Cloud PBX Phone System for Business
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What Is Cloud PBX Phone System & How It Works?
Cloud PBX phone system(Cloud-based Private Branch Exchange), also known as hosted PBX or virtual PBX, refers to a system that operates over the internet instead of traditional phone lines. Compare to the on-premises PBX, the cloud-based phone system enable you to make and receive calls via IP phones and softphones installed on your mobile or desktop, and the voice traffic is routed via an internet network.
Cloud PBX phone system is gaining popularity due to the flexibility, simplicity, mobility, and scalability it brings to businesses. Usually, you can buy cloud PBX phone service from a hosted service provider and pay on a regular subscription basis.
Why Cloud PBX phone system over the traditional one?
Low Initial Upfront Costs
No large capital expenditures in infrastructure as well as ongoing maintenance costs. IP phones are usually the only upfront investment of most cloud PBX system installations.
Minimum Maintenance Hassle
As an off-site option, cloud PBX phone system doesn’t require dedicated in-house expertise for hardware installation and maintenance. Normally, your hosted PBX service provider will take care of all these.
Easy Future Scalability
Cloud PBX phone system grows with your business. Extensions can be added or removed at any time as needed. Most service providers charge on a simple per-user-per-month basis.
Support Remote Working
With a cloud phone system, remote workforces can seamlessly unify, enjoying the same features and ensuring uninterrupted business operations, as long as there is an internet connection.
Looking to Quickly Launch Cloud PBX Services
for Your Customers?
Turnkey Solution for
Service Providers
Yeastar’s Turnkey solution gives you an OpEx way to start offering UCaaS. Since the service delivery and management platform and the associated cloud architecture are fully managed by Yeastar, all it takes is to purchase hosting packages and you are good to go.
No Server Required &
Easy Deployment
Take the complications out of cloud deployment. Yeastar’s Turnkey solution only requires a short implementation time and needs minimal technical expertise. Most importantly, you don’t need to spend a fortune on server preparation.
Faster Time to Market &
Stronger ROI
Designed for channel success, Yeastar cloud PBX’s turnkey solution accelerates your time to market, enables you to create a sustainable revenue stream, and most importantly, keeps complete ownership of your customers.
Yeastar Central Management: One Platform to Manage All
Suppose you are a service provider looking to craft and launch your own Cloud PBX services instead of reselling them from 3rd-party providers. In that case, Yeastar provides a centralized platform, Yeastar Central Management(YCM) to simplify and jump-start the cloud PBX service delivery.
Create & Scale up Cloud PBX Instances in Minutes
Built on a multi-instance infrastructure, YCM allows for the quick creation of Cloud PBX instances with a customized number of extensions and concurrent calls. Also, you can easily help customers scale up and down with just a few clicks.
Manage and monitor customer-premises devices remotely
YCM enables you to manage and monitor customer-premises devices easily and securely from a central platform. Spot issues before customers do and quickly take control of their remote devices if they don’t have Public IP.
Why Choose Yeastar as your cloud PBX phone system?
Yeastar is recognized as in G2
Cloud PBX Phone System Features at a Glance
Users of a cloud PBX solution have access to a variety of standard telephony features, as well as many other advanced enterprise-grade VoIP features and unified communications options.
Call Routing
.
Set specific rules for each extension based on custom availability and where calls should be directed.
Call Forwarding
.
Redirect incoming calls to another destination, such as a mobile phone number, when the called party is unavailable.
DID (Direct Inward Dialing)
.
With a local phone number forwarded to your PBX system, you can have a local presence without physically located there.
Voicemail to Email
.
Send voice message audio files as email attachments to quicken response time when out of the office.
Ad-hoc Conference
.
Initiate a conference call anywhere, at any moment, using your mobile phone and invite others to join.
Call Recording
.
Record every phone conversation and store call recording files in external storage for training, quality control, etc.
Frequently Asked Question about Cloud PBX Phone System
Why updrade from traditional PBX to cloud PBX systems
Running a traditional phone system usually requires you to install hardware equipment on-premises, pay licensing fees for certain features, and have dedicated technicians to manage and maintain the system. In comparison, cloud PBX is a more cost-effective business phone system option.
Cloud PBX greatly reduces the initial and upkeep cost of hardware equipment. What’s more, having a cloud-based phone system up and running doesn’t require cumbersome hardware and wiring, and it is easier to add new users and connect to new locations. In terms of usability, cloud-based PBX enables greater mobility and makes unified communications an option for businesses, which an analog phone system is incapable of.
How to choose between cloud PBX and on-premises PBX?
Both on-premises and cloud PBX are effective and reliable business phone systems with different advantages, whereas each could be a better match for particular communication needs.
- Large enterprises tend to purchase their own appliances up front, while small and medium-sized firms may prefer cloud PBX solutions to pay on a subscription basis.
- Companies that have complex and dynamic communication needs tend to reside their PBX systems on-site while a relatively small business with fewer resources may prefer to rely on cloud PBX service providers.
- In terms of system expansion, Cloud PBX phone systems are typically more scalable than on-premises ones, suitable for businesses with staff growth or reduction over the system’s lifespan.
What to look for in a cloud PBX provider?
- Besides standard phone system functionalites, do you require certain advanced features?
- Do they support BYOD mobility and remote working?
- Do they allow you to integrate the system with 3-rd party platforms?
- Do they provide cloud PBX service as a part of a unified communications solution so that you can take the service to the next level?
- How is their customer support? Do they manage all maintenance and system updates?
- Do they house servers in geographically dispersed data centers for redundancy purposes?
- If you want to keep the existing landline phone numbers, make sure to check if they provide the number porting service.
- What do their customers say about their services? Any testimonial or review?
What is the total cost of ownership of cloud PBX?
Cloud PBX turns capital expenditure into an operational expense. Except for additional phone end-point purchase, only the minimum initial investment is required to get started and you only pay for ongoing subscription fees monthly or annually. You will have greater flexibility in choosing a cheaper business phone line option with SIP trunking.
Besides, you don’t need to pay additional fees for maintenance and software assurance. For small businesses lacking resources, Cloud PBX eliminates the need for additional dedicated IT staff to manage and maintain the system.
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