Signs That Your Phone System Can’t Keep Up
Unable to Connect Multiple Locations
Unable to Connect Multiple Locations
Limited Call Management Functionalities
Lack of Remote Working Solutions
Resulted in Poor Customer Experience
Increasingly Expensive to Maintain
Difficult to Scale & Vulnerable to Outages
Hard for Employees to Use
Siloed from Other Systems
We’ve Got You Covered: a PBX Plus More Solution
Unified Communications for a More Productive Workforce
From the must-haves to the nice-to-haves, the full VoIP feature set, including IVR, call routing, conference, voicemail, ect. is able to handle daily business calls and cater to more sophisticated communications needs.
Tailored to the essential online meeting needs of SMEs, Yeastar’s integrated
web-based video conferencing, along with screen sharing and team chat, enables an
engaging collaboration experience for your work-from-anywhere teams.
Presence & IM+
The Presence feature comes with rich information about users’ availability while instant messaging, along with file sharing, complements other forms of communication and prompts employee engagement.
Click to dial out straight from Zoho CRM. View contact details and add notes through
call pop-ups. Auto-sync all call activities to the CRM platform. This integration
ensures that you never lose track of previous conversations.
Microsoft Teams Integration+
With the direct routing technology, users on Yeastar PBX System and Teams can
seamlessly communicate with others like regular extensions do, making it a perfect
fit for businesses with a mix of Teams and non-Teams users.
Economical Call Center Solution
Call Routing & Queueing
Agent & Supervisor Portal
Reporting & Analytics
Connect customers with the right agents at the right time. Take advantage of advanced automatic routing, 6 pre-defined ACD queueing (ringing) strategies, customizable IVR options and more features that drive faster call resolution.
Provide all the tools your agents and supervisors needed in one single interface. The dynamic, streamlined Queue Panel makes it easy for you to monitor queue traffic, check & switch agent status, and quickly conduct call operations like transfer, monitor, parking – within drag & drop or a simple click.
Discover up-to-the-minute call center metrics and key performance indicators (KPIs) from the central call center Wallboard. All data are auto-calculated in real-time, daily, weekly, or monthly interval for your in-depth call center monitoring, management & optimization.
Get access to 8 detailed statistical call center reports, such as agent-specific operational metrics, call parameters, and panoramic queue statistics, for multi-dimension performance measurement and in-depth insights on efficiency improvement.
Unparalleled Ease of Management
While delivering a first-class user experience, Yeastar also enables great administrative convenience to system admins. Combining a modern and sleek web interface with a robust set of provisioning and performance tools, Yeastar makes configuration, maintenance, and monitoring a walk in the park.
Flexible Deployment Options: Cloud-based or On-premises
Available in the Appliance, Software, and Cloud Edition, Yeastar provides flexible
allowing you to have your PBX system sited on-premises or in the cloud.
Want to eliminate the workload of hardware installation while having your phone system up & running immediately? This is the option for you.Learn More
You make the call whether to install the PBX system on a hardware server, a virtual machine, or even in the cloud.Learn More
If you prefer a plug-and-play system deployed within your company to ensure complete control, the Appliance Edition is the perfect fit.See Specifications
Trusted by over 350,000 Customers
We have been using Yeastar products for over 4 years. After so long using Yeastar products, coming across the new P-Series feels like a revolutionary change for our SMB clients. Recently we hosted a P550 in our office for internal use as well as to show the demo to clients inquiring for a phone system. So far whoever we have shown the demo were very impressed because of its simple, easy-to-use management system and at the same time customizable to many extents. The P- Series has helped us getting more recognition in the market.
Yeastar as a company has been an excellent resource providing great support from sales to implementation and troubleshooting, resulting in our resellers and sales team having excellent knowledge of the products and market, and the system itself (Yeastar P-Series) has performed above our expectations. The features are exactly what we were looking for and the support from Yeastar Sales/Presales/Support team members has been exemplary.
We have been deploying telephony for over 20 years through major manufacturers and now Yeastar is our flagship product. Excellent collaboration, well established product with advanced features.
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