BassPhone SIP Trunk Configuration Guide
How to configure BassPhone SIP trunk with Yeastar Cloud PBX
BassPhone is a telecommunications company at its core. It provide customized SIP Trunking with flexible Caller ID and DID numbers for inbound calls. BassPhone serves South Africa with their Commercial scale Hosted Servers that reside in Johannesburg and Cape Town respectively. It is open for integration with systems in industries like hospitality, health, education, information services, etc. for seamless billing and invoicing.
Configure a SIP Trunk
1. Create an Account with BassPhone
To start with, you need to have an account from BassPhone. Please visit their website to get a SIP account: www.bassphone.co.za.
2. Add a SIP Trunk in Cloud PBX
After you get the SIP trunk account, you need to add a SIP trunk in Yeastar Cloud PBX.
Go to Settings > PBX > Trunks, click Add.
3. Configure the BassPhone trunk
In the new window, select South Africa from the “Select Country” drop-down list and select BassPhone from the “ITSP”.
- Name: give this SIP trunk a name to help you identify it.
- Protocol: SIP.
- Trunk Type: Register Trunk.
- Transport: UDP.
- Username: your BassPhone Account username.
- Authentication Name: the same as the username.
- From User: the same as the user name.
- Password: your BassPhone Account password.
- Caller ID Number: your BassPhone Account DID number.
4. Check the Trunk Status
Click Save and Apply. Go to PBX Monitor to check if the SIP trunk is connected successfully as the screenshot below shows.
Configure the Outbound Route with BassPhone Trunk
To make outbound calls via the newly created SIP trunk, you need to configure an outbound route for the trunk.
1. Create an Outbound Route
Go to Settings > PBX > Call Control > Outbound Routes, click Add.
2. Configure the Outbound Route
The system compares the number with the pattern that you have defined in your route 1. If it matches, it will initiate the call using the selected trunks. If it does not, it will compare the number with the pattern you have defined in route 2 and so on. The outbound route which is in a higher position will be matched firstly.
You can adjust the outbound route sequence by clicking these buttons
- Route Name: give this outbound route a name to help you identify it.
- Dial Patterns: set the dial patterns. As the settings below, to make calls via the SIP trunk, you need to precede the number to be dialed with the prefix 8.
- Dial Pattern: 8.
- Strip: 1
- Member Extensions: select the extensions that are allowed to make calls through the outbound route.
- Member Trunks: select the BassPhone trunk.
3. Click Save and Apply
Now you can make outbound calls through the BassPhone trunk. As the dial patterns configured above, you need to dial “8” before the destination number.
For example, to call the number “2701234567”, you need to dial “82701234567” on your phone.
Configure the Inbound Route with BassPhone Trunk
To specify how calls from the BassPhone trunk should be routed, you need to configure an inbound route for the SIP trunk.
1. Create an Inbound Route
Go to Settings > PBX > Call Control > Inbound Routes, click Add.
2. Configure the Inbound Route
- Name: give this inbound route a name to help you identify it.
- Member Trunks: choose the BassPhone trunk.
- Destination: select the destination where the incoming calls will be routed.
3. Click Save and Apply
When you call in the SIP trunk, the call will be routed to the destination configured on the inbound route.