What are Video Calls?
Video calls are a telephony feature that allows people to see and speak to each other in real-time using video and audio technology.
Video calling is built right into Yeastar phone system, so all you need is a video-capable phone. Yeastar phone system supports the common video codecs H261, H263, H263P, H264 and MPEG4, and it works with a video-capable desk phone or soft phone that supported those video codes.
Use Case
Video calling can be used in various scenarios in the workplace. For instance, it can be employed to promote face-to-face interaction without high travel costs. Or it may be applied as a way to improve communications and reinforce relationships.
Video Calls in Linkus UC Clients
Yeastar Linkus UC Clients (Desktop, Mobile, and Web) allow you to connect to colleagues and external contacts via both audio calls and video calls.
For the Mobile Client
You can make and receive 1:1 video calls on Linkus when your mobile phone is connected to the Internet. Like the phone call, you can make it via the button in directory or chat interface. Also, you can tap “video call” from call logs to ring back your customers effortlessly, improving the call efficiency.
For the Web & Desktop Client
If the colleague or customer’s information is stored in your “Contacts” and the requirements for web call are met, you can also make video calls in Linkus web client.
Here are 2 ways to make it happen. — You can either make the video calling from the Dialpad or Extensions List. Note that if video call is not supported or allowed on the callee’s side, an audio call will be established when the call is answered.
Businesses Benefit from Video Calls
Face-to-Face Interaction
Video calling provides a more personal and engaging way to communicate compared to voice calls or emails, allowing for better understanding through visual cues. By this, teams can collaborate more effectively.
Quick Decision-Making
Video calls eliminate the need for travel, saving time and allowing for more frequent and flexible meeting schedules. Immediate visual and verbal feedback can speed up decision-making processes.
Cost Savings
By replacing in-person meetings with video calls, businesses can cut down on travel costs and enable remote working. This can educe the need for large office spaces and associated costs.
Customer Engagement
Video call can enhance customer service by providing a more personal touch, leading to higher customer satisfaction.
Training and Development
Facilitate remote training sessions, allowing for interactive and engaging learning experiences.
Common FAQs about Video Calls
Related Features
Complete Communications Solution
Available both in the cloud and on-premises, Yeastar P-Series Phone System unites calls, video, omnichannel messaging, integrations and more in one simple system for your seamless communications anywhere.
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