Time Conditions

What is Time Conditions?

Time Conditions can be created and calls can be routed to different destinations at different time. Different inbound routes can use different Time Condition settings, so that you can control which phone line is available at different time periods. You can switch into different Time Conditions simply dialing the feature code on extension keypad.

Use Case

Your company has lunchtime from 13:00 to 13:30, and you want to direct calls to voicemail during this period. You can create a Time Condition called “Lunch.” You would then select a Time Group that defines what time periods are “lunch,” and then indicate that calls that come in during lunchtime should go directly to voicemail, while calls that do not come in at lunchtime should ring the Front Desk.

Related Features

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