Call Center Wallboard: The Do’s And Don’ts

Call Center Wallboard: The Do’s and Don’ts

  • December 2, 2020
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A call center is dependent on the performance of its agents and employees. Since the work rate and speed of a call center is time-sensitive, it is important that vital metrics are measured on a continuous basis to assess the…

Equip Your Business For The Second Wave Of COVID-19

Equip Your Business for the Second Wave of COVID-19

  • November 10, 2020
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2020 has been one of the most challenging times for modern businesses. Now, Europe is in the midst of the second wave of COVID-19. England, France, Germany, Belgium, Greece, and Ireland have all entered full lockdown mode. The time to…

2020 Checklist Before Upgrading Your Hotel Phone System

2020 Checklist Before Upgrading Your Hotel Phone System

  • September 8, 2020
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Owning a retro car is considered a vintage luxury. Owning an old tech system? Well, not so much. In an era where communication technologies evolve and radically renovate, the voice-only legacy phone systems are increasingly losing support for its lack…

How To Adapt Your Customers To Remote Working, Right Away

How to Adapt Your Customers to Remote Working, Right Away

  • April 2, 2020
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Following the past weeks of the ongoing development of Coronavirus, we have witnessed a surging demand for work-from-home/remote working solutions and we believe you did too. Social distancing and public health concerns are forcing businesses worldwide an emergency shift to…

9 Ways Business VoIP Empowers Your Sales Team

9 Ways Business VoIP Empowers Your Sales Team

  • February 13, 2020
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Most CEOs often focus on increasing revenue and reducing costs to maximize profitability. Technology can be a means to that end if a company invests in the right tools. VoIP (Voice Over Internet Protocol) is an upgraded technology with a…

7 Things Resellers Should Look For In A VoIP PBX Vendor

7 Things Resellers Should Look for in a VoIP PBX Vendor

  • February 6, 2020
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The past decade has witnessed great advancements in VoIP technology and usages. With the trend of digital transformation taking place in the business world, VoIP services become essential for virtually every business. 2020 will be another promising year for VoIP…

TDM Vs. VoIP: The Benefits Of Migration & How To Plan

TDM vs. VoIP: The Benefits of Migration & How to Plan

  • January 16, 2020
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The telecom industry has undergone drastic changes over the last few decades. The ubiquity of mobility, the changing nature of the modern workforce, the convergence of voice and data networks, and the advance of cloud technology have all been contributing…