Yeastar End-of-Sale and End-of-Life Policy
- Technical advancement that made certain products or components obsolete
- A third-party manufacturer’s product discontinuation
- The introduction of a newer product with more advanced features and functionality
- The product has simply reached the end of its natural lifecycle
|Milestones||Definition and Action|
|End-of-Sale||This is the date after which a product is either no longer available for purchase from Yeastar or is marketed as being End-of-Sale on the Yeastar website.
Yeastar will generally announce the End-of-Sale date for a product at least 1 month prior to the EOS effective date.
|End-of-Support||This is the date that the product will no longer be supported by Yeastar due to expiration of an applicable product warranty.
Yeastar will continue to provide support for an in-warranty product after the EOS date subject to the terms and conditions contained in the applicable product Warranty.
|End-of-Life||This is the date after which Yeastar will not provide technical support services, including but not limited to configuration assistance, software upgrade/downgrade assistance, software bug fixes or hardware repair services on the EOL product.
This date generally will be 5 years after the EOS date.
The following section lists Yeastar products have been announced as End-of-Sale and support will be available for those EOS products that have a current hardware warranty before the End-of-Life.
The following section lists Yeastar legacy products have been announced as End-of-Life and Yeastar will not provide any support for those EOL products.
|End-of-Life Product||End-of-Life Date||Migration Path|
|TB400 V1||2015/01/01||TB400 V2|
|MyPBX Client||2015/01/01||Linkus Desktop Client|
|MyPBX SOHO V2, V3||2014/07/01||S20 VoIP PBX|
|MyPBX Standard V2,V3,V4||2014/01/01||S100 VoIP PBX|
|MyPBX Enterprise M1/M2||2014/07/01||S100 VoIP PBX|
|MyPBX E1||2013/01/01||S100 VoIP PBX|
|TG200 V1||2013/01/01||TG200 V2|
|MyPBX Standard V1||2011/01/01||S100 VoIP PBX|
|MyPBX SOHO V1||2010/01/01||S20 VoIP PBX|