Hotel Phone System: Solution for Hospitality Industry

To excel at providing professional services, hotels need to make an all-around improvement to their communication infrastructure.

Intense competition in the hotel industry drives hoteliers to pursue the high efficiency of communications and information management system. Advanced and specialized communication solution not only facilitates hotel operations but also ensures high-quality guest experience and nourishes guest loyalty. Integrating IP communications is an indispensable aspect. With the IP communications system, guests can enjoy voice and video communications at a low expense; hotel staff collaboration is also enhanced.

hospitality pbx solution

The full scope of the hospitality solution includes powerful Yeastar PBX System as the server, TA FXS Gateway as the bridge between VoIP and hotel analog phones, open API for PMS integration, and a wide range of compatible hotel phones for the front desk, rooms, and back office.

Yeastar Hotel PBX System

The versatile Yeastar S-Series PBX utilizes analog and IP phones and provides PSTN, E1/T1/PRI, BRI, GSM, WCDMA and VoIP connectivity to lower communication costs. Adopting advanced voice processing techniques, it provides quality voice calls for users. The embedded system makes management and maintenance easy with the intuitive Web interface, ensuring carrier-grade operation and reliability.

Hotel Phones

Reception desk, guest rooms, concierge, common area, and hotel back office all require some kind of phone availability. Knowing that your hotel phones are compatible with Yeastar PBX System surely gives you peace of mind. Find what hotel phones are supported.

Hotel PMS

Integration of Hotel Management Software / Property Management System with the hotel phone system helps hoteliers streamline operations, unleash manpower, retain client data, and have timely records. Various operations can be performed by the reception staff directly within the PMS.  “char utile h+ integration” App is supported on S-Series VoIP PBX. And more hotel PMS will be supported.

Hotel App

Hotel App in S-Series VoIP PBX, integrates rich IP-PBX features with advanced hospitality features. It empowers small and medium-size hotels to intuitively manage the booking, check-in and check-out service, check status of each room, offer mini-bar service, and run personalized billing reports and more daily operational tasks, greatly enhancing guest experience and improving staff efficiency.


  • Professional Hospitality Phone System

    The in-built auto attendant and mini call center help hotels respond to customer inquiries and reservation immediately and professionally.

  • Improve efficiency and generate revenue

    Hotel staff gets effective communications with advanced features like 3-way calling, intercom, mobility extension, and more. Hotels could also generate revenue by charging telephone calls, conferencing, video conferencing, etc.

  • Scalability and compatibility

    Relocation of extensions and expansion of the system are flexible and easy. Its strong compatibility ensures networking with legacy equipment.

  • Convenient management and maintenance

    The user-friendly Yeastar IP-PBX features intuitive Web GUI and easy installation. The auto provisioning feature supports batch provisioning of IP phones to save loads of time.


Find resources that are related to this solution.

ip pbx hospitality solution for Grand Hotel Olimpo Italy
Successful Case
Grand Hotel Olimpo Italy
Grand Hotel Olimpo, a 4-star hotel in Alberbello, Italy migrates to modern VoIP with Yeastar hotel phone system.
View Case Study
Seafield Hotel Hospitality Solution
Successful Case
Seafield Hotel
Yeastar IP PBX and VoIP Gateways were installed and commissioned to help funnel voice operations.
View Case Study
Hotel App Brochure
Learn more about S-Series Hotel App
Empower S-Series VoIP PBX users with easy daily hotel operations.
View the Brochure

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