CRM Integration
Features >> CRM Integration
Description
Yeastar Linkus Desktop Client now supports seamless 3rd party CRM Integration, including Salesforce CRM, Microsoft Dynamics 365, Outlook Contact and Google Contact. With CRM system integrated, users can be given more visibility into caller information while enhance relationships with customers and improve productivity and collaboration, etc.
Use Case
With CRM system integrated, Yeastar Linkus users can see a pop-up call on Linkus and the contact details automatically shown on a web page when a Salesforce/Microsoft Dynamics 365 contact calls to him/she amd the call logs are recorded in the CRM systems. Besides, the integrated CRM system can create a new contact automatically when an unknown number call comes in.
Tech Talk Video
Linkus CRM Integration with Salesforce CRM & Dynamics 365 CRM.
