Solution for Retail Industry

Yeastar helps retailers build up a modern and cost-effective IP communications system and provide an increased level of customer service.

As a experienced retail professional, you understand that communication between stores, suppliers, warehouses, buyers, and sales teams is vital for creating better customer service and supply management. And the traditional telephone system with soaring maintenance cost has also been unable to meet the needs of the retail chain. To stay ahead, a reliable phone system is essential for keeping your retail business running smoothly and increasing customer satisfaction.

retail voip solution

With the demand of retail communication, Yeastar introduces a feature-rich VoIP communication solution, including voice over IP communications, call queues, conference calls, voice recording, voice mail, etc. Yeastar S-Series PBX connects PSTN and VoIP networks to lower communication costs. Adopting advanced voice processing techniques, it provides quality voice calls for users. The embedded system makes management and maintenance easy with intuitive Web interface, ensuring carrier-grade operation and reliability. Yeastar system can help connect hundreds of retail stores nationwide and simplify the management of communications, networking and security.

Recommended Features

  • Call Statistics

    Keep tracks of all incoming and outgoing calls information about call recipients, call length, on-hold time, etc. so to have better customer insight.

  • Call Queues

    Distribute calls to specific extensions and configure feature greetings, messages, and hold music for improved customer service.

  • Call Paging

    Integrated with the in-store paging system, you can pick up your desktop IP phone to make announcement.

  • IVR

    Interactive Voice Response (IVR) feature can replace a human operator and direct calls to the appropriate department and appropriate extensions, which greatly improves productivity.

  • Remote Extension

    Register chained stores’ extensions remotely to the headquarter’s S-Series PBX to reach other extensions in the system freely.

Case Study

See how others use this solution for better business outcomes.

Solution for Retail
Successful Case
Netherlands Supermarkets Poiesz
 We would recommend Yeastar solution to those looking for reliable and feature-rich VoIP communications. 
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