Intergración CRM y CTI con Yeastar IP-PBX
Proporcionando más información y más opciones para cada llamada que realice y reciba,La integración de Yeastar IP-PBX con CRM & CTI aumenta la productividad de su comunicación telefónica.
CRM is widely deployed in the business world to manage a company’s interaction with customers and its sales prospect. Another thing that the business world can’t live without is the phone system, which provides vital communication links to enterprises. Merging the two achieves the best performance of both.
Yeastar IP-PBX is CRM-friendly and supports for integration with popular CRM solutions with access to Asterisk Management Interface (AMI). The open API allows third party application to be integrated with Yeastar IP-PBX. More CRM support on S-Series VoIP PBX will be coming soon.
Features Supported
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Click to call, transfer, and hang up directly from CRM screen
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Optimize agent performance and call center operations
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Call pop-up with customer records presented
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Take notes of your calls
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Keep detail records of your call history
Benefits
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Enhance relationships with customers
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Boost business growth and performance
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Improve productivity and collaboration
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Maximize efficiency and profitability
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Gain insight and visibility
Supported CRM
See what CRM can be supported for better business outcomes.
View the Guide
Supported CTI
See what CTI can be supported for better business outcomes.
Unificado Comunicaciones
Microsoft Teams
WhatApp
Microsoft Outlook
SMS
Azure AD
Zoho CRM
Oracle Opera PMS
Zendesk
Yeastar ha anunciado la solución Disaster Recovery para dotar a las empresas de redundancia interregional para comunicaciones ininterrumpidas.