XIAMEN, CHINA / STABIO, SWITZERLAND May 16, 2017 – Yeastar (www.Yeastar.com), a leading manufacturer of VoIP PBX systems and VoIP Gateways, is glad to announce a new partnership with Loway, provider of solution for Asterisk call-centers. Yeastar S-Series VoIP PBX is now fully integrated with the Loway’s QueueMetrics-Live-call-center suite.
This integration provides professionals with a top notch solution for monitoring everything that happens in call center, turning S-Series VoIP PBX into a 360 degrees call centre platform.
S-Series VoIP PBX offers a suite of enterprise-grade telephony features in an easy-to-use platform with minimum fee attached, able to support different environments from big call centers to small workgroups in need of basic call distribution. QueueMetrics identifies trends and analyses metrics in a VoIP network with complete stats reporting, queue management, call tracking and advanced monitoring features.
“We are extremely satisfied of this strategic new partnership with Yeastar and in particular of this successful integration. By leveraging S-Series VoIP PBX in combination with QueueMetrics you can set up a fully-featured contact centre based on appliances. This has a relevant impact because customers love to use appliances for small call-centers with great features for a reasonable budget investment. Yeastar customers can now benefit from a state-of-the art analytics and reporting software.” Said Lorenzo Emilitri, Founder of Loway.
“Joining forces with Loway and integrating QueueMetrics-Live to Yeastar S-Series VoIP PBX is a pleasure for our company. The backbone of Yeastar is built on SMB communication needs and the integration with QueueMetrics Live provides our customers with an effortless cloud call center solution,” said Allen Shen, CEO of Yeastar. “The unique App Center in Yeastar S-Series VoIP PBX makes the QueueMetrics-Live integration intuitive, and allows S-Series customers to experience the QueueMetrics-Live offering quickly and efficiently.”
Yeastar specializes in the design and development of innovative telecommunications equipment, including VoIP PBX systems and VoIP gateways for the SMB. Founded in 2006, Yeastar has established itself as a global leader in the telecommunications industry with 1,100 channel partners and over 100,000 customers worldwide. Yeastar products have been consistently recognized in the industry for their high-performance and innovation. For more information about Yeastar or to become a Yeastar partner, please visit https://www.yeastar.com.
Loway Switzerland is a leading software development company providing professional management solutions for contact-centers. Its renowned QueueMetrics sets up modern standards in performance measurement, statistics and reporting for call centers based on the Asterisk PBX technology, while WombatDialer is a flexible, easy to use, predictive dialing platform and a perfect complement to QueueMetrics on-premise or cloud software. For information about QueueMetrics visit www.queuemetrics.com. For more information about Loway or to become a Loway partner, please visit https://www.loway.ch.