Yeastar Certified Cloud Associate

Get on-demand skills and knowledge for Yeastar P-Series Cloud Edition hosting and service delivery

About This Course

Yeastar Certified Cloud Associate (YCCA) course is designed for those who are new to hosting Yeastar P-Series Cloud Edition and who need the knowledge of cloud PBX service delivery and management. In this course, you will learn how to manage your hosted business with Yeastar Central Management and learn how to configure and maintain P-Series Cloud PBX instances at a basic level.

Course Outline

Part 1

PBX Hosting & Service Delivery

How to Access Yeastar Central Management (YCM)

P-Series Cloud Edition Turnkey Hosting Package Introduction

YCM Dashboard Overview

How to Create a New Cloud PBX Instance on YCM

How to Manage Cloud PBX Instances on YCM

How to Set Tasks for a Cloud PBX Instance

Part 2

PBX Instance Basic Settings

How to Activate a New Cloud PBX Instance

Dashboard Overview

System Settings

PBX Preference & Prompt Settings

Extension Settings

IP Phone Auto-Provisioning

PBX-native Contacts Management

Part 3

Call Control & Call Features

Trunk Settings

Business Hours & Holidays Settings

How to Set Inbound Routes

How to Set Outbound Routes

How to Set Emergency Number

Call Features Configuration

Part 4

Maintenance & Linkus Web Client

Maintenance Tools Introduction

How to Use Linkus Web Client

Get Trained with Diverse Training Platforms

Yeastar training services are organized in flexible formats. You could choose highly-interactive instructor-led online webinar or self-paced online video training at your preference.

Online Webinar

Reach and interact with Yeastar training experts at home, office, or anywhere at your convenience. Check the schedule, learn, and get certified.

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Onsite Training

Get the most with highly interactive traditional in-class hand-on training. Learn with other attendees, Yeastar training experts or our authorized training partners.

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Online Self-training

Train yourself with completely free, self-paced, well-crafted video tutorials. Take the course you need and advance your career anywhere anytime.

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YCCA Certification Exam

30 choice questions

60 mins time limit

70% for passing score

3 chances in total (Need to retake the course if you fail 3 times.)

Take the Exam

*You will be certified as Yeastar Certified Cloud Associate after you have completed the training course and pass the exam. This certificate is valid for 3 years and can be renewed by retaking the exam.