Managing one PBX is straightforward. Managing dozens or hundreds is an operational challenge. As a PBX fleet grows, providers need to handle configuration, monitoring, provisioning, maintenance, troubleshooting, and voice resources across multiple customer environments. The challenge is no longer simply…
P-Series Phone System V25.2 focuses on improvements across mobile use experience, message interaction, call routing flexibility, and customer service continuity. Core updates include: Feature Summary Configuration Guide Improved Linkus Mobile UX A smoother Linkus mobile experience with customizable navigation…
Automated call handling has evolved from IVR systems to AI voice agents. Many providers frame the newer technology as a replacement for the older one. But in our own deployments, and in the feedback from users already using both, the…
P-Series V25.1 GA is ready for production following the Alpha and Beta cycles. It empowers AI virtual receptionists with business execution capabilities, SMS delivery and secure tool invocation, and strengthens administrator permission controls. Core updates include: Feature Summary Configuration…
Most AI receptionists today can already reach external systems. Looking up an order, pulling a customer record, or checking a calendar. All of these are possible through one-to-one API integrations. The real pain point isn't whether the connection exists, but…
P-Series Phone System V25.1 empowers AI virtual receptionists with business execution capabilities, SMS delivery and secure tool invocation, and strengthens administrator permission controls. Core updates include: Feature Summary Configuration Guide AI Receptionist SMS & MCP AI agents send SMS…
P-Series V24.3 GA is ready for production following the Alpha and Beta cycles. With this release, the PBX enhances the AI Receptionist with custom tool integration for automated workflows, while introducing QoS Monitoring for timely call quality insights. Read on…
As service providers expand their communications offerings, managing SIP trunk resources can become increasingly complex. Many providers work with multiple suppliers, which can lead to fragmented management processes and limited visibility across their overall infrastructure. Service providers managing multiple PBXs…
AI receptionists are shifting from basic, rule-based automation tools into highly configurable voice AI agent solutions embedded directly within enterprise communication stacks. Early implementations focused primarily on call deflection and basic intent routing. However, enterprise expectations are shifting toward systems…
The P-Series PBX V24.3 BETA and Yeastar Central Management (YCM) updates are now live! With this release, the PBX enhances the AI Receptionist with custom tool integration for automated workflows, while introducing QoS Monitoring for timely call quality insights. At…
More businesses are questioning whether their traditional phone lines are still doing the job. Legacy PBX systems are expensive to maintain, difficult to scale, and simply were not designed for teams working across offices, homes, and time zones. Hosted VoIP…
P-Series V24.2 GA is ready for production following the Alpha and Beta cycle. It further enhances the platform’s AI and analytics capabilities with features such as CDR-to-BI integration, selectable AI LLM services, and AI Receptionist's structured data collection capacibility. Dive…
Whether you're modernizing customer service, scaling a sales team, or moving from voice-only to omnichannel customer engagement, building a contact center requires a firm grasp of the fundamentals, selecting the right solution, and mastering operational skills. This hub brings together…
P-Series Phone System V24.2 BETA further enhances the platform’s AI and analytics capabilities with features such as CDR-to-BI integration, selectable AI LLM services, and AI Receptionist's structured data collection capacibility. Learn more about these updates below or join our webinar.…
P-Series V24.1 GA is ready for production following the Alpha and Beta cycles. It introduces a set of optimizations focused on team communication and ecosystem integration. Dive into the details below and upgrade your firmware to the V24.1 GA Version…
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