PBX Plus More Call Center UC Clients Operator Panel
P-Series PBX System
Go boundless. We've elevated business
communications for SMEs.
Schedule a Demo
Launch Event
Remote Working
Integrated System
Superior PBX Features
Call Center
UC Clients
Presence & IM
Operator Panel
A Complete PBX System,
Plus More Possibilities
Customer expectations have soared. Purpose-built for SMEs to fulfill more sophisticated communication needs, P-Series PBX System is a converged system to wrap a suite of services around, including voice, mobility, presence, web application, collaboration, and more.
Attractive price/performance ratio An easy approach to fill the UC gap Experience built for everyone Embrace boundless communications
Linkus UC Clients: Any Device, Anywhere
Driven through a set of applications for Windows, MAC, Android, iOS, and web browsers, Linkus UC Clients enable P-Series PBX users to easily turn mobile phones and desktops into office extensions. Use Linkus UC Clients to stay connected and productive whether you are in the office, on the go, or working from home.
Included in the Enterprise Plan
Operator Panel: for More
Effective Call Handling
The Operator Panel is a visualized console for receptionists to quickly manage incoming calls based on the real-time availability of employees. Simply drag and drop to dispatch calls to extensions, ring groups, and queues – all from your web browser. Advanced call controls, such as transfer, park, pick up, hang up, monitor, etc., are also supported to provide the utmost convenience.
Catering to SME Service Center
Economical Call Center Solution
Call center telephony for SMEs doesn’t have to be expensive or complex. P-Series PBX introduces an inbound call center solution tailored for SMEs to optimize agent productivity and boost customer satisfaction in a budget-friendly way.
Automatic Call Distribution (ACD)
Route incoming calls to the proper queue and the right, available agent based on certain strategies you set up.
Interactive Voice Response (IVR)
Paired with ACD, IVR prompts callers to their desired destinations with customized rules, helping SMEs handle high volumes of incoming calls.
Call Recording
Keep track of every phone conversation to improve the performance of your agents or for compliance with regulatory requirements.
Queue Panel
View real-time display of incoming calls, agent status and other queue-related statistics to help you efficiently handle the calls.
Wallboard & SLA
For agents and supervisors to intuitively monitor agent & queue activities in real time and quickly identify any possible issues.
Analytics & Reporting
Use detailed statistical reports for multi-dimension performance measurement and gain in-depth insights on efficiency improvement.
Included in the Enterprise Plan.
Intelligent Design for
Unparalleled User & Management Experience
Fresh, Modern, and User-Friendly Interface
Ensure simplicity and clarity for both administrators and employee users with responsive design, live graphs, clear navigation, etc.
NFC Write/Read for IP Address Configuration
Simply scan the Yeastar logo on the appliance with the NFC function on your mobile phone and quickly configure the PBX's IP address from your phone.
Role-based Granular Permission
Assign employees different user roles to grant specific access privileges to the right individuals while everyone can manage their own settings.
Extension Group for Extra Flexibility
Add users to extension groups, make them visible to designated people, and give them customized permissions according to various business needs.
Smart Voicemail Handling
Customize how to be notified when receiving a voicemail and how to handle it upon the notification based on user preferences.
Expanded Presence Status Options
Take advantage of enriched presence status, use temporary settings to cope with more scenarios, and switch agent status automatically.
The Full Feature List:
From the Must-Haves to the Nice-to-Haves
With a lengthy list of features, P-Series PBX System is able to do a lot more than you expect it to, covering everything SMEs would ask for in daily business communications. Some advanced features are accessible through easy subscriptions as follows. The Basic Plan is included in the appliance while the Enterprise Plan requires additional subscriptions.
Basic Plan Enterprise Plan
Business Features
BLF Support
Business Hours & Holidays
Call Allow/Block List
Call Recording
Custom Prompts
DNIS
Emergency Number
Emergency Notifications
Mobility Extension
Music on Hold
MOH Playlist
Microsoft Teams Integration
PIN List
Remote Extensions
Speed Dial
T.38 Fax
Fax to email
Voicemail
Personal Voicemail Greeting
Voicemail to email
Telephony Features
Call Forwarding
Call Monitoring (Listen/Whisper/Barge-in)
Call Parking
Call Pickup
Call Routing
Call Transfer (Attended & Blind)
Call Waiting
Caller ID
CID-based & DID-based Call
Conference Rooms
Dial by Name
DID (Direct Inward Dialing)
DOD (Direct Outward Dialing)
DND (Do Not Disturb)
DISA
IVR
Queue
Ring Group
CDR & Basic Reports
Administration & Security
Web-based Management & User Portal
Dashboard
Granular User Role
Extension Bulk Import
Trunk Bulk Import
Extension Group
Built-in SMTP Server
Event Logs
Event Notifications
Network Drive
Backup and Restore
Operation Logs
Secure Communications (SRTP & TLS)
Troubleshooting
Security
Password Policy Enforcement
Auto Defense
Static Defense
IP Blocklist
Security Alerts via Email
Unified Communications
Linkus Mobile Client (iOS & Android)
Linkus Desktop Client (Windows & MacOS)
Linkus Web Client
Click to Call Chrome Extension
Linkus Select & Dial with Hotkey
Audio Conferencing
Unified Messaging
Operator Panel
Unlimited Users
Dispatch Active Calls (Redirect, Transfer, Hang up, Record,
Park, Monitor)
Monitor Call Status (Inbound, Outbound, Extension, Parked
Calls,Ring Group, Queue)
Unified Presence
Control Extension Presence Status
Switch Business Hours
Call Center
Switchboard-type Queue Panel
Real-time Metrics on Wallboard
SLA for Performance Measurement
Insightful Call Center Reports
Linkus Cloud Service
Must-have for Remote Working
Private and Secure Tunnel
Effortless Linkus Server Setup
Better Linkus Call Quality
What to Expect
in the Coming Months
We have been planning a series of amazing features to the P-Series which will make it a more versatile “PBX-Plus-More” system for SMEs.
Video Conferencing
WebRTC
Contacts
CTI
Chat
CRM Integration
Stay tuned for more!
Determine Which Model Is Right for You
P550 P560 P570
Base Users / Max Users 50 100 / 200 300 / 500
Max Concurrent Calls 25 30 / 60 60 / 120
Base / Max Call Center Agents 50 100 / 200 300 / 500
Max FXS Ports 8 8 16
Max FXO/BRI Ports 8 8 16
Max GSM/3G/4G Ports 4 4 6
Max E1/T1/J1 Ports - 1 2
Expandable D30 0 1 2
Resources
Learn more details about P-Series PBX System and the subscription plan.
Download Datasheet Configuration Guide
X
