A Side-by-side Feature & Pricing Comparison

Yeastar vs. Bicom Systems

Exploring Bicom alternatives? The comparison between Yeastar and Bicom Systems just got easier. Whether you are a new customer looking for a reliable communication platform, or an existing Bicom partner considering the switch to Yeastar, this document might just be the valuable resource you need. Simply fill out the form on the right to download your copy of it.

Feature-by-feature comparison
Pricing model comparison
How Yeastar stacks up against Bicom
A clear picture of how Yeastar and Bicom differ
Comprehensive review of each platform’s capabilities, integrations, compatibility, and more.

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Everything You Expect from PBXware — And Even Better

Packed with 100+ features with industry-leading usability and reliability.

Phone

Get advanced call control and never miss a call.

Phone

Intelligent call routing, auto attendant, IVR, call recording, voicemail, time conditions, and more advanced features.
Anywhere anytime connectivity with Linkus desktop, mobile, and web app.
Visual operator panel for receptionist & supervision requirements.

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Call Center

All inbound and outbound call capabilities for both agents and supervisors.

Self-service IVR, queues, and ring groups.
Queue Panel for all call data & agent and supervisor tools in one interface.
Wallboard & real-time performance monitoring.
Queue callback, survey, reporting, and more call center features. Learn More
Outbound Call Center with auto dialers, campaign management tools, DNC list, and more for secure, high-efficiency outreach.

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Omnichannel Messaging

Website Live Chat, WhatsApp, SMS, and Facebook messages, all in one interface.

Help your customers across multiple channels, in one single tab.
WhatsApp & SMS messaging.
Chat assignment & transfer.
Match CRM contacts as messages come in.
Keep a central record of customer conversations.

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Video Conferencing

Start or schedule meetings with anyone easily in clicks.

No-hassle, web-based video conferencing.
Screen sharing and in-meeting chat.
Full host controls, waiting room, and passcode protection.
Meeting schedule and bulk email invitation.
No downloads. Encrypted communications.

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Integrations

Out-of-the-box integrations to streamline your business workflows.

Free embedded calling app in Microsoft Teams
Rich CRM & helpdesk integrations
Microsoft 365 integration
Custom development with Open APIs and SDKs
More out-of-the-box integrations

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AI Tools

Intelligent AI tools that turn your PBX into a smarter, more responsive communication hub.

Automated call transcription and summary
One-click voicemail-to-text conversion
Generate prompts with neural text-to-speech
Optimize ROI with AI Receptionist

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X

Deliver Best-of-Breed UCaaS Service

No Vendor Lock-in

Deploy in a day with your IT team. Bring your carriers, trunks, and numbers with auto-provisioning support for 500+ phone models.

White-Label Branding

Full white-label the platform and apps with point-and-click settings to maintain a professional and consistent market presence.

Central Management

A secure, multi-instance platform to provision, monitor, and manage all PBXs with automated tasks and proactive system alerts.

Flexible & Affordable

On-premises, cloud, and software options included in a fully-featured solution with no additional licensing required.

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