Edition | Appliance Edition | Software Edition

PBX V24.1 BETA Updates Configuration Guides

Step-by-step instructions for:

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