NovoOne Communications Platform

Multi-Tenant PBX
for ITSPs, MSPs and
Service Providers

Host unlimited isolated tenants, each with custom plans and branding.
Manage all tenants centrally; scale by adding capacity, not instances.
Built-in AI, free softphones, and open APIs keep tenants sticky.
Yeastar-hosted or self-hosted; flexible licensing that protects margins.

Free Trial

Build and Manage Communications Services on NovoOne

NovoOne is a carrier-grade communications platform. Multi-tenancy is its foundation, paired with central management, open APIs, and a shared resource model, so you can serve as many tenants as your business grows.

Scale Without Limits, Secure by Design

Built on Kubernetes microservices, the platform isolates each tenant's data, shares underlying services to cut costs, and scales elastically with self-healing built in.

Elastic Growth High Availability Geo-Redundancy Support

One Console, Management Made Simple

Run it all from one place: delegate multi-level authority to resellers, auto-provision tenants in minutes, and manage the full lifecycle from onboarding to billing.

Tenant Console Full Lifecycle Control API-Powered Automation

Your Resources, Pooled and Shared

Bring your own SIP trunks, DID pools, and mainstream IP phones, pool them centrally, then allocate on demand to sub-resellers or tenants.

Resource Oversight Hierarchical Allocation No Vendor Lock-In

One Multi-Tenant Platform, More Ways to Win

One multi-tenant PBX platform with white-label branding, built-in AI, native softphones, and flexible pricing. Stand out, upsell, and keep the margin.

White-label branding

Every tenant sees your brand, not ours: logo, colors, and domain across the management portal, tenant portals, and web and mobile apps.
Learn more

Built-in AI

AI receptionist, call transcription, and summaries built in. No third-party tools to buy or integrate. Package and sell them as premium add-ons.
Learn more

Native Softphone

Native apps for Web, iOS, and Android deliver HD call quality and a consumer-grade experience. Smooth, intuitive, zero training for end users.

Flexible licensing

License per extension with unlimited concurrent calls, or per concurrent call with unlimited extensions. Costs scale with capacity, not customer count.

Build, Manage, and Grow Your Business Now

Everything you need to evaluate NovoOne is on the table: free trial, personal demo, and full-service support.

Free trial: 20 concurrent calls on Yeastar-hosted infrastructure or your own.
1-on-1 demo: a personalized walkthrough of the features and details that matter to your business.
Full-service support: deployment advice, solution customization, and pricing consultation, start to finish.

Try for Free Request a Demo

Run It Your Way

Turnkey (Hosted by Yeastar)

Infrastructure, patching, and monitoring are ours; your brand, tenants, and profit stay yours.

Hosted on Yeastar's secure AWS infrastructure
Choose your region: US, South America, Europe, Oceania, Africa, or Asia

On Your Infrastructure (Self-Hosted)

Run on your cloud or VMs, with full control over infrastructure, data residency, and operations.

Full data sovereignty and control
Geo-redundancy support

Common Questions about Yeastar Multi-Tenant PBX

What's the difference between multi-tenant and multi-instance PBX?

A multi-tenant PBX hosts multiple customers within a single instance, using logical partitioning and strict access controls to isolate data and call routing. This shared architecture makes it highly cost-efficient and easy to manage centrally, as updates and maintenance can be pushed globally from a single control panel. Explore Yeastar multi-tenant PBX.

In contrast, a multi-instance PBX deploys a dedicated, standalone instance for each customer, providing complete isolation at the application and resource layers. This model delivers maximum flexibility and customization, allowing individual customers to run bespoke configurations and maintain independent upgrade schedules without risking interference from neighboring tenants. Explore Yeastar multi-instance PBX.

Who is the NovoOne multi-tenant platform best for?

NovoOne is built for service providers operating businesses at scale, including ITSPs, multi-tenant MSPs, white-label operators, system integrators, VoIP distributors, MVNOs, carriers, carrier channel agents, and carrier resellers.

Why do ITSPs, MSPs, and service providers choose Yeastar for multi-tenant deployments?

Yeastar NovoOne is a carrier-grade, multi-tenant platform built specifically for service providers, designed to launch, operate, and profitably scale a PBX business.

Built to scale with you. Grow from your first tenant to thousands without rebuilding a thing. Capacity expands as your business does, and built-in redundancy keeps every customer's service running.
Run everything from one platform. Onboard tenants, allocate resources, and handle billing via API in one place, so a lean team can run a large business.
Stay ahead of the market. Built-in AI comes ready to package and sell, while free native softphone apps give your customers a modern calling experience. You compete with larger players without integration projects or third-party add-on costs.
Margins that grow with you. Flexible per-seat and per-concurrent-call pricing lets you package plans your way, so profit scales with your business, not your costs.

Can I use my own SIP trunk and customize the call flow?

Yes. Yeastar supports bring your own carriers (BYOC). You can bring your own SIP trunk, manage phone numbers, and build your own call flow logic per tenant. Unsure where to begin? Check our list of certified global SIP trunk providers to ensure compatibility and optimal quality.

What does Yeastar's multi-tenant PBX white-label solution cover?

Full branding at every touchpoint, down to the details. Your logo, brand name, theme colors, and custom domain apply across the entire experience: the service provider's management portal, each tenant's admin portal, and the end users' web and mobile apps. Fine-grained settings go further, covering login pages, favicons, app icons, and system email templates. From platform admins to end users, everyone sees your brand.

White-label control is flexible too. Keep branding rights at the platform level, assign them to resellers so each one runs their own brand, or delegate them to individual tenants. The branding structure fits however your channel is organized.

Multi-Tenant PBX for ITSPs, MSPs and Service Providers