NovoOne Communications Platform

Join the Launch Event

Discover NovoOne at Yeastar Day Virtual 2026 on October 20, 2026, at 9:00 AM GMT. Get a first-hand look at the platform through a live demo, explore key highlights, and connect with our experts. Register now

NovoOne

is a modern multi-tenant communications platform built for service providers. Resolving the persistent headaches of traditional or open-source carrier-grade platforms, namely unstable infrastructures, brittle softphones, and escalating costs.

NovoOne is built on a true multi-tenant PBX core, enabling service providers to serve thousands of tenants out of the box. Powered by native AI capabilities, seamless cross-platform apps, and REST API programmability, it delivers ready-to-use functionality across every layer. Offering a complete suite of white-label solutions, it grants you ultimate margin control, absolute brand ownership, and a Total Cost of Ownership (TCO) that actually decreases as you scale.

Unlimited Tenants.
Zero Disruptions.

Engineered on a true Kubernetes-native microservices architecture, NovoOne combines dynamic resource allocation with on-demand deployment and horizontal scaling, powering limitless multi-tenant growth with a minimal infrastructure footprint. Built-in load balancing prevents overload, second-level auto-failover recovers from node failures, and rolling updates ship new capabilities without interrupting tenants. Cross-site geo-redundancy protects against site-level disasters.

Kubernetes-Native Architecture

Built-in Load Balancing

Auto-Failover & Rolling Update

Geo-Redundancy

Multi-Tier Control, Centralized Command

Grow without losing control — scale your reseller and tenant ecosystem with delegated operations and centralized governance.

N-Tier Management

Build a scalable service hierarchy across resellers, tenants, and users with delegated administration, role-based permissions, and centralized governance.

Central Resource Pooling

Pool SIP trunks, DIDs, and devices across tenants, enabling flexible resource allocation, streamlined provisioning, and efficient service delivery.

API-Powered Automation

Automate partner onboarding, tenant provisioning, analytics, and billing workflows by connecting seamlessly with your existing workflows.

Zero-Touch Provisioning

Yealink, Fanvil, Avaya, Poly, and other 300+ IP phones. Bulk provision phones across tenants without manual config files.

STIR/SHAKEN Compliance

Centrally manages outbound call signing and inbound verification across shared trunks to ensure regulatory compliance and maximize call deliverability.

Full-Suite White-Labeling

Zero third-party dependencies. From portals to native softphone apps, get total experience control with per-tenant customization extending from logos to visual styling. Learn more

Your Phones. Your Trunks.
Your Integrations.

300+ VoIP Phone Models

25+ SIP Trunk Templates

600+ REST APIs

Empower Every Tenant with Modern Communications

50+ Telephony Features

Flexible and easy to use. Essential tools like call routing, transfer, IVR, voicemail, business hours, and more deliver everything tenants need for daily business communication.

Calling Mobility Office

Native Softphone

Fully native apps for mobile and web eliminate compatibility issues while delivering telephony, business communication, presence and availability across every device. Download the app.

iOS/Android Web

Built-in AI

AI assistance and Voice AI agents automate transcriptions, summaries, and frontline interactions, accelerating call resolution while unlocking new growth for tenants and service providers. Learn more

AI Receptionist Transcription & Summary

Scale Profitability with 3 Growth Foundations

Scale Business Without Technical Barriers
Own Your Customers Without Vendor Lock-In
Grow Revenue Without Diluting Margins

Download the Solution Brief

No Limits on Where You Deploy

Turnkey (Hosted by Yeastar)

Free your team from infrastructure management while locking enterprise-grade security and scalability.

Hosted on Yeastar's secure AWS server
Choose the location: US, South America, Europe, Oceania, Africa, Asia

On your Infrastructure (Self-hosted)

Perfect for regulatory, regional, or brand-specific needs requiring full deployment control.

Full data sovereignty and control
Geo Redundancy support

NovoOne Communications Platform FAQs

1. Who is NovoOne for?

NovoOne is built for service providers operating at scale, including ITSPs, multi-tenant MSPs, white-label operators, system integrators, VoIP distributors, MVNOs, carriers, carrier channel agents, and carrier resellers.

2. What is Yeastar's multi-tenant solution?

NovoOne Communications Platform is a true multi-tenant platform built for service providers from Yeastar. Built on a Kubernetes-native microservices architecture, it delivers dynamic resource allocation, elastic scaling, automatic failover, and zero-disruption rolling updates so that you can create and operate tens of thousands of tenants with ease. NovoOne also enables cross-tenant resource pooling (SIP trunks, DIDs, and devices) and provides a centralized tenant management platform that boosts operational efficiency while reducing operational costs. With native AI capabilities, a full suite of softphones, and complete white-label customization, NovoOne creates new margin opportunities for your multi-tenant business model.

3. What does NovoOne's white-label cover?

NovoOne provides complete white-labeling that covers every customer touchpoint:

Platform & portals: Brand the system operator and tenant management portals with your own logo, color themes, and visual identity.
Native softphones: Fully customize the branding of native softphone apps across web and mobile.

4. What are NovoOne's native AI capabilities?

NovoOne comes with AI-native, built-in capabilities across the platform:

AI Receptionist: Handles inbound calls 24/7 with natural, conversational voice AI. Grounded in customizable company and role-specific knowledge bases, it resolves routine caller inquiries and routes calls accurately by intent, directing callers to the right user, department, or group.
Call Transcription & Summary: Converts voice calls into text transcripts and structured summaries. Teams can choose from pre-built summary templates or customize their own format to extract key action items and communication sentiment directly into their workflows.
Voicemail transcription: Automatically convert voicemails to text for faster scanning and follow-ups.

5. Can I install NovoOne on my own server?

Yes. NovoOne can be self-hosted on your own on-premises or cloud servers, with full data sovereignty and control in your hands.

6. Why choose NovoOne over others?

Today's communication service providers face a trade-off: traditional carrier-grade platforms deliver scale but are held back by fragmented components, slow R&D, and legacy UIs, while modern SaaS UC platforms limit customization and inflate costs as they grow.

NovoOne was built to eliminate that trade-off. It unites a Kubernetes-native, multi-tenant architecture with AI-native capabilities, a full suite of native softphones, 100% white-labeling, open APIs, and carrier-grade operations with billing flexibility. The result: a modern SaaS-level user experience and high-scale carrier-grade control in one platform, so providers can convert scale directly into profit without sacrificing brand sovereignty or customization depth.

Start Your Free Trial

See it for yourself with a free 20-concurrent-call trial on Yeastar-hosted infrastructure or your own: explore every feature hands-on and experience the entire platform running in your own environment.

Unified service provider console
One-pane tenants management & monitoring
SIP trunks, DIDs, and device pooling
Native web and mobile apps
IVR, routing, queues, and 50+ features
AI Receptionist, transcription, and summaries
Fully custom white-labeling