How to Enhance Your PBX System Security with User Permission | Yeastar

PBX system security is pivotal in today’s environment, users need a highly flexible solution to ensure that specific access privileges are given to the correct individuals. To fulfill this security requirement, Yeastar S-Series VoIP PBX and Cloud PBX provide customers the tool to set different roles to extensions with defined user permission to access certain functionality.

PBX User Permissions: Role-based Access Control

Yeastar VoIP PBX is preconfigured with 3 types of role-based accounts:  default administrator account – Super Admin, Administrator, and Customer User. The Super Admin account is created by default and can have only one. It has the highest privileges. The system will automatically create user accounts when new extensions are created.

By default, the extension users can log in the system and check their own settings and CDR. The Super Admin can grant more privileges for extension users. All the created users will be displayed on the User Permission page on the PBX web configuration panel.

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User Permission Page on Yeastar VoIP PBX Web Panel

 

Admin Portal: How To Assign Different Role To Different Users

The Super Admin has the highest privilege. It can access all pages on PBX Web GUI and make all the configurations on the system. To assign different roles to different users, log in the PBX Web GUI using the Super Admin account. Go to the Settings > System > User Permission. Add a new User Permission and choose the user (extension) and privilege type (role), then check the options to enable the privileges for the user.

S-Series VoIP PBX Web Configuration Panel

S-Series VoIP PBX Web GUI

 

Privilege Type (Role):

  • Administrator is created by the Super Admin. The administrator has all the privileges but cannot create new users for login.
  • Custom User is created by the Super Admin. The Super Admin sets the privileges for those users according to different situations.
Grant Privilege and Role to Different Users

Grant Privilege and Role to Different Users

 

Below is an example of Custom User privileges granted by Super Admin.

Grant Privilege to A Custom User by Checking the Boxes

Grant Privilege to A Custom User by Checking the Boxes

 

Grant Call Recording Permission to A Custom User

Grant Call Recording Permission to A Custom User

User Portal

The extension user could log in Yeastar S-Series or Cloud PBX Web GUI using its extension username and password to check their own settings and CDR. The extension user account is created automatically when an extension is created on the system.

  • Username: extension number (i.e. 1003, the Custom User granted by Super Admin before)
  • Default password: “pass”plus extension number (i.e. pass1003)
User Portal - Yeastar S-Series VoIP PBX

User Portal – Yeastar S-Series VoIP PBX

Then, we can see the granted privileges in extension 1003.

Check Feature Privilege Granted by Super Admin

Check Feature Privilege Granted by Super Admin

 

Check CDR (Call Details Record) on User Portal

Check CDR (Call Details Record) on User Portal

 

Keep Learning

With Yeastar Cloud PBX and S-Series VoIP PBX, you can do more to secure your business-critical phone system and communications network. We’ve prepared an intuitive guide to help you achieve that.

Business Phone System Security Guide: 7 Best Practices to Perform