nexVortex SIP Trunk Configuration Guide

How to configure nexVortex SIP trunk with Yeastar S-Series VoIP PBX

Configure a SIP Trunk

1. Create an Account with nexVortex
To start with, you need to have an account from nexVortex. Please visit their website to get a SIP account: https://www.nexvortex.com/.

2. Add a SIP Trunk in S-Series VoIP PBX
After you get the SIP trunk account, you need to add a SIP trunk in Yeastar S-Series.
Go to Settings > PBX > Trunks, click Add.

s-series pbx add sip trunk

3. Configure the nexVortex trunk
In the new window, select ITSP from the Template drop-down menu, United States from the Country, and select nexVortex from the ITSP.

nexvortex-add-trunk-s-series
  • Name: give this SIP trunk a name to help you identify it.
  • Protocol: SIP.
  • Trunk Type: Register Trunk.
  • Transport: DNS-NAPTR.
  • Username: your nexVortex Account user name.
  • Authentication Name: the same as the user name.
  • From User: the same as the user name.
  • Password: your nexVortex Account password.
  • Caller ID Number: your nexVortex Account DID number.

4. Check the Trunk Status
Click Save and Apply. Go to PBX Monitor to check if the SIP trunk is connected successfully as the screenshot below shows.

nexvortex-trunk-status

Configure the Outbound Route with nexVortex Trunk

To make outbound calls via the newly created SIP trunk, you need to configure an outbound route for the trunk.
1. Create an Outbound Route
Go to Settings > PBX > Call Control > Outbound Routes, click Add.

config2 S-Series Add Outbound routes

2. Configure the Outbound Route
The system compares the number with the pattern that you have defined in your route 1. If it matches, it will initiate the call using the selected trunks. If it does not, it will compare the number with the pattern you have defined in route 2 and so on. The outbound route which is in a higher position will be matched firstly.
You can adjust the outbound route sequence by clicking these buttons

nexvortex-add-outbound-route
  • Route Name: give this outbound route a name to help you identify it.
  • Dial Patterns: set the dial patterns. As the settings below, to make calls via the SIP trunk, you need to precede the number to be dialed with the prefix 8.
  • Dial Pattern: 8.
  • Strip: 1
  • Member Extensions: select the extensions that are allowed to make calls through the outbound route.
  • Member Trunks: select the nexVortex trunk.

3. Click Save and Apply
Now you can make outbound calls through the nexVortex trunk. As the dial patterns configured above, you need to dial “8” before the destination number.
For example, to call the number “17373621819”, you need to dial “817373621819” on your phone.

Configure the Inbound Route with nexVortex Trunk

To specify how calls from the nexVortex trunk should be routed, you need to configure an inbound route for the SIP trunk.
1. Create an Inbound Route
Go to Settings > PBX > Call Control > Inbound Routes, click Add.

s-series add inbound routes

2. Configure the Inbound Route

nexvortex-add-inbound-route
  • Name: give this inbound route a name to help you identify it.
  • Member Trunks: choose the nexVortex trunk.
  • Destination: select the destination where the incoming calls will be routed.

3. Click Save and Apply
When you call in the SIP trunk, the call will be routed to the destination configured on the inbound route.

Helpful Links

Interested in joining ITSP Partner Program? Click here to apply!