Yeastar End-of-Sale and End-of-Life Policy
- Technical advancement that made certain products or components obsolete
- A third-party manufacturer’s product discontinuation
- The introduction of a newer product with more advanced features and functionality
- The product has simply reached the end of its natural lifecycle
|Milestones||Definition and Action|
|End-of-Sale||This is the date after which a product is either no longer available for purchase from Yeastar or is marketed as being End-of-Sale on the Yeastar website. |
Yeastar will generally announce the End-of-Sale date for a product at least 1 month prior to the EOS effective date.
|End-of-Support||This is the date that the product will no longer be supported by Yeastar due to expiration of an applicable product warranty. |
Yeastar will continue to provide support for an in-warranty product after the EOS date subject to the terms and conditions contained in the applicable product Warranty.
|End-of-Life||This is the date after which Yeastar will not provide technical support services, including but not limited to configuration assistance, software upgrade/downgrade assistance, software bug fixes or hardware repair services on the EOL product. |
This date generally will be 5 years after the EOS date.
The following section lists Yeastar products have been announced as End-of-Sale and support will be available for those EOS products that have a current hardware warranty before the End-of-Life.
The following section lists Yeastar legacy products have been announced as End-of-Life and Yeastar will not provide any support for those EOL products.
|End-of-Life Product||End-of-Life Date||Migration Path|
|TB400 V1||2015/01/01||TB400 V2|
|MyPBX Client||2015/01/01||Linkus Desktop Client|
|MyPBX SOHO V2, V3||2014/07/01||S20 VoIP PBX|
|MyPBX Standard V2,V3,V4||2014/01/01||S100 VoIP PBX|
|MyPBX Enterprise M1/M2||2014/07/01||S100 VoIP PBX|
|MyPBX E1||2013/01/01||S100 VoIP PBX|
|TG200 V1||2013/01/01||TG200 V2|
|MyPBX Standard V1||2011/01/01||S100 VoIP PBX|
|MyPBX SOHO V1||2010/01/01||S20 VoIP PBX|